Location & Vibe
In the heart of Mexico City on Luis Moya, steps from the Palace of Fine Arts and iconic surroundings offer convenient access to cultural sights and local charm.
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Mexico City, MX
Hotel Metropol
Luis Moya 39
4 stars · Guest score 8.5/10
About this hotel
Central Location in Mexico City Located on the tree-lined avenue of Luis Moya, Hotel Metropol is just a block away from the iconic Palace of Fine Arts, offering guests a vibrant and convenient stay in the heart of Mexico City. On-Site Dining Experience Indulge in a culinary journey with delicious authentic Mexican and international cuisine at our on-site restaurant. Enjoy a refreshing drink and live music at the Lobby Bar in the evenings, creating the perfect ambiance for relaxation. Comfortable Accommodation and Room Service Unwind in our cozy guestrooms after a busy day exploring the city and take advantage of our convenient room service. Wake up refreshed to explore the nearby cathedrals and colonial architecture, just steps away from the hotel. Book your stay at Hotel Metropol today for an unforgettable experience in Mexico City.
Highlights
Service & Comfort
Known for attentive staff and a comfortable stay, guests note friendly service that enhances a relaxing visit after sightseeing.
Dining & Perks
On-site dining features Mexican and international cuisine, plus a Lobby Bar with evenings’ drinks and live music to unwind.
Facilities
- Parking
- Free Parking
- Valet parking
- Accessible parking
- Parking garage
All 87 facilities
- Fitness facilities
- WiFi available
- Non-smoking rooms
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Breakfast in the room
- Packed lunches
- Spa/wellness center
- Barber/beauty shop
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Concierge service
- Snack bar
- Vending machine - drinks
- Vending machine - snacks
- Kid-friendly buffet
- Wine/champagne
- Sun umbrellas
- Airport drop off
- Airport pick up
- Fruits
- Spa/wellness center services
- Beauty Services
- Manicure
- Pedicure
- Hair Salon Services
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
- Key card access
- Mobile app for room service
- Broadcast Live sport events
- Pub crawls
Check-in & checkout
- Check-in
- 03:00 PM – 06:00 PM
- Check-out
- 01:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.6
Some reviews mentioned cleanliness issues in the bathrooms.
- Service9.1
Multiple comments praised the staff's friendliness and attentiveness.
- Location9.2
Repeatedly highlighted as excellent and close to attractions.
- Room Quality8.1
Room quality received mixed reviews, with some positives and negatives.
- Amenities8.1
The hotel is basic but functional with some amenities present.
- Value for Money8.6
The pricing is seen as fair for what is offered, but some felt it was a bit high.
- Food and Beverage8.6
The restaurant was well-rated, providing good service and quality food.
- Overall Experience8.6
Generally positive experience with noted areas for improvement.