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Hanoi, VN
Eliana Signature Hanoi Hotel
38 Lo Su, Hoan Kiem
4 stars · Guest score 9.3/10
About this hotel
Prime Location in Hanoi Centrally located in Hanoi, Eliana Signature Hanoi Hotel is just steps away from Thang Long Water Puppet Theater. Explore the vibrant city easily from our doorstep. Comfortable Accommodation Enjoy air-conditioned rooms equipped with modern amenities including a minibar, flat-screen TV, and private bathroom. Relax in style and comfort during your stay. Delicious Dining Options Start your day right with a buffet, à la carte, or Full English/Irish breakfast at our hotel. Savor delicious meals and fuel up for a day of exploration in Hanoi. To experience the best of Hanoi, book your stay at Eliana Signature Hanoi Hotel now.
Facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Heating
- Terrace
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Fax/photocopying
- Tour desk
- Ironing service
- Car hire
- Dry cleaning
- Massage services
- Packed lunches
- Spa/wellness center
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Concierge service
- Special diet menus - on request
- Allergy-free room
- Lockers
- Wine/champagne
- Airport drop off
- Airport pick up
- Spa/wellness center services
- Beauty Services
- Manicure
- Pedicure
- Shuttle service
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Walking tours
- Breakfast takeaway containers
- Bike tours
- Tour/class on local culture
- Happy hour
- Cooking class
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.3
Some reviews mentioned outdated rooms and a smell in the passage.
- Service10.0
Multiple reviews praised the staff as friendly, helpful, and outstanding.
- Location9.8
The location was frequently highlighted as unbeatable and central to attractions.
- Room Quality8.5
Rooms were generally good but some guests mentioned outdated aspects.
- Amenities9.3
Generally good facilities including a breakfast buffet and pleasant rooms.
- Value for Money9.5
Guests indicated a good value for the quality of stay provided.
- Food and Beverage9.4
The restaurant was noted for good food and breakfast options.
- Overall Experience9.6
Overall, guests felt their experience was exceptional, mainly due to the staff and location.