Edinburgh, GB

Cumberland Hotel

1 West Coates

3 stars · Guest score 7.4/10

About this hotel

Historic Charm and Modern Comforts The Cumberland Hotel, nestled in Edinburgh’s West End, offers a blend of historic charm and modern comforts. Set in elegant Victorian buildings, the hotel boasts original features and spacious rooms, each equipped with a TV and tea/coffee facilities. Relaxing Lounges and Outdoor Spaces Guests can unwind in the residents' lounge or enjoy a drink in the hotel's two bars or beer gardens. With attractive grounds, the hotel provides serene outdoor spaces for relaxation. Convenient Location and Easy Access Conveniently located near Princes Street and Edinburgh Airport, the hotel also offers easy access to key attractions with a bus stop just outside. Whether visiting for business or leisure, Cumberland Hotel provides a comfortable stay with its proximity to major venues and transportation links. Book your stay at Cumberland Hotel for a memorable Edinburgh experience!

Highlights

Prime Location

Situated near Princes Street and Edinburgh Airport, with a bus stop outside, offering easy access to major attractions and transportation.

Comfort & Service

Enjoy spacious rooms with modern amenities and relax in the lounges or outdoor spaces designed for guest comfort.

Unique Amenities

Unwind in the hotel's bars and beer gardens, and experience the charm of elegant Victorian architecture.

Facilities

  • Parking
  • Private parking
  • Accessible parking
All 43 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Heating
  • Family rooms
  • Garden
  • Express check-in/check-out
  • Bar
  • Fax/photocopying
  • Golf course
  • Facilities for disabled guests
  • Non-smoking throughout
  • Sun terrace
  • Private check-in/check-out
  • Daily housekeeping
  • Designated smoking area
  • Shared lounge/TV area
  • Special diet menus - on request
  • Toilet with grab rails
  • Lower bathroom sink
  • Emergency cord in bathroom
  • Outdoor furniture
  • Wine/champagne
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Key access
  • CCTV outside property
  • CCTV in common areas
  • Broadcast Live sport events

Check-in & checkout

Check-in
03:00 PM – 11:30 PM
Check-out
11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness6.6

    Several reviews mention cleanliness issues, such as dust and hair on the bathroom floor and unreliable hot water.

  • Service8.5

    The staff is consistently described as friendly and helpful.

  • Location8.6

    Conveniently located near Haymarket and bus stops for easy access to the city center and airport.

  • Room Quality7.5

    Rooms generally clean but soft mattresses may not suit everyone; some show signs of wear.

  • Amenities7.0

    Basic amenities met expectations but some items like the breakfast buffet were inadequate.

  • Value for Money7.0

    Reasonable for Edinburgh prices but overall quality reflects a low star rating.

  • Food and Beverage6.6

    Breakfast offerings were limited and often ran out, indicating a need for improvement.

  • Overall Experience7.4

    Mixed reviews reflecting both enjoyment and areas for improvement, particularly in cleanliness and amenities.

Guest reviews

costantini · 10/10

Different large accommodation- kind staff

Different large accommodation- kind staff

Rayed · 8/10

Lage der Hotels, parking

Lage der Hotels, parking

Nichts.

Robert · 10/10

Aardige mensen en keuze uit ontbijt soort zonder meerkosten continental, full scottisch, omelet. Top

Aardige mensen en keuze uit ontbijt soort zonder meerkosten continental, full scottisch, omelet. Top

Weinig op aan te merken, vond het alleen jammer dat je op een eigen terrein parkeerplaats 15,- pond per nacht moet betalen voor de auto.

Piet · 8/10

Zimmergrösse Fenster im Badezimmer

Zimmergrösse Fenster im Badezimmer

Das Bett war recht schmal und nicht sonderlich bequem. Die Reinigung klopfte schon um 9:00 Uhr ans Zimmer. Für ins Zentrum läuft mal ca. 30 Minuten. Die Beleuchtung in Zimmer ist nur von einer Bett Seite her zu steuern.

Rebecca · 6/10

Location, breakfast food and Adam.Adam greeted us on arrival and was extremely helpful and informative throughout our stay. When he worked in the breakfast room -same. This man was exceptional - always friendly,happy disposition which seemed genuine not fake. Gentlemen who served in the dining room also very efficient. Dining room , waiting room, walking areas all very clean and tidy.We enjoyed our stay.

Location, breakfast food and Adam.Adam greeted us on arrival and was extremely helpful and informative throughout our stay. When he worked in the breakfast room -same. This man was exceptional - always friendly,happy disposition which seemed genuine not fake. Gentlemen who served in the dining room also very efficient. Dining room , waiting room, walking areas all very clean and tidy.We enjoyed our stay.

The room cleaning was not up to the standard I expected. On arrival the room was clean, tidy and well presented. However, during our stay the shower/toilet area was not maintained.Towels were not replaced when requested or we were given one clean towel for four people. Toilet paper not replenished, and hand basin never cleaned.On the positive side, the bins were always emptied , beds made if required and room vacuumed.

Elizabeth · 7/10

Very loud, no hot water for the first morning, we couldn't open the windows, the bed was unconfortable

Céline · 5/10

How it looks

How it looks

N/A

Georgina · 5/10