Cape Town, ZA

Cloud 9 Boutique Hotel and Spa

12 Kloofnek Road

4 stars · Guest score 9.2/10

About this hotel

Luxurious Accommodation with Stunning Views Situated at the base of Table Mountain, Cloud 9 Boutique Hotel and Spa offers modern rooms with Nespresso machines and breathtaking views of the iconic mountain. The hotel's rooftop bar provides a panoramic view of the city, while the on-site restaurants cater to all tastes. Relaxation and Wellness Amenities Guests can unwind at the spa with a sauna and various treatments, or soak in the plunge pools and hot tub. The hotel's sun deck is perfect for lounging, and the reception is available 24/7 to cater to all needs. Convenient Location and Exceptional Service Within walking distance of popular attractions and trendy streets, Cloud 9 Boutique Hotel and Spa also offers assistance with airport transfers and local tours, ensuring a seamless and enjoyable stay. Book now to experience luxury and comfort in Cape Town.

Highlights

Prime Location

Situated within walking distance of popular attractions and trendy streets, the hotel offers easy access to Cape Town's vibrant neighbourhood.

Exceptional Service

Enjoy 24/7 reception assistance, airport transfers, and local tours, ensuring a seamless and comfortable stay.

Unique Amenities and Dining

Relax at the spa with sauna and treatments, and dine at on-site restaurants with stunning views of Table Mountain and the city.

Facilities

  • Parking
  • Swimming pool
  • Private parking
  • Outdoor pool
  • Accessible parking
  • Street parking
  • Pool with view
  • Heated pool
  • Pool bar
  • Plunge pool
  • Swimming pool toys
  • Rooftop pool
All 96 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Heating
  • Terrace
  • Family rooms
  • Garden
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Horse riding
  • Golf course
  • Soundproof rooms
  • Ironing service
  • Car hire
  • Sauna
  • Dry cleaning
  • Massage services
  • Spa/wellness center
  • Barber/beauty shop
  • Babysitting/child services
  • Non-smoking throughout
  • Sun terrace
  • Daily housekeeping
  • Designated smoking area
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Concierge service
  • Special diet menus - on request
  • Outdoor furniture
  • Wine/champagne
  • Airport drop off
  • Airport pick up
  • Spa/wellness center services
  • Beauty Services
  • Manicure
  • Pedicure
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Thermometers for guests provided by property
  • Walking tours
  • Breakfast takeaway containers
  • Key card access
  • Tour/class on local culture
  • Mobile app for room service
  • Temporary art galleries
  • Pub crawls
  • Happy hour

Check-in & checkout

Check-in
03:00 PM
Check-out
11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.6

    Several guests noted cleanliness positively, but some had issues such as odors in rooms.

  • Service9.6

    Most reviews praised the staff's friendliness and helpfulness.

  • Location10.0

    Guests consistently mentioned the location as a highlight due to its proximity to attractions.

  • Room Quality9.1

    Rooms were described as cozy and comfortable, although there were mentions of noise in certain areas.

  • Amenities8.6

    Amenities were favorable, but some areas like the pool were noted as needing improvement.

  • Value for Money9.1

    General sentiment was positive, although some guests expected more from breakfast offerings.

  • Food and Beverage9.1

    Food quality received positive feedback, with some room for improvement mentioned regarding breakfast.

  • Overall Experience9.6

    The overall sentiment was positive with guests expressing a desire to return.

Guest reviews

Great view from the room

Great view from the room

N/A

Rosemary · 10/10

I stayed at the hotel before. I always choose it because I like the location, the facility and the staff.

I stayed at the hotel before. I always choose it because I like the location, the facility and the staff.

I really didn’t have any items I disliked about the hotel, I’ve always felt it was a superior place to stay

James · 10/10
Lygia · 10/10

The staff is very attentive and accommodating (they always give good advice, including their driver). Our room was fantastic, we were lucky to be upgraded. The breakfast was excellent. The rooftop is worth a visit with its breathtaking view of Table Mountain. We highly recommend!

The staff is very attentive and accommodating (they always give good advice, including their driver). Our room was fantastic, we were lucky to be upgraded. The breakfast was excellent. The rooftop is worth a visit with its breathtaking view of Table Mountain. We highly recommend!

Nothing

Lucie · 10/10
Karin · 10/10

The location was great, in a quiet neighborhood. On the first night, I feared noise due to a party in an adjacent building, but the noise died down by 10 pm

The location was great, in a quiet neighborhood. On the first night, I feared noise due to a party in an adjacent building, but the noise died down by 10 pm

The noise on the first day, but it died down early.

Carolyne · 9/10

Modern and super friendly!! Was upgraded!

Modern and super friendly!! Was upgraded!

Advertised as a spa hotel, but they only had a small outside area with a small pool and jacuzzi and no available treatments within 24 hours of arrival. Kind of disappointing when you book a spa place. But they were all just wonderful and even captured my lost scarf from the roof!!!

Alkistis · 8/10

Friendly staff, parking, restaurant and bar nearby, beautiful terrace, view of the city and Table Mountain

Friendly staff, parking, restaurant and bar nearby, beautiful terrace, view of the city and Table Mountain

Breakfast with few choices, slow service, staff a bit cold

Marc · 8/10