Nairobi, KE

The Heron By Sarovar Portico India

Jakaya Kikwete Road

4 stars · Guest score 9.2/10

About this hotel

Luxurious Accommodation Indulge in individually decorated rooms equipped with modern amenities like flat-screen TVs and minibars. Relax in the private bathroom with complimentary toiletries. Wellness and Dining Options Enjoy a heated swimming pool, sauna, and gym for ultimate relaxation. Savor a variety of international cuisines at The Bashasha and Mdalasini restaurants with a sunny patio and balcony. Convenience and Services Benefit from a 24-hour reception, travel desk for tour bookings, and on-site spa and salon. Stay connected with free Wi-Fi and park effortlessly with private parking. Experience luxury and convenience at The Heron Portico - book now for an unforgettable stay!

Highlights

Nearby Attractions and Vibe

Situated on Jakaya Kikwete Road in Nairobi, The Heron By Sarovar Portico offers a convenient base with easy access to city sights and a lively neighbourhood.

Service and Comfort

Consistently praised staff and guest-focused service elevate stays, with attentive help and a smooth, comfortable experience.

Distinctive Amenities and Dining

Relax in the heated pool and gym, with on-site dining at The Bashasha and Mdalasini serving international cuisines and sunny seating.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Valet parking
  • Private parking
  • Outdoor pool
  • Accessible parking
All 109 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Heating
  • Terrace
  • Family rooms
  • Garden
  • BBQ facilities
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Golf course
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Car hire
  • Sauna
  • Dry cleaning
  • Breakfast in the room
  • Massage services
  • Packed lunches
  • Spa/wellness center
  • Barber/beauty shop
  • Currency exchange
  • Hammam
  • Sun terrace
  • Private check-in/check-out
  • Daily housekeeping
  • Designated smoking area
  • Airport shuttle (additional charge)
  • Shared lounge/TV area
  • Shuttle service (additional charge)
  • Concierge service
  • Special diet menus - on request
  • Kid meals
  • Snack bar
  • Lockers
  • Kid-friendly buffet
  • Evening entertainment
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Wine/champagne
  • Coffee Shop on site
  • Fruits
  • Spa/wellness center services
  • Steam room
  • Beauty Services
  • Fitness/spa locker rooms
  • Yoga classes
  • Manicure
  • Pedicure
  • Fitness classes
  • Personal trainer
  • Hair Salon Services
  • Shuttle service
  • Game drives
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Physical distancing in dining areas
  • Key access
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Thermometers for guests provided by property
  • Breakfast takeaway containers
  • Key card access
  • Happy hour

Check-in & checkout

Check-in
02:00 PM – 12:00 AM
Check-out
10:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.4

    Mixed feedback with some concerns about dated furniture and general condition.

  • Service9.9

    Consistently praised with mentions of friendly and helpful staff.

  • Location9.4

    Very good location, noted as value for money.

  • Room Quality7.9

    Some rooms are described as dated, with old TVs and decor.

  • Amenities8.9

    Good amenities, including pool and conference facilities.

  • Value for Money9.4

    Generally considered great value for the price paid.

  • Food and Beverage9.9

    Food received excellent reviews, with high praise for quality and variety.

  • Overall Experience9.6

    Overall experiences were overwhelmingly positive, with mentions of returning.