Well Placed
Set in Gold Coast, within easy reach of the area’s main sights and transport links.
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Gold Coast, AU
Mantra Crown Towers
5-19 Palm Avenue
5 stars · Guest score 7.9/10
About this hotel
Prime Location near Surfers Paradise Beach Just a short stroll from the famous Surfers Paradise Beach, Mantra Crown Towers offers spacious self-contained apartments with private balconies. Family-Friendly Amenities Entertainment abounds with a lagoon-style pool featuring a pirate ship and water slide, perfect for young guests. Additionally, there is a 15-metre indoor heated pool and a spa pool for relaxation. Deluxe Dining and Leisure Facilities Indulge in award-winning Thai cuisine at Chiangmai Thai restaurant or pamper yourself at the Calmer Therapies day spa. The resort also boasts a sauna, fitness centre, and the convenience of fully equipped kitchens in the apartments. Experience the best of the Gold Coast at Mantra Crown Towers - book your stay now for a memorable beachside getaway!
Highlights
Comfortable Stay
A comfortable, straightforward stay with the everyday essentials taken care of.
Everyday Essentials
Practical amenities and helpful service for short trips and longer visits alike.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Indoor pool
- Kids' pool
All 31 facilities
- Non-smoking rooms
- Air conditioning
- Fitness center
- Family rooms
- Garden
- BBQ facilities
- Lift / Elevator
- Hot tub/Jacuzzi
- Children's playground
- Sauna
- Massage services
- Games room
- Non-smoking throughout
- Shuttle service (additional charge)
- Grocery deliveries
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Invoice provided
- Property cleaned by professional cleaning companies
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 10:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness4.5
Multiple reviews note serious cleanliness problems: mouldy curtains, dirty hallways, scuffed walls, dusty vents, showers with sand, grey laundry and reports calling the place 'disgustingly unclean'.
- Service8.8
Service is repeatedly described positively (staff were great, helpful restaurant staff); overall service seen as a strength despite other issues.
- Location9.3
Many mentions of excellent location: tram stop outside, close to beach, shops and attractions; views praised from apartments.
- Room Quality6.5
Rooms/apartments are spacious and offer good views, but several comments note tired furniture, scuffs, variable room conditions and maintenance issues (washing machine problems, blinds, black marks).
- Amenities7.5
Pools, outdoor spaces and spa areas are frequently praised, though some pools were too cold, the gym is dated and some communal facilities needed cleaning or updating.
- Value for Money9.1
Not explicitly discussed in reviews; however strong positives on location, pools and dining lead to a perceived good value despite cleanliness and maintenance drawbacks.
- Food and Beverage8.3
Food and on-site restaurants receive good comments (Thai restaurant and other dining/cafe praised), though some mention the restaurant furnishings are dated.
- Overall Experience9.2
Overall sentiment is generally positive: many guests enjoyed pools, location, space and dining and would return, tempered by significant cleanliness and some maintenance issues.
Guest reviews
The pool was a big hit
The pool was a big hit
The facilities
The facilities
The location, the size of the apartment, the friendly staff
The location, the size of the apartment, the friendly staff
Needed a small refurb, was looking just a bit tired
The pool is amazing, the cafe by the pool is terrific and very handy for those lazy days by the pool. The location of the property is so close to the beach, the tram stop is literally across the road which gets you to cavill avenue, Broadbeach and more!
The pool is amazing, the cafe by the pool is terrific and very handy for those lazy days by the pool. The location of the property is so close to the beach, the tram stop is literally across the road which gets you to cavill avenue, Broadbeach and more!
We stayed in a privately owned room which meant we didn't have access to the mantra's pool towels, not a big deal, but would have likes to know before I arrived. Our room needed an update.