City Center Location
Situated in Almaty’s vibrant city center, close to local attractions and the lively neighborhood atmosphere.
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Almaty, KZ
Rixos Almaty
506/99 Seifullina Ave
5 stars · Guest score 9/10
About this hotel
Luxury 5-Star Hotel in Almaty City Centre Modern Rooms with Stunning Views : Experience luxury at Rixos Almaty with modern rooms offering free Wi-Fi, air conditioning, and balconies with impressive views. Exquisite Dining Options : Indulge in international buffets and à la carte dishes at the on-site restaurant, or enjoy 24-hour dining at the Lobby Bar & Lounge. Relaxation and Wellness : Unwind at the 2,200 m² spa with a swimming pool, gym, sauna, Turkish bath, indoor gardens, and 7 massage rooms. Ready to experience the epitome of luxury and comfort in Almaty? Book your stay at Rixos Almaty Hotel now!
Highlights
Exceptional Guest Service
Enjoy personalized service and luxurious comfort during your stay at this 5-star hotel.
Luxury Amenities & Dining
Savor international cuisines and unwind in the spa, pool, sauna, and Turkish bath facilities.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Parking garage
- Heated pool
- Indoor pool
- Fence around pool
All 97 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Garden
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Sauna
- Dry cleaning
- Breakfast in the room
- Massage services
- Packed lunches
- Spa/wellness center
- Barber/beauty shop
- Currency exchange
- Hammam
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Kid meals
- Snack bar
- ATM/cash machine on site
- Toilet with grab rails
- Lower bathroom sink
- Higher level toilet
- Emergency cord in bathroom
- Sun loungers or beach chairs
- Wine/champagne
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Steam room
- Fitness/spa locker rooms
- Fitness classes
- Personal trainer
- Auditory guidance
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
- Key card access
- Live music/performance
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.4
Multiple reviews indicate poor cleanliness standards.
- Service10.0
The staff is described as attentive and welcoming, enhancing the overall experience.
- Location9.9
Fantastic location in Almaty next to 'Golden square' of the city.
- Room Quality7.8
Rooms are noted to be old and in need of renovation.
- Amenities8.9
Amenities were referenced, though lacking basic items like cups.
- Value for Money8.8
Price appears high relative to the room quality and amenities but is somewhat justified by location and service.
- Food and Beverage8.4
Restaurant reviews indicate poor food quality and unresponsiveness of staff.
- Overall Experience9.8
Despite some specific issues, guests enjoyed their stay overall, especially highlighted by staff and location.
Guest reviews
Thank you to Zharas at the reception) Thanks to him, the impression remained good
Thank you to Zharas at the reception) Thanks to him, the impression remained good
Service
Service
Excellent breakfast. The staff is friendly, everything is filled with care. I have a feeling that every person in the hotel strives to take care of you. Thank you all for the time spent at the hotel.
Excellent breakfast. The staff is friendly, everything is filled with care. I have a feeling that every person in the hotel strives to take care of you. Thank you all for the time spent at the hotel.
It would be appropriate to replace the massage tables with modern ones. And the slippers were size 42 while I wear size 48, it looked funny.
The facility is very clean and the staff is very friendly and helpful.
The facility is very clean and the staff is very friendly and helpful.