Cape Town, ZA

Cloud 9 Boutique Hotel and Spa

12 Kloofnek Road

4 stars · Guest score 9.2/10

About this hotel

Luxurious Accommodation with Stunning Views Situated at the base of Table Mountain, Cloud 9 Boutique Hotel and Spa offers modern rooms with Nespresso machines and breathtaking views of the iconic mountain. The hotel's rooftop bar provides a panoramic view of the city, while the on-site restaurants cater to all tastes. Relaxation and Wellness Amenities Guests can unwind at the spa with a sauna and various treatments, or soak in the plunge pools and hot tub. The hotel's sun deck is perfect for lounging, and the reception is available 24/7 to cater to all needs. Convenient Location and Exceptional Service Within walking distance of popular attractions and trendy streets, Cloud 9 Boutique Hotel and Spa also offers assistance with airport transfers and local tours, ensuring a seamless and enjoyable stay. Book now to experience luxury and comfort in Cape Town.

Highlights

Location & Vibe

Within walking distance of popular attractions in Cape Town, with a stylish neighborhood feel at 12 Kloof Nek Road that’s perfect for exploring Table Mountain views.

Service & Comfort

Consistently praised staff for friendliness and helpfulness, with well-appointed rooms and thoughtful touches for a relaxing stay.

Amenities & Dining

Luxurious spa facilities, rooftop bar with panoramic city views, and on-site dining options to suit varied tastes.

Facilities

  • Parking
  • Swimming pool
  • Private parking
  • Outdoor pool
  • Accessible parking
  • Street parking
  • Pool with view
  • Heated pool
  • Pool bar
  • Plunge pool
  • Swimming pool toys
  • Rooftop pool
All 96 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Heating
  • Terrace
  • Family rooms
  • Garden
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Horse riding
  • Golf course
  • Soundproof rooms
  • Ironing service
  • Car hire
  • Sauna
  • Dry cleaning
  • Massage services
  • Spa/wellness center
  • Barber/beauty shop
  • Babysitting/child services
  • Non-smoking throughout
  • Sun terrace
  • Daily housekeeping
  • Designated smoking area
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Concierge service
  • Special diet menus - on request
  • Outdoor furniture
  • Wine/champagne
  • Airport drop off
  • Airport pick up
  • Spa/wellness center services
  • Beauty Services
  • Manicure
  • Pedicure
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Thermometers for guests provided by property
  • Walking tours
  • Breakfast takeaway containers
  • Key card access
  • Tour/class on local culture
  • Mobile app for room service
  • Temporary art galleries
  • Pub crawls
  • Happy hour

Check-in & checkout

Check-in
03:00 PM
Check-out
11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.6

    Several guests noted cleanliness positively, but some had issues such as odors in rooms.

  • Service9.6

    Most reviews praised the staff's friendliness and helpfulness.

  • Location10.0

    Guests consistently mentioned the location as a highlight due to its proximity to attractions.

  • Room Quality9.1

    Rooms were described as cozy and comfortable, although there were mentions of noise in certain areas.

  • Amenities8.6

    Amenities were favorable, but some areas like the pool were noted as needing improvement.

  • Value for Money9.1

    General sentiment was positive, although some guests expected more from breakfast offerings.

  • Food and Beverage9.1

    Food quality received positive feedback, with some room for improvement mentioned regarding breakfast.

  • Overall Experience9.6

    The overall sentiment was positive with guests expressing a desire to return.