Prime Southbank Location
Enjoy the vibrant atmosphere of Melbourne's Southbank district, close to popular attractions, entertainment, and cultural venues.
1 / 23
Melbourne, AU
Crown Metropol Melbourne
WHITEMAN STREET,8
5 stars · Guest score 8.6/10
About this hotel
Luxury Accommodation on Melbourne’s Southbank Exclusive Lounge and Panoramic City Views Guests at Crown Metropol can enjoy access to an exclusive lounge on select days and a bar offering breathtaking city views. Spacious Rooms with Modern Decor Each room at the hotel boasts stylish modern décor and stunning views. Guests can relax in comfort with amenities like air conditioning, LCD TV, and a luxurious bathroom with an oversized shower. Impressive Amenities The hotel offers 2 swimming pools, an indoor sun-deck relaxation lounge, and a top-notch fitness centre for guests to unwind and stay active during their stay. Book your stay at Crown Metropol for a luxurious experience in the heart of Melbourne's vibrant Southbank district.
Highlights
Exceptional Guest Comfort
Relax in spacious, modern rooms with luxurious bathrooms, air conditioning, and stunning views for a truly comfortable stay.
Distinctive Amenities & Dining
Unwind at the indoor sun-deck, take a dip in the pools, or enjoy panoramic city views from the exclusive lounge and bar.
Facilities
- Parking
- Swimming pool
- Valet parking
- Private parking
- Parking garage
- Pool with view
- Heated pool
- Indoor pool
All 76 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Tour desk
- Facilities for disabled guests
- Ironing service
- Dry cleaning
- Breakfast in the room
- Currency exchange
- Bowling
- Mini golf
- Casino
- Non-smoking throughout
- Daily housekeeping
- Designated smoking area
- Concierge service
- Special diet menus - on request
- ATM/cash machine on site
- Evening entertainment
- Nightclub/DJ
- Sun loungers or beach chairs
- Wine/champagne
- Shallow end
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Breakfast takeaway containers
- Key card access
- Mobile app for room service
- Live music/performance
- Broadcast Live sport events
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.5
Some complaints about cleanliness in rooms, but overall satisfactory.
- Service9.1
Customer service was mentioned positively in multiple reviews.
- Location9.3
Consistently praised for good location.
- Room Quality7.8
Several reviews noted dated and worn room conditions.
- Amenities8.7
Amenities were appreciated, but some limitations were noted.
- Value for Money8.5
Mixed sentiments regarding pricing versus quality.
- Food and Beverage8.1
Food received negative feedback for costs and options.
- Overall Experience8.9
Overall pleasant experience with some room for improvement.
Guest reviews
room size
room size
price
Location, beautiful rooms
Location, beautiful rooms
No bathroom condiments...usually there is shower cap, toothbrushes
The pool was a hit for my daughter.
The pool was a hit for my daughter.
The toiletries were bit lacking.
The staff were beautifully friendly
The staff were beautifully friendly
Great location and room was very good, comfortable and clean
Great location and room was very good, comfortable and clean
There was no Netflix available and I could not use my phone to transfer to tv
Great location and spacious
Great location and spacious
Dirty furniture and outdated