Crown Metropol Melbourne

WHITEMAN STREET,8

5 stars · Guest score 8.6/10

About this hotel

Luxury Accommodation on Melbourne’s Southbank Exclusive Lounge and Panoramic City Views Guests at Crown Metropol can enjoy access to an exclusive lounge on select days and a bar offering breathtaking city views. Spacious Rooms with Modern Decor Each room at the hotel boasts stylish modern décor and stunning views. Guests can relax in comfort with amenities like air conditioning, LCD TV, and a luxurious bathroom with an oversized shower. Impressive Amenities The hotel offers 2 swimming pools, an indoor sun-deck relaxation lounge, and a top-notch fitness centre for guests to unwind and stay active during their stay. Book your stay at Crown Metropol for a luxurious experience in the heart of Melbourne's vibrant Southbank district.

Highlights

Location & Vibe

Situated in Melbourne’s Southbank, Crown Metropol offers convenient access to the city’s vibrant arts and dining scene with popular spots nearby.

Service & Comfort

Guest service is highly regarded, with attentive staff enhancing stays in stylish, well-equipped rooms.

Distinctive Amenities & Dining

Two swimming pools, an indoor sun-deck relaxation space, a top-tier fitness centre, and exclusive lounge access elevate the luxury experience.

Facilities

Parking
Swimming pool
Valet parking
Private parking
Parking garage
Pool with view
Heated pool
Indoor pool

All 76 facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Bar
Tour desk
Facilities for disabled guests
Ironing service
Dry cleaning
Breakfast in the room
Currency exchange
Bowling
Mini golf
Casino
Non-smoking throughout
Daily housekeeping
Designated smoking area
Concierge service
Special diet menus - on request
ATM/cash machine on site
Evening entertainment
Nightclub/DJ
Sun loungers or beach chairs
Wine/champagne
Shallow end
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
24-hour security
Delivered food - securely covered
Breakfast takeaway containers
Key card access
Mobile app for room service
Live music/performance
Broadcast Live sport events

Check-in & checkout

Check-in: 03:00 PM
Check-out: 11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness8.5
Some complaints about cleanliness in rooms, but overall satisfactory.
Service9.1
Customer service was mentioned positively in multiple reviews.
Location9.3
Consistently praised for good location.
Room Quality7.8
Several reviews noted dated and worn room conditions.
Amenities8.7
Amenities were appreciated, but some limitations were noted.
Value for Money8.5
Mixed sentiments regarding pricing versus quality.
Food and Beverage8.1
Food received negative feedback for costs and options.
Overall Experience8.9
Overall pleasant experience with some room for improvement.