Nairobi Neighborhood
Explore the vibrant surroundings of Nairobi with nearby attractions and a lively local vibe just steps from the hotel.
1 / 97
Nairobi, KE
The Heron By Sarovar Portico India
Jakaya Kikwete Road
4 stars · Guest score 9.2/10
About this hotel
Luxurious Accommodation Indulge in individually decorated rooms equipped with modern amenities like flat-screen TVs and minibars. Relax in the private bathroom with complimentary toiletries. Wellness and Dining Options Enjoy a heated swimming pool, sauna, and gym for ultimate relaxation. Savor a variety of international cuisines at The Bashasha and Mdalasini restaurants with a sunny patio and balcony. Convenience and Services Benefit from a 24-hour reception, travel desk for tour bookings, and on-site spa and salon. Stay connected with free Wi-Fi and park effortlessly with private parking. Experience luxury and convenience at The Heron Portico - book now for an unforgettable stay!
Highlights
Guest Comfort & Service
Enjoy personalized service with 24-hour reception, free Wi-Fi, and amenities designed for a relaxing and convenient stay.
Luxury Amenities & Dining
Relax in the heated pool, sauna, and gym, and savor international cuisines at The Bashasha and Mdalasini restaurants.
Facilities
- Parking
- Free Parking
- Swimming pool
- Valet parking
- Private parking
- Outdoor pool
- Accessible parking
All 109 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Family rooms
- Garden
- BBQ facilities
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Golf course
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Car hire
- Sauna
- Dry cleaning
- Breakfast in the room
- Massage services
- Packed lunches
- Spa/wellness center
- Barber/beauty shop
- Currency exchange
- Hammam
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Special diet menus - on request
- Kid meals
- Snack bar
- Lockers
- Kid-friendly buffet
- Evening entertainment
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Steam room
- Beauty Services
- Fitness/spa locker rooms
- Yoga classes
- Manicure
- Pedicure
- Fitness classes
- Personal trainer
- Hair Salon Services
- Shuttle service
- Game drives
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Key card access
- Happy hour
Check-in & checkout
- Check-in
- 02:00 PM – 12:00 AM
- Check-out
- 10:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.4
Mixed feedback with some concerns about dated furniture and general condition.
- Service9.9
Consistently praised with mentions of friendly and helpful staff.
- Location9.4
Very good location, noted as value for money.
- Room Quality7.9
Some rooms are described as dated, with old TVs and decor.
- Amenities8.9
Good amenities, including pool and conference facilities.
- Value for Money9.4
Generally considered great value for the price paid.
- Food and Beverage9.9
Food received excellent reviews, with high praise for quality and variety.
- Overall Experience9.6
Overall experiences were overwhelmingly positive, with mentions of returning.
Guest reviews
The ambiance and the architecture very impressive and the staff was very friendly
The ambiance and the architecture very impressive and the staff was very friendly
The only downside was that there was no hot water
Big room with nice decor
Big room with nice decor
Nice Swahili architecture
Very large room and very comfortable beds. The staff is very kind and the breakfast is good. In the structure, there is both a spa where they do excellent massages and a hairdresser. The mini shop has a bit of everything at great prices. Highly recommended
Very large room and very comfortable beds. The staff is very kind and the breakfast is good. In the structure, there is both a spa where they do excellent massages and a hairdresser. The mini shop has a bit of everything at great prices. Highly recommended
-
Location
Location
Location and staff response.
Location and staff response.
AC in the room wasn't working, so had to change room. The toiletries were basic - and not good. The pillow case wasn't clean .