Secrets Wild Orchid Adults Only - All Inclusive

About this hotel

Luxurious Beachfront Getaway Exquisite Dining Experience Indulge in a culinary journey with 19 on-site restaurants and lounges, including oceanside dining at Oceana and tropical drinks at Manatees Swim-up Bar. Entertainment and Relaxation Experience nightly live entertainment, theme parties, a theater, and a large pool with 3 hot tubs for ultimate relaxation. Enjoy a stocked minibar, iPod docking station, and ocean-view balconies in every room. Convenience and Leisure With a casino, fitness center, and spa on-site, plus proximity to Sangster International Airport and the Bob Marley Entertainment Center, every moment at Secrets Wild Orchid is designed for your pleasure. Book now for an unforgettable adults-only retreat in Jamaica!

Highlights

Facilities

• Billiards or pool table
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Exercise/lap pool
• Parking
• Swimming pool

Check-in & checkout

Check-in

03:00 PM – 12:00 AM

Check-out

12:00 PM

House rules

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness7.9

  The room was clean but the shampoo in the shower was non-existent.

• Service8.9

  The staff was superb and polite.

• Location8.9

  The hotel is only a few miles from the airport, making the bus ride tolerable.

• Room Quality8.4

  Room was clean but lacked some amenities like shampoo.

• Amenities7.9

  Some amenities not available, and there's a focus on parties over relaxation.

• Value for Money7.9

  Guests feel they can find better options at this price range.

• Food and Beverage7.4

  Food was mediocre and breakfast often ran short.

• Overall Experience8.4

  While there are positives, overall, guests are likely not to return.

Guest reviews

Breakfast is always great. There is a perk to being in the preferred area... you have separate food in your building outside of what they serve in the restaurants, (it's like a snack) not a full menu like the restaurants but at least you can eat in between going to the restaurants. El Patio was good. We get jerk chicken from the cart that comes around. The chicken goes fast (it's really good). The room was really cold... We had issues with the controls and had to call maintenance. The room became more comfortable after a couple of hours. We had a nice view from our balcony. The grounds on this property are very well maintained.

Breakfast is always great. There is a perk to being in the preferred area... you have separate food in your building outside of what they serve in the restaurants, (it's like a snack) not a full menu like the restaurants but at least you can eat in between going to the restaurants. El Patio was good. We get jerk chicken from the cart that comes around. The chicken goes fast (it's really good). The room was really cold... We had issues with the controls and had to call maintenance. The room became more comfortable after a couple of hours. We had a nice view from our balcony. The grounds on this property are very well maintained.

I did not like being addressed about a presentation seconds to a minute after checking in. I am on vacation period. I don't want to be put in a room and numbers are being thrown at me without reading papers to see what I actually got myself into. Opportunity comes around each and every day... and if I miss one. I am quite sure the next vacation I go on the same opportunity will present itself again. A loss of several hours on my vacation. (time and money I cannot get back) In the room, there were no robes.... I stayed in preferred. It would have been nice if we had robes in the room.

I'll start off with the airport. From the time we exited the airplane until we left the airport, it took an hour. The airport has done away with paper forms and went digital failing to post instructions anywhere of the process you need to follow. If you do not have a cell phone and an e-mail address you are doomed at entry into Jamaica. We finally arrived at Secrets early afternoon. For a busload of guests, there was only one person checking us in. Another 30+ minute wait. We hadn't eaten since 5 am and barely made it to the only restaurant 10 minutes before the 3 pm closing. They boasted 9 restaurants which in a way is only half true. There are technically 9 but only 5 are open daily. There is no dinner buffet so you must choose a restaurant. The Hibachi grill is reservation only and is not free. The outside Chinese restaurant is weather permitting but you'll need the flashlight on your cell phone because there is only a fake candle on the table for lighting. And expect at least 2 hours for dinner here since there is only 1 waitress for 17 tables. The French restaurant is mediocre. The Italian restaurant was by far the best of the bunch (but that isn't saying much). This was our 5th visit to Secrets Montego Bay and will probably be our last. We've noticed on our last visit they were aiming for the 20 something party crowd. This visit solidified that assumption. The loud music all day at the pools and the need to entertain the guests all day proved it. Which BTW, they removed all the chairs closest to the pool and replaced them with cabana lounges, which, you guessed it are not free. The last straw was the "beach party extravaganza" that went on until 10:45 Thursday night (it was supposed to be done at 10 pm). It was 100' from our patio door with 2 hours of extremely loud techno dance music (an AC/DC concert isn't this loud). We were tired and just wanted to go to bed but even with earplugs this was not to be. We called the front desk and got an "Oh well". Alas.. Come check out day and you guessed it...one staff member to check out a busload of guests. Another half-hour frantic wait as the bus was already there and loading. On the positive side...the staff was superb and polite. The beach was spotless and the ocean was 86 degrees. The room was clean (but shampoo in the shower was non-existent). The food, especially breakfast, was edible. It's only a few miles from the airport, so the bus ride is tolerable. Will we return? In all likelihood...no. In their price range I'm sure we can find another resort with better food and geared to relaxation and not the party crowd.

I'll start off with the airport. From the time we exited the airplane until we left the airport, it took an hour. The airport has done away with paper forms and went digital failing to post instructions anywhere of the process you need to follow. If you do not have a cell phone and an e-mail address you are doomed at entry into Jamaica. We finally arrived at Secrets early afternoon. For a busload of guests, there was only one person checking us in. Another 30+ minute wait. We hadn't eaten since 5 am and barely made it to the only restaurant 10 minutes before the 3 pm closing. They boasted 9 restaurants which in a way is only half true. There are technically 9 but only 5 are open daily. There is no dinner buffet so you must choose a restaurant. The Hibachi grill is reservation only and is not free. The outside Chinese restaurant is weather permitting but you'll need the flashlight on your cell phone because there is only a fake candle on the table for lighting. And expect at least 2 hours for dinner here since there is only 1 waitress for 17 tables. The French restaurant is mediocre. The Italian restaurant was by far the best of the bunch (but that isn't saying much). This was our 5th visit to Secrets Montego Bay and will probably be our last. We've noticed on our last visit they were aiming for the 20 something party crowd. This visit solidified that assumption. The loud music all day at the pools and the need to entertain the guests all day proved it. Which BTW, they removed all the chairs closest to the pool and replaced them with cabana lounges, which, you guessed it are not free. The last straw was the "beach party extravaganza" that went on until 10:45 Thursday night (it was supposed to be done at 10 pm). It was 100' from our patio door with 2 hours of extremely loud techno dance music (an AC/DC concert isn't this loud). We were tired and just wanted to go to bed but even with earplugs this was not to be. We called the front desk and got an "Oh well". Alas.. Come check out day and you guessed it...one staff member to check out a busload of guests. Another half-hour frantic wait as the bus was already there and loading. On the positive side...the staff was superb and polite. The beach was spotless and the ocean was 86 degrees. The room was clean (but shampoo in the shower was non-existent). The food, especially breakfast, was edible. It's only a few miles from the airport, so the bus ride is tolerable. Will we return? In all likelihood...no. In their price range I'm sure we can find another resort with better food and geared to relaxation and not the party crowd.

Our experience wasn’t great. This hotel is more focused on selling timeshares and members of their timeshare club. The food was constantly the same and often breakfast running short.

Our experience wasn’t great. This hotel is more focused on selling timeshares and members of their timeshare club. The food was constantly the same and often breakfast running short.

I was there during Hurricane 🌀Melissa, and all I can say is that I wouldn’t have wanted to be anywhere else other than Home..Great place and Greater staff!!! Thanks everyone!!!!

I was there during Hurricane 🌀Melissa, and all I can say is that I wouldn’t have wanted to be anywhere else other than Home..Great place and Greater staff!!! Thanks everyone!!!!

Subject: Profound Gratitude to the Staff of Secrets Wild Orchids & St. James During Hurricane Melissa To the entire Staff and Management of Jamaica Breathless and Secrets Orchids and St. James, We are writing to express our deepest and most profound gratitude for the incredible care, professionalism, and safety you provided to us during the terrifying ordeal of Hurricane Melissa. From the very beginning, it was clear that you had a robust emergency preparedness plan. We want to personally call out and give praise and thankfulness to the managers—Philip, Francois, Radalfi, and Jason—and the entire Secrets staff. You not only had an Emergency Response plan, but you clearly communicated it to every guest, and then executed it with precision. When the storm's full force hit and the roof was blown off the ballroom, your team had to pivot in a moment of extreme crisis. Without hesitation, you moved us all safely down into the bunker, keeping us safe and secure through the worst of it. When we were finally able to emerge, the sight of the destroyed resort was shocking. Yet, even in the face of that devastation, your team's focus never wavered from the guests. You did everything in your power to keep us safe, secure, and remarkably well-fed. But it was the Jamaican staff of Secrets who truly made all the difference. We were, and still are, in awe of you. We know that many of you could not go home to check on your own homes or families. You were facing your own personal ordeals, not knowing what had happened to your loved ones or your property. And yet, you kept a smile on your face. You made us, as guests in your country, feel safe and welcomed. The Secrets staff went above and beyond what any job description could ever ask. You cared for us while carrying the immense burden of your own fears and losses. We cannot thank you enough for making us feel safe, secure, and well-fed while you were going through so much. Thank you, Secrets staff, from the bottom of our hearts. Because of you, we are Secrets members for Life and will come back to help support Jamaica. With deepest gratitude, Brian and Simone

Subject: Profound Gratitude to the Staff of Secrets Wild Orchids & St. James During Hurricane Melissa To the entire Staff and Management of Jamaica Breathless and Secrets Orchids and St. James, We are writing to express our deepest and most profound gratitude for the incredible care, professionalism, and safety you provided to us during the terrifying ordeal of Hurricane Melissa. From the very beginning, it was clear that you had a robust emergency preparedness plan. We want to personally call out and give praise and thankfulness to the managers—Philip, Francois, Radalfi, and Jason—and the entire Secrets staff. You not only had an Emergency Response plan, but you clearly communicated it to every guest, and then executed it with precision. When the storm's full force hit and the roof was blown off the ballroom, your team had to pivot in a moment of extreme crisis. Without hesitation, you moved us all safely down into the bunker, keeping us safe and secure through the worst of it. When we were finally able to emerge, the sight of the destroyed resort was shocking. Yet, even in the face of that devastation, your team's focus never wavered from the guests. You did everything in your power to keep us safe, secure, and remarkably well-fed. But it was the Jamaican staff of Secrets who truly made all the difference. We were, and still are, in awe of you. We know that many of you could not go home to check on your own homes or families. You were facing your own personal ordeals, not knowing what had happened to your loved ones or your property. And yet, you kept a smile on your face. You made us, as guests in your country, feel safe and welcomed. The Secrets staff went above and beyond what any job description could ever ask. You cared for us while carrying the immense burden of your own fears and losses. We cannot thank you enough for making us feel safe, secure, and well-fed while you were going through so much. Thank you, Secrets staff, from the bottom of our hearts. Because of you, we are Secrets members for Life and will come back to help support Jamaica. With deepest gratitude, Brian and Simone