Surf 'N' Snow Backpackers Across Sky Tower

About this hotel

Historic Building Across from Sky Tower Located in the heart of Auckland CBD, Surf ‘N’ Snow Hostel offers budget accommodation in a refurbished historic building just steps away from the iconic Sky Tower. Comfortable Rooms with Free Wi-Fi Guests can expect a cozy stay with comfortable beds, bedlinen, and unlimited free Wi-Fi in all rooms, ensuring a relaxing and connected experience. Convenient Amenities and Central Location Enjoy the convenience of a semi-furnished shared kitchen and a travel desk to explore nearby attractions like the Harbour Bridge and Eden Park. With shops, restaurants, and bars just moments away, Surf ‘N’ Snow Backpackers is the perfect base for your Auckland adventure. Book now for an unforgettable stay at Surf ‘N’ Snow Hostel!

Highlights

Facilities

• WiFi available
• Free WiFi
• Non-smoking rooms
• Lift / Elevator
• Laundry
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Car hire
• Billiards
• Non-smoking throughout
• Daily housekeeping
• Shared lounge/TV area
• Board games/puzzles
• Wheelchair accessible
• Shared kitchen
• Lockers
• Vending machine - drinks
• Toilet with grab rails
• Vending machine - snacks
• Adult only
• Fitness/spa locker rooms
• Staff adhere to local safety protocols
• Laundry washed per local authority guidelines
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Key access
• Food delivered to guest room
• CCTV in common areas
• Access to health care professionals
• 24-hour security
• Security alarm
• Pub crawls

Check-in & checkout

Check-in

01:00 PM – 10:30 PM

Check-out

10:00 AM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness3.4

  Multiple mentions of dirty rooms and kitchens, with significant issues reported.

• Service7.4

  Polite and helpful staff, but service inefficiencies noted during issues.

• Location8.4

  Great central location with easy walking access.

• Room Quality3.9

  Bed bugs and issues with room condition highlighted.

• Amenities5.9

  Basics provided but issues with cleanliness in shared areas.

• Value for Money6.9

  Decent price for location, but quality expectations unmet.

• Food and Beverage5.4

  Limited kitchen supplies and complaints about shared facilities.

• Overall Experience4.9

  Mixed experiences with notable negatives impacting the stay.

Guest reviews

Good location

Good location

A bit dirty

The location is pretty much convenient.

The location is pretty much convenient.

Have a little issue with the cleanliness.

The only good thing was the friendly staff at reception. I'm sorry for him because he has to deal with this place.

The only good thing was the friendly staff at reception. I'm sorry for him because he has to deal with this place.

The condition of this hostel is deplorable. The cleanliness is really bad. We didn’t even stay in a shared dorm; we booked a private room, and it didn’t seem to have been cleaned either. There were fingernails, hair ties and hair all over the room. The blanket they gave us was dirty and covered in hair, so we had to ask for another one because it was absolutely disgusting. The pillows and mattresses are so thin they feel like a sheet of paper. And don’t even think about cooking. That kitchen looks like it hasn’t had a proper clean in years. Absolutely everything is filthy. The dining table, the kitchen bench, the cooking pots — there was old, stuck-on rice in the pots that looked like it had been there for ages. Just looking at the place kills your appetite. There is also very poor ventilation, so there is a constant smell. On top of that, the kitchen is tiny, with barely enough space for four people. The bathrooms are no better when it comes to cleanliness. And as if that wasn’t enough, the shower doesn’t have a single shelf or anywhere to put your belongings. The bathroom locks don’t work properly either; they are difficult to lock and even harder to unlock. I’ve stayed in many hostels, and honestly, this is by far the worst one I’ve ever stayed in. I would never come back and I would absolutely not recommend it to anyone.

Third time in this hostel and excellent service again. I would definitely come back for a fourth time hahaha 😄

Third time in this hostel and excellent service again. I would definitely come back for a fourth time hahaha 😄