New York, US

Sheraton Tribeca New York Hotel

370 Canal Street

4 stars · Guest score 8/10

About this hotel

Luxurious Accommodations Experience 4-star luxury in the heart of Tribeca at Sheraton Tribeca New York Hotel. Revel in the stunning views of Midtown and the Hudson River from select rooms, each equipped with a 32-inch flat-screen TV and a work desk. Convenient Amenities Stay productive with our 24-hour gym, business center with free Wi-Fi, and computer workstations. Indulge in delectable meals at our full-service restaurant or unwind with a drink at the Lobby Lounge. Prime Location Located across from fashionable SoHo shopping and near major attractions like Greenwich Village, our hotel offers easy access to Canal Street Subway Station and the Holland Tunnel. Book now for an unforgettable stay at Sheraton Tribeca New York Hotel.

Highlights

Prime Location

Situated in Tribeca, near SoHo, Greenwich Village, and major attractions with easy subway access and proximity to the Holland Tunnel.

Guest Comfort

Enjoy 4-star luxury with stunning city views, flat-screen TVs, a 24-hour gym, and a business center for a productive stay.

Exclusive Amenities

Dine at our full-service restaurant, unwind at the Lobby Lounge, and stay connected with free Wi-Fi and computer workstations.

Facilities

  • Parking
  • Accessible parking
  • Parking garage
All 89 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Heating
  • Pets allowed
  • Lift / Elevator
  • Luggage storage
  • Express check-in/check-out
  • Cycling
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Golf course
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Dry cleaning
  • Breakfast in the room
  • Non-smoking throughout
  • Private check-in/check-out
  • Daily housekeeping
  • Shared lounge/TV area
  • Concierge service
  • Special diet menus - on request
  • Grocery deliveries
  • Wheelchair accessible
  • Allergy-free room
  • Kid meals
  • Snack bar
  • ATM/cash machine on site
  • Vending machine - drinks
  • Toilet with grab rails
  • Vending machine - snacks
  • Lower bathroom sink
  • Higher level toilet
  • Outdoor furniture
  • Wine/champagne
  • Fruits
  • Visual aids: Braille
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Thermometers for guests provided by property
  • Breakfast takeaway containers
  • Key card access
  • Mobile app for room service
  • Live music/performance
  • Themed dinner nights
  • Temporary art galleries
  • Pub crawls
  • Happy hour
  • Cooking class
  • Movie nights
  • Aerobics
  • Stand-up comedy

Check-in & checkout

Check-in
03:00 PM
Check-out
12:00 PM

What's nearby

  • National September 11 Memorial & Museum0.8 km
  • Statue of Liberty (view/boat from Battery Park)4.0 km
  • Times Square6.8 km
  • Chinatown (Manhattan)0.2 km
  • SoHo (shopping & galleries district)0.3 km
  • One World Trade Center0.8 km
  • Brooklyn Bridge1.1 km
  • John F. Kennedy International Airport (JFK)19 km
  • Canal Street (subway station)0.1 km
  • Hudson River Park0.6 km

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness6.8

    Issues raised about the dirty location and bad experiences.

  • Service8.8

    Staff described as lovely and welcoming, responded well to requests.

  • Location8.3

    Conveniently located near attractions, but concerns about street vendors.

  • Room Quality8.3

    Comfortable beds and spacious rooms with some minor issues.

  • Amenities7.8

    Amenities mentioned are good, but some small issues with maintenance.

  • Value for Money7.8

    Price considered high but generally in line with service quality.

  • Food and Beverage8.3

    Good complimentary offerings, but minor issues reported.

  • Overall Experience7.8

    Positive reviews overall, despite some concerns.

Guest reviews

The rooms were ok and clean.

The rooms were ok and clean.

The location of this hotel was a disaster. You walk outside of the hotel and stumble on a bazaar like street with rows and rows of fake bags and people selling them. I am shocked that not a single review has mentioned it here. I had to leave early and switch hotels because I did not feel safe staying there for one more night. You can’t just walk away from this within 2 seconds, the streets like this don’t end for another 2 blocks. Moreover during my stay I could not even order coffee to my hotel room cause their coffee machine was broken (?).

Boryaeva · 2/10

Very helpful stuff , very clean room

Very helpful stuff , very clean room

Nothing

Gokhan · 9/10
Stephanie · 9/10
Lukasz · 9/10
Söderdahl · 6/10
Chi · 10/10
Phil · 8/10
Hannah · 10/10