Shenzhen, CN

The Westin Shenzhen Nanshan

9028-2 Shennan Road

5 stars · Guest score 8.6/10

About this hotel

Luxurious Accommodations and Convenient Location Located in the heart of Shenzhen Nanshan, The Westin offers upscale rooms with stunning city views and high-tech entertainment systems. With a prime spot near popular attractions and direct subway access, guests can easily explore the city. Relaxation and Recreation Indulge in ultimate relaxation at the hotel's spa and outdoor pool, or maintain your workout routine at the well-equipped gym. Afterward, unwind with a sauna session to rejuvenate your senses. Culinary Delights Savor a variety of culinary experiences at the on-site restaurants, from Western dishes at Grange Grill to authentic Cantonese cuisine at Sen5es. Don't miss the delightful buffet offerings at Seasonal Taste, catering to diverse palates. Ready to experience luxury and convenience at The Westin Shenzhen Nanshan? Book your stay now for an unforgettable experience.

Highlights

Prime Location

Situated in Shenzhen Nanshan, the hotel offers easy access to popular attractions and direct subway connections for convenient exploring.

Exceptional Comfort

Enjoy upscale rooms with city views, high-tech entertainment, and relaxing amenities like a spa, outdoor pool, and sauna for a rejuvenating stay.

Culinary Variety

Dine at on-site restaurants offering Western, Cantonese, and buffet options, providing diverse culinary experiences in a luxurious setting.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Outdoor pool
  • Pool with view
  • Infinity pool
  • Kids' pool
  • Pool cover
All 81 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Heating
  • Family rooms
  • Garden
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Car hire
  • Dry cleaning
  • Breakfast in the room
  • Currency exchange
  • Non-smoking throughout
  • Private check-in/check-out
  • Daily housekeeping
  • Designated smoking area
  • Airport shuttle (additional charge)
  • Concierge service
  • Special diet menus - on request
  • Water park
  • ATM/cash machine on site
  • Electric vehicle charging station
  • Kid-friendly buffet
  • Open-air bath
  • Sun loungers or beach chairs
  • Wine/champagne
  • Sun umbrellas
  • Airport drop off
  • Airport pick up
  • Coffee Shop on site
  • Fruits
  • Yoga classes
  • Fitness classes
  • Personal trainer
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • 24-hour security
  • Security alarm
  • Thermometers for guests provided by property
  • Key card access
  • Happy hour

Check-in & checkout

Check-in
03:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.4

    Overall good quality, but some mentions of smoke smell in rooms.

  • Service9.1

    Consistently positive remarks about the helpful and polite staff.

  • Location8.8

    Convenient location near major transport and dining options.

  • Room Quality8.1

    Some feedback about aging decor and layout issues.

  • Amenities8.6

    Good amenities, but meals served at inconvenient times.

  • Value for Money8.6

    Fair pricing for the services provided, but some feel it could improve.

  • Food and Beverage8.4

    Breakfast received good reviews, yet late hours could be a drawback.

  • Overall Experience8.7

    Generally pleasant stays, balancing positives with a few negatives.

Guest reviews

I liked the location a lot and the staff were amazing.

I liked the location a lot and the staff were amazing.

The swimming pool rules and the breakfast in the club room was not as good as the general breakfast on level 1.

Benjamin · 10/10

Late-night receptionist, enthusiastic!

Late-night receptionist, enthusiastic!

Stayed in a luxury suite for two nights in a row. The hotel's room is considered a top suite, but the ceiling leaked in the middle of the night on the first night. Reported and fixed, but leaked again the next night. Continued... Tried to call to report the issue the next day, but no one answered the phone. Had to personally go to the front desk on the first floor to report. The handling of room ceiling leaks by a five-star hotel is truly incomprehensible. And such a serious service mistake, there is no appropriate compensation plan. Very disappointed with the hotel, not recommended to stay.

Yang · 2/10

The room was spacious and had a great view of the Window of the World Park. I also loved the bathtub. I also loved that the hotel has direct access to the mall, and through the mall, direct access to the metro—so you don’t even need to go outside to catch your train.

The room was spacious and had a great view of the Window of the World Park. I also loved the bathtub. I also loved that the hotel has direct access to the mall, and through the mall, direct access to the metro—so you don’t even need to go outside to catch your train.

Nothing.

Jakub · 10/10
· 8/10

Good location, attached to a shopping mall and metro. 10-minute walk to 'Window of the World'

Good location, attached to a shopping mall and metro. 10-minute walk to 'Window of the World'

Room layout concept

Rene · 8/10

In terms of time

Linda · 5/10
hervé · 8/10
siuping · 8/10