Prime Downtown Location
Situated above Montreal’s Underground City, steps from Notre-Dame Basilica, Gare Centrale, and McGill University.
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Montreal, CA
Metcalfe Hotel Montréal by Gray Collection
980 Boul. De Maisonneuve West
4 stars · Guest score 8.6/10
About this hotel
Luxurious Accommodations Experience luxury at its finest at Le St-Martin Hotel Centre-ville – Hotel Particulier. Each guest room features a 55-inch flat-screen cable TV and a minibar for your entertainment and convenience. Relaxation and Recreation Unwind in style at our outdoor heated pool area, complete with a soothing water fall and water jets. Stay active at the gym equipped with cardio and weight machines, all while enjoying panoramic views of the pool through wall-to-wall windows. Prime Location Conveniently situated above Montreal’s vibrant Underground City, our hotel is just a stone's throw away from must-see attractions like Notre-Dame Basilica, Gare Centrale Train Station, and McGill University. Book your stay now and discover the perfect blend of comfort and sophistication at Le St-Martin Hotel Centre-ville – Hotel Particulier.
Highlights
Luxurious Guest Comfort
Enjoy spacious rooms with 55-inch flat-screen TVs, minibars, and personalized service for a memorable stay.
Exclusive Amenities
Relax in the outdoor heated pool with waterfalls and stay active at the gym with panoramic views.
Facilities
- Parking
- Swimming pool
- Valet parking
- Private parking
- Outdoor pool
- Parking garage
- Heated pool
- Pet bowls
All 64 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Dry cleaning
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Concierge service
- Wheelchair accessible
- Allergy-free room
- Toilet with grab rails
- Lower bathroom sink
- Higher level toilet
- Visual aids: Braille
- Auditory guidance
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- CCTV outside property
- CCTV in common areas
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
- Key card access
Check-in & checkout
- Check-in
- 04:00 PM – 09:30 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.1
Generally reported as very clean and well maintained, though one guest reported repeated housekeeping lapses over several days which lowers the consensus slightly.
- Service9.2
Staff repeatedly described as friendly, welcoming and helpful at reception and during stay; multiple reviews highlight excellent service.
- Location9.2
Frequently praised for an excellent, central location close to attractions (Old Montreal, Bell Center), shops and cafes.
- Room Quality8.8
Rooms described as spacious, nicely decorated, modern and comfortable with attention to detail; one note about bed length for very tall guests.
- Amenities7.4
Rooftop bar and tasteful architecture praised, but amenities impacted by a non-functioning outdoor pool during a guest's stay and some confusion around parking/valet.
- Value for Money8.6
Standard quality for this hotel tier
- Food and Beverage8.7
Limited direct comments but rooftop bar received positive mention; no widespread complaints about F&B.
- Overall Experience8.8
Overall stays described as very positive and comfortable with welcoming staff, attractive rooms and a strong location; isolated issues (housekeeping, pool, parking) tempered perfect scores.
Guest reviews
Staff were great, it was very clean. My wife and I were very impressed with this hotel, will 100% come back again.
Staff were great, it was very clean. My wife and I were very impressed with this hotel, will 100% come back again.
Location and room style. It’s a cute hotel, restaurant food at Benjamin was good.
Location and room style. It’s a cute hotel, restaurant food at Benjamin was good.
Pillow smell (someone else mentioned it, definitely a moldy smell from the down pillows) and street noise. I’m a deep sleeper and kept getting woken up from it. I think the windows need to be sealed better or something, it was bad on the 8th floor.
Exceptional. Everything new. Perfect
Exceptional. Everything new. Perfect
Parking
Well located and very convenient parking. Very clean and very friendly staff
Well located and very convenient parking. Very clean and very friendly staff
Beautiful and design room. Very comfortable king bed. Beautiful and spacious bathroom. Hotel location just 3 minutes from the university campus and very convenient for walking around Montreal. Two minutes from the Eaton shopping center. Very kind staff and on-site parking with valet service. I really appreciated the absence of carpet. There is a beautiful light wood parquet that immediately gives a feeling of cleanliness. Housekeeping really attentive to everything, water changed, clean glasses, and towels changed every day.
Beautiful and design room. Very comfortable king bed. Beautiful and spacious bathroom. Hotel location just 3 minutes from the university campus and very convenient for walking around Montreal. Two minutes from the Eaton shopping center. Very kind staff and on-site parking with valet service. I really appreciated the absence of carpet. There is a beautiful light wood parquet that immediately gives a feeling of cleanliness. Housekeeping really attentive to everything, water changed, clean glasses, and towels changed every day.
The shower does not have a separate hose and it is very difficult not to wet your hair if you wanted to avoid it. Air conditioning in the room is a bit too strong