Montreal, CA

Metcalfe Hotel Montréal by Gray Collection

980 Boul. De Maisonneuve West

4 stars · Guest score 8.6/10

About this hotel

Luxurious Accommodations Experience luxury at its finest at Le St-Martin Hotel Centre-ville – Hotel Particulier. Each guest room features a 55-inch flat-screen cable TV and a minibar for your entertainment and convenience. Relaxation and Recreation Unwind in style at our outdoor heated pool area, complete with a soothing water fall and water jets. Stay active at the gym equipped with cardio and weight machines, all while enjoying panoramic views of the pool through wall-to-wall windows. Prime Location Conveniently situated above Montreal’s vibrant Underground City, our hotel is just a stone's throw away from must-see attractions like Notre-Dame Basilica, Gare Centrale Train Station, and McGill University. Book your stay now and discover the perfect blend of comfort and sophistication at Le St-Martin Hotel Centre-ville – Hotel Particulier.

Highlights

Location and Vibe

Situated in Montréal with a central address at 980 Boulevard De Maisonneuve Ouest, it’s a stone’s throw from Old Montréal, shops and cafes, placing you in a lively urban hub.

Service and Comfort

Known for friendly, welcoming staff and thoughtfully designed rooms that feel spacious, modern, and comfortable for a relaxed stay.

Distinctive Amenities

Enjoy tasteful architecture, a rooftop setting, and dining options that elevate your time in the city.

Facilities

  • Parking
  • Swimming pool
  • Valet parking
  • Private parking
  • Outdoor pool
  • Parking garage
  • Heated pool
  • Pet bowls
All 64 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Heating
  • Family rooms
  • Pets allowed
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Soundproof rooms
  • Facilities for disabled guests
  • Dry cleaning
  • Currency exchange
  • Non-smoking throughout
  • Private check-in/check-out
  • Daily housekeeping
  • Concierge service
  • Wheelchair accessible
  • Allergy-free room
  • Toilet with grab rails
  • Lower bathroom sink
  • Higher level toilet
  • Visual aids: Braille
  • Auditory guidance
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • CCTV outside property
  • CCTV in common areas
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Breakfast takeaway containers
  • Key card access

Check-in & checkout

Check-in
04:00 PM – 09:30 PM
Check-out
11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.1

    Generally reported as very clean and well maintained, though one guest reported repeated housekeeping lapses over several days which lowers the consensus slightly.

  • Service9.2

    Staff repeatedly described as friendly, welcoming and helpful at reception and during stay; multiple reviews highlight excellent service.

  • Location9.2

    Frequently praised for an excellent, central location close to attractions (Old Montreal, Bell Center), shops and cafes.

  • Room Quality8.8

    Rooms described as spacious, nicely decorated, modern and comfortable with attention to detail; one note about bed length for very tall guests.

  • Amenities7.4

    Rooftop bar and tasteful architecture praised, but amenities impacted by a non-functioning outdoor pool during a guest's stay and some confusion around parking/valet.

  • Value for Money8.6

    Standard quality for this hotel tier

  • Food and Beverage8.7

    Limited direct comments but rooftop bar received positive mention; no widespread complaints about F&B.

  • Overall Experience8.8

    Overall stays described as very positive and comfortable with welcoming staff, attractive rooms and a strong location; isolated issues (housekeeping, pool, parking) tempered perfect scores.