Puerto Vallarta, MX

Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive

Diego Rivera 121

4 stars · Guest score 8.6/10

About this hotel

Luxurious Spa Services Indulge in massages, body treatments, and facials at the onsite spa, ensuring a pampering getaway. Recreational Delights Enjoy 3 outdoor pools, a tennis court, and a fitness center for endless entertainment options. Exquisite Dining and Entertainment Savor delectable cuisine at 3 restaurants, relax with drinks at multiple bars, or opt for 24-hour room service for a cozy night in. Escape to Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive for a memorable vacation that promises relaxation and enjoyment.

Facilities

  • Pool umbrellas
  • Wheelchair accessible parking
  • Parking (limited spaces)
  • Access to nearby outdoor pool
  • Free self parking
  • Pool sun loungers
  • Secured parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool
All 51 facilities
  • Elevator
  • Fitness facilities
  • Supervised childcare/activities
  • Golfing nearby
  • Snorkeling nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Television in common areas
  • Safe-deposit box at front desk
  • Multilingual staff
  • Porter/bellhop
  • Skydiving nearby
  • Full-service spa
  • Smoke-free property
  • Wedding services
  • Ecotours nearby
  • Tours/ticket assistance
  • Snack bar/deli
  • Miniature golf on site
  • Playground on site
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Free cooked-to-order breakfast
  • Ziplining nearby
  • Internet access
  • Couples/private dining
  • Proposal/romance packages available
  • Casino nearby
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible on-site restaurant
  • Lifeguard on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Free WiFi
  • 24-hour front desk
  • Terrace
  • Garden
  • Luggage storage
  • Concierge service
  • Wheelchair accessible

Check-in & checkout

Check-in
03:00 PM
Check-out
12:00 PM

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

House rules

Pets

Pets not allowed

Children and extra beds

No rollaway/extra beds available

Pets

Service animals not allowed

Parking

Parking height restrictions apply

General

Events/parties not allowed

General

Professional property host/manager

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.3

    Rooms and property were generally clean, but mildew issue noted.

  • Service9.3

    Staff were exceptional and provided fantastic service.

  • Location9.3

    Great location near everything with a beautiful beach.

  • Room Quality7.8

    Rooms were dated, with some maintenance issues.

  • Amenities8.8

    Good amenities, but some areas like beach seating could improve.

  • Value for Money8.8

    Overall a great deal considering the services and amenities offered.

  • Food and Beverage7.3

    Food lacked flavor and variety, but some meals were satisfactory.

  • Overall Experience8.8

    Enjoyable stay with excellent staff, despite some shortcomings.

Guest reviews

We had a great stay! The entire place was spotless, and the front desk staff was incredibly helpful and attentive. The food was amazing beautifully presented and delicious. The 24/7 coffee shop had the best pastries! My son loved the kids club and pool. Hector, Ricardo, and Gabriel were absolutely amazing thank you for making our stay even better!

We had a great stay! The entire place was spotless, and the front desk staff was incredibly helpful and attentive. The food was amazing beautifully presented and delicious. The 24/7 coffee shop had the best pastries! My son loved the kids club and pool. Hector, Ricardo, and Gabriel were absolutely amazing thank you for making our stay even better!

Norma · 10/10

Room view was great and staff was amazing. Food was decent for an all inclusive Only complaint was the beds and pillows are very uncomfortable Overall we would return here as it was very welcoming and quiet and we we were well taken care of

Room view was great and staff was amazing. Food was decent for an all inclusive Only complaint was the beds and pillows are very uncomfortable Overall we would return here as it was very welcoming and quiet and we we were well taken care of

Jessica · 8/10

My stay at Sunset Beach was absolutely wonderful! I had a supreme deluxe double room on the 14th floor with the most beautiful view. And it was in their new tower which I loved. I had the all-inclusive package and the service was phenomenal. I even got a sparkling champagne with my room and stocked mini bar. It was rare that I had to ask for anything because the staff was on it! Special shoutout to Ruben who helped me with a birthday surprise for one of my friends. I was really grateful for him. Miguel was great too. And there was a server who worked in both restaurants during the day and night as well as with room service who was wonderful too. It was a nice clean space where I felt super safe. And it was really close to downtown. I would definitely recommend this resort!

My stay at Sunset Beach was absolutely wonderful! I had a supreme deluxe double room on the 14th floor with the most beautiful view. And it was in their new tower which I loved. I had the all-inclusive package and the service was phenomenal. I even got a sparkling champagne with my room and stocked mini bar. It was rare that I had to ask for anything because the staff was on it! Special shoutout to Ruben who helped me with a birthday surprise for one of my friends. I was really grateful for him. Miguel was great too. And there was a server who worked in both restaurants during the day and night as well as with room service who was wonderful too. It was a nice clean space where I felt super safe. And it was really close to downtown. I would definitely recommend this resort!

Allyson · 10/10

I recently stayed at Sunset Plaza in Puerto Vallarta and had a fantastic experience. Upon arrival, I was surprised with a free room upgrade that included a private tub on the balcony - perfect for relaxing while taking in the stunning ocean view. The room itself was new, clean, and very quiet, which made for a comfortable and peaceful stay. The food throughout the resort was excellent, with plenty of variety and great flavors, although the coffee didn’t quite hit the mark. That said, the staff more than made up for it with their warm and friendly service. Overall, a great stay in a beautiful setting.

I recently stayed at Sunset Plaza in Puerto Vallarta and had a fantastic experience. Upon arrival, I was surprised with a free room upgrade that included a private tub on the balcony - perfect for relaxing while taking in the stunning ocean view. The room itself was new, clean, and very quiet, which made for a comfortable and peaceful stay. The food throughout the resort was excellent, with plenty of variety and great flavors, although the coffee didn’t quite hit the mark. That said, the staff more than made up for it with their warm and friendly service. Overall, a great stay in a beautiful setting.

Pia Isabell · 8/10

From the beginning to the end, this resort made us feel welcome. Clean room, amazing ocean view. Lorenzo, our butler was amazing from his customer service to informing of us different things to do and how to get to places etc. We will definitely be coming back to this resort when we go back to Puerto Vallarta!

From the beginning to the end, this resort made us feel welcome. Clean room, amazing ocean view. Lorenzo, our butler was amazing from his customer service to informing of us different things to do and how to get to places etc. We will definitely be coming back to this resort when we go back to Puerto Vallarta!

Akane Jessica · 10/10

We had an ocean view room with a great balcony. The staff were very attentive and the food was good. I would stay again.

We had an ocean view room with a great balcony. The staff were very attentive and the food was good. I would stay again.

Lauree · 10/10

The property itself is average to any other all-inclusive resort we've stayed. Our room was definitely dated and needed some repairs but nothing critical that we needed addressed while there. Bedroom a/c fan didn't work, so it did get a little warm in the room during the day, but the a/c in the main living area was good and kept the place cool enough with the ceiling fans running on low. The safe didn't work electronically, so we had to use the key, the living room tv didn't have a remote but we never needed it on so didn't ask for one. Being rainy season, with one torrential downpour, there was some water leaking through the a/c area of the celling and it appeared has been an issue for a while as there was mildew on the ceiling around the leaky area. Food was average. While it's a small resort and in off-season there is no buffet, ordering breakfast was fairly quick and definitely fresh, so that was good. Only had one dinner at the resort and it was underwhelming. Went offsite for all other evening meals. The common areas are all in good shape and provided a good experience for us. The staff is what made the difference for us. They were all fantastic. I don't have all the names, but Jose at the lobby bar, Jerry and others at the pool were fantastic and ensured we always had everything/anything we needed. The activities guys even came around to switch out towels during the day if needed. That never happens. Huge kudos to all the staff!!

The property itself is average to any other all-inclusive resort we've stayed. Our room was definitely dated and needed some repairs but nothing critical that we needed addressed while there. Bedroom a/c fan didn't work, so it did get a little warm in the room during the day, but the a/c in the main living area was good and kept the place cool enough with the ceiling fans running on low. The safe didn't work electronically, so we had to use the key, the living room tv didn't have a remote but we never needed it on so didn't ask for one. Being rainy season, with one torrential downpour, there was some water leaking through the a/c area of the celling and it appeared has been an issue for a while as there was mildew on the ceiling around the leaky area. Food was average. While it's a small resort and in off-season there is no buffet, ordering breakfast was fairly quick and definitely fresh, so that was good. Only had one dinner at the resort and it was underwhelming. Went offsite for all other evening meals. The common areas are all in good shape and provided a good experience for us. The staff is what made the difference for us. They were all fantastic. I don't have all the names, but Jose at the lobby bar, Jerry and others at the pool were fantastic and ensured we always had everything/anything we needed. The activities guys even came around to switch out towels during the day if needed. That never happens. Huge kudos to all the staff!!

Kirt · 8/10

No Lounge chairs and umbrellas / palapas on the beach

No Lounge chairs and umbrellas / palapas on the beach

John · 8/10