Funchal, PT

Pestana Promenade Ocean Resort Hotel

Rua Simplicio dos Passos Gouveia

4 stars · Guest score 9/10

About this hotel

Luxurious 4-Star Beachfront Retreat Indulgent Spa and Fitness Facilities The Pestana Promenade Ocean Resort Hotel offers a tranquil escape with indoor and outdoor pools, a rejuvenating spa, and a fully-equipped gym. Guests can unwind in the outdoor hot tub or pamper themselves with a sauna and Turkish bath at the spa. Fitness enthusiasts will appreciate the modern gym with top-of-the-line equipment for a satisfying workout. Gourmet Dining and Scenic Views Savor authentic local delicacies at the stylish on-site restaurant or enjoy al fresco dining on the terrace surrounded by lush gardens and palm trees. With picturesque Atlantic Ocean views from the balcony, every meal is a feast for the senses. Convenience and Comfort Experience comfort in the bright and airy rooms featuring hardwood floors and modern amenities. The hotel's 24-hour front desk and available parking ensure a seamless and convenient stay. Book now for a memorable beachfront getaway at the Pestana Promenade Ocean Resort Hotel.

Highlights

Location & Vibe

Situated on Funchal’s beachfront promenade, the hotel places you near the Atlantic and lush gardens, with easy access to seaside strolls and local sights.

Service & Comfort

Enjoy attentive, friendly staff and well-sized, comfortable rooms designed for a relaxed beachfront stay.

Amenities & Dining

Indulge in spa facilities and a stylish on-site restaurant with terraces offering ocean views and garden surroundings.

Facilities

  • Parking
  • Swimming pool
  • Outdoor pool
  • Parking garage
  • Indoor pool
All 72 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Heating
  • Terrace
  • Garden
  • Hiking
  • Lift / Elevator
  • Laundry
  • Fishing
  • Bar
  • Fax/photocopying
  • Tour desk
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Car hire
  • Sauna
  • Dry cleaning
  • Diving
  • Massage services
  • Windsurfing
  • Games room
  • Snorkelling
  • Spa/wellness center
  • Currency exchange
  • Billiards
  • Hammam
  • Non-smoking throughout
  • Daily housekeeping
  • Concierge service
  • Wheelchair accessible
  • Indoor play area
  • Kid-friendly buffet
  • Emergency cord in bathroom
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Beach
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Key access
  • Screens / Barriers between staff and guests for safety
  • Delivered food - securely covered
  • Key card access
  • Mobile app for room service

Check-in & checkout

Check-in
03:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.5

    Reviews indicate cleanliness but mention issues with room maintenance.

  • Service9.5

    Staff is frequently described as friendly and helpful.

  • Location9.5

    The hotel is ideally located near the promenade and beach.

  • Room Quality8.5

    Rooms are spacious, but some reviews mention noise and discomfort with beds.

  • Amenities8.5

    Hotel amenities are decent but have some outdated features.

  • Value for Money9.0

    Some complaints about additional fees, but generally acceptable for the service offered.

  • Food and Beverage9.0

    Breakfast is good, but variety needs improvement.

  • Overall Experience9.5

    Guests generally enjoyed their stay and would consider returning.

Guest reviews

Very friendly and professional staff Very nice pool areas Really enjoyed it

Very friendly and professional staff Very nice pool areas Really enjoyed it

Nothing in particular

Hugo · 10/10

Good location, kind and helpful personnel, garage available

Good location, kind and helpful personnel, garage available

Although good, the breakfast might have been more diversified; A/C didn’t work all the time; some food smell in the room at times

Viorel · 9/10

Staff were very helpful. Great location, lovely clean pool.

Staff were very helpful. Great location, lovely clean pool.

Food was average. The rooms stank of a cleaning spray.

Amy · 7/10
Francisco Javier · 9/10

Áttum frábæra 10.daga á Pestana Promenade. Frábært hótel, rúmgott hreint herbergi, starfsfólk til fyrirmyndar. Rólegur sundlaugagarður þrátt fyrir fullt hótel, nóg af bekkjum. Snyrtilegt. Vel staðsett við sjóinn. Finnst myndir af garðinum ekki gera honum næg skil, sjaldan sem maður upplifir garðin betri en á myndum. Strætó stoppar beint fyrir utan og margir veitingastaðir í göngufæri.

Áttum frábæra 10.daga á Pestana Promenade. Frábært hótel, rúmgott hreint herbergi, starfsfólk til fyrirmyndar. Rólegur sundlaugagarður þrátt fyrir fullt hótel, nóg af bekkjum. Snyrtilegt. Vel staðsett við sjóinn. Finnst myndir af garðinum ekki gera honum næg skil, sjaldan sem maður upplifir garðin betri en á myndum. Strætó stoppar beint fyrir utan og margir veitingastaðir í göngufæri.

Hef fenfið betra úrval af morgunmat, en skorti þó ekkert

Halldór Rafn · 9/10

Swimming pool and how clear it is

Swimming pool and how clear it is

The blow dryer it’s not good it needs an update

Rosana · 6/10

Helpful staff Beautiful grounds

Helpful staff Beautiful grounds

Diana · 10/10

Amazing!!! I felt like a princess the entire stay. The staff was wonderful, kind and attentive. The room was beautiful, clean and you wouldn’t have known there were bustling streets right under our window. Absolutely great location and was able To walk to all the great restaurants, bars and shopping. Hope I can make it back again!!!

Amazing!!! I felt like a princess the entire stay. The staff was wonderful, kind and attentive. The room was beautiful, clean and you wouldn’t have known there were bustling streets right under our window. Absolutely great location and was able To walk to all the great restaurants, bars and shopping. Hope I can make it back again!!!

Now I will compare all My hotels to this beautiful one. Haha

Alisa · 10/10