Hotel Portonovo Plaza Malecon

Av. Mexico # 1125

3 stars · Guest score 7.5/10

About this hotel

Luxurious Amenities Hotel Portonovo Plaza Malecon is a downtown gem in Puerto Vallarta offering an outdoor pool, terrace, gym, and business center for guests to enjoy. Comfortable Accommodations Rooms at the Portonovo Plaza Hotel boast soundproof windows, private bathrooms, WiFi, and cable TV, ensuring a cozy and relaxing stay for all visitors. Perfect Location Just a stone's throw away from the vibrant Malecon Boardwalk and a minute's walk to the beach, Hotel Portonovo offers the ideal base to explore the lively vendors, artists, and street performers of Puerto Vallarta. Ready to experience the perfect blend of luxury and convenience at Hotel Portonovo Plaza Malecon? Book your stay now!

Highlights

Nearby attractions

Located steps from the Malecon and the beach, Porto Vallarta’s downtown setting puts you at the heart of lively vendors, artists, and street performances.

Service & comfort

Guest services aim to be responsive with a focus on a comfortable stay, while rooms offer soundproofing, private baths, and WiFi to ensure relaxation.

Distinctive amenities

Enjoy the outdoor pool, terrace, gym, and business center, with options for in-room dining and modern entertainment.

Facilities

Swimming pool
Outdoor pool
Pool with view
Rooftop pool

All 33 facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Soundproof rooms
Sun loungers or beach chairs
Sun umbrellas
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Food delivered to guest room
Process in place to check health of guests
Key card access

Check-in & checkout

Check-in: 03:00 PM
Check-out: 12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness6.7
Mention of dust and issues due to remodeling affecting the overall cleanliness.
Service7.7
Mixed sentiments regarding staff responsiveness and check-in experience.
Location9.7
Multiple mentions of the great location near the malecon and central areas.
Room Quality6.7
References to maintenance issues, small rooms, and some dissatisfaction.
Amenities5.7
Pool and other amenities under renovation, resulting in limited options.
Value for Money7.2
Expectation of better services and facilities at the given price.
Food and Beverage8.7
Positive remarks about the breakfast quality.
Overall Experience7.7
Overall mixed feelings with significant issues impacting experience.