Prime Beach Location
Situated between La Mansa and La Brava Beaches, enjoy easy access to Punta del Este's popular seaside attractions.
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Punta del Este, UY
Aqua Hotel
Calle 20 entre 28 Y 29
3 stars · Guest score 6.1/10
About this hotel
Prime Location Located between Punta del Este’s famous La Mansa Beach and La Brava Beach, Aqua Hotel offers a perfect blend of relaxation and adventure. Luxurious Amenities Indulge in rooms equipped with air conditioning, a safety deposit box, and some even feature a private hydromassage tub for a touch of luxury. Convenience at Your Fingertips Benefit from a 24-hour reception, car rental, tour desk, laundry service, and more, ensuring a seamless stay. Experience the best of Punta del Este at Aqua Hotel. Book now for a memorable getaway.
Highlights
Exceptional Guest Service
With 24-hour reception and comprehensive amenities, we ensure a seamless and comfortable stay for all guests.
Luxurious Amenities
Relax in rooms with air conditioning, safety deposit boxes, and some with private hydromassage tubs for added comfort.
Facilities
- Parking
- Street parking
All 63 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Room service
- Heating
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Ironing service
- Car hire
- Breakfast in the room
- Babysitting/child services
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Special diet menus - on request
- Allergy-free room
- Kid-friendly buffet
- Public Bath
- Wine/champagne
- Coffee Shop on site
- Fruits
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- CCTV in common areas
- Process in place to check health of guests
- 24-hour security
- Delivered food - securely covered
- Tour/class on local culture
- Temporary art galleries
- Pub crawls
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 11:30 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness4.4
Numerous complaints about cleanliness and maintenance, notably in bathrooms and common areas.
- Service7.4
Mixed reviews; some mentioned helpfulness in breakfast service, but poor reception experience noted.
- Location8.4
Many reviews praised the excellent location of the hotel.
- Room Quality5.4
Issues with the maintenance and setup of rooms; complaints about outdated facilities.
- Amenities5.9
Basic amenities are provided; however, the food options and room features could be improved.
- Value for Money5.4
Criticism regarding the price compared to the quality of service and facilities.
- Food and Beverage5.9
Breakfast quality could be improved based on multiple reviews.
- Overall Experience6.0
Average experience due to strong location but significant maintenance and service issues.
Guest reviews
The location.
The location.
The super old air made a terrible noise. There was no hot water.
Excellent service and place
Excellent service and place
I have nothing to say
location
location
Zero maintenance. Shower with mold, dirty chairs, old blankets. Not worth what they charge
The friendly and helpful staff save it.
The friendly and helpful staff save it.
The room looked more like an office than a hotel room. It had a sealed door that communicated with another room, secured only with a latch and a padlock. The guest in the next room didn't let me sleep all night, as he kept the TV at a very high volume. The beds did not have adequate bedding. When I asked for an additional blanket, they barely provided me with a bedspread that was completely stained. The bathroom towels even had breadcrumbs, showing a lack of hygiene and control. The bathroom seemed like an unfinished work, with mold on several surfaces and an evident general deterioration. To complete the bad impression, the lampshade on the bedside table was full of stuck gum. A real shame, because the establishment has an excellent location and the staff was friendly and attentive. However, the state of the facilities is disastrous and well below expectations.
The coffee was cold and there weren't enough items for breakfast
The coffee was cold and there weren't enough items for breakfast
That pets use all the armchairs