Kuala Lumpur, MY

MyCiti Hotel Kuala Lumpur - formerly known as Citin Hotel Masjid Jamek

No. 7 Seksyen 33, Jalan Melayu

3 stars · Guest score 7.1/10

About this hotel

Convenient Location Situated just 100 metres from Masjid Jamek LRT station, explore the city with ease. Stylish Accommodation Enjoy bright and stylish rooms with free WiFi and flat-screen TV. Exciting Amenities Indulge in daily buffet breakfast at Citin Cafe and book city tours effortlessly. To book your stay at Citin Hotel Masjid Jamek by Compass Hospitality, visit our website now!

Highlights

Location and Access

Just steps from Masjid Jamek LRT station (100 metres) and the heart of Kuala Lumpur for easy exploring.

Guest Comfort & Service

Friendly, accommodating staff and practical rooms designed for comfort during your stay.

Dining and Amenities

Daily buffet breakfast at Citin Cafe and essential in-room comforts like free WiFi and flat-screen TV.

Facilities

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Lift / Elevator
  • Fax/photocopying
  • Ironing service
  • Barber/beauty shop
  • Non-smoking throughout
  • Designated smoking area
  • Minimarket on site
  • Allergy-free room
  • ATM/cash machine on site
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Physical distancing in dining areas
  • CCTV outside property
  • CCTV in common areas
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Breakfast takeaway containers
  • Key card access

Check-in & checkout

Check-in
02:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness5.9

    Many reviews mentioned cleanliness issues, such as dirty towels, unclean rooms, and stained sheets.

  • Service7.9

    Service was generally acceptable, with some reviews highlighting staff's attempt to accommodate guests.

  • Location8.9

    The location is frequently praised for being close to shopping and transportation.

  • Room Quality6.9

    Room quality was mixed, with mentions of noisy conditions and basic accommodations.

  • Amenities7.4

    Amenities were noted as basic but adequate; however, disappointments were highlighted in some areas.

  • Value for Money6.9

    Some guests felt the hotel did not meet expectations based on cost.

  • Food and Beverage4.9

    Numerous complaints regarding the breakfast quality and choices.

  • Overall Experience7.9

    Overall experience was generally positive despite several complaints.