Cartagena, CO

Hotel Puertas De Cartagena

Centro Calle Sargento Mayor Calle 38 6-5

3 stars · Guest score 8/10

About this hotel

Explore the City with Ease Centrally located in Cartagena, Hotel Puertas De Cartagena offers convenience being a short walk from major attractions like Walls of Cartagena and Clock Tower. Embrace the culture with nearby landmarks including Santo Toribio Church and Plaza Santo Domingo. Luxurious Amenities at Your Fingertips Indulge in a complimentary cooked-to-order breakfast and unwind at the evening reception. Enjoy modern conveniences such as wireless internet, room service, and a helpful multilingual staff. Take advantage of the cruise ship terminal shuttle for a seamless travel experience. Comfortable Accommodations Relax in one of the 12 air-conditioned rooms with minibars and cable TV. Refresh in well-equipped bathrooms with showers and provided toiletries. Appreciate the homely touches like daily housekeeping and in-room safes. Don't miss out on your chance to experience Cartagena in style. Book your stay at Hotel Puertas De Cartagena now!

Highlights

Prime Location

Situated in the heart of Cartagena, enjoy easy access to major attractions like Walls of Cartagena and Plaza Santo Domingo.

Guest-Centered Service

Experience personalized service with a multilingual staff, daily housekeeping, and helpful amenities for a comfortable stay.

Convenient Amenities

Start your day with a complimentary cooked-to-order breakfast and unwind at the evening reception.

Facilities

  • Free breakfast
  • Multilingual staff
  • Free newspapers in lobby
  • Smoke-free property
  • Tours/ticket assistance
  • Free reception
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free cooked-to-order breakfast
  • No elevator (single level property)
  • Free WiFi
  • 24-hour front desk
  • Garden
  • Luggage storage
  • Wheelchair accessible

Check-in & checkout

Check-in
03:00 PM – 12:00 AM
Check-out
01:00 PM

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

House rules

Pets

Pets not allowed

Sustainability Certifications

Property confirms they are implementing guest safety measures

Pets

Service animals not allowed

Check-in & Check-out

Contactless check-out is available

General

Guests are provided with free hand sanitizer

General

Staff temperature checks are conducted regularly

Accessibility

No elevators

General

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

General

Staff wears personal protective equipment

General

Temperature checks are available to guests

General

Property is cleaned with disinfectant

General

Social distancing measures are in place

Rooms & rates

Choose dates from search to see available rooms.

Guest reviews

Great Location right in the middle of town. Staff was very helpful and supportive

Great Location right in the middle of town. Staff was very helpful and supportive

Eric · 10/10

Well located.. No hot water and lack of storage. Lady at reception demanded 20,000 COP for a broken cup. The taxi from the airport costs 15,000 COP. Given the lack of integrity of staff, I suggest you look elsewhere.

Well located.. No hot water and lack of storage. Lady at reception demanded 20,000 COP for a broken cup. The taxi from the airport costs 15,000 COP. Given the lack of integrity of staff, I suggest you look elsewhere.

Stephen · 4/10

Overall this colonial in the centre of historic Cartagena does the job. The breakfast is great and there is 24hr reception. The hotel could do with a deep clean and better lighting in the rooms. Room size was typical for hotels from this era. For the price in the center it is a solid option.

Overall this colonial in the centre of historic Cartagena does the job. The breakfast is great and there is 24hr reception. The hotel could do with a deep clean and better lighting in the rooms. Room size was typical for hotels from this era. For the price in the center it is a solid option.

shelley · 8/10

Very clean, comfortable bed, Great location, the breakfast was good

Very clean, comfortable bed, Great location, the breakfast was good

Verified traveler · 8/10

Loved our stay here. We were moved to their second location but it worked out fine. The breakfast was delicious and everyone was accommodating and helpful.

Loved our stay here. We were moved to their second location but it worked out fine. The breakfast was delicious and everyone was accommodating and helpful.

Verified traveler · 10/10

Room with no window, had to have the lights on during the day, small bathroom, no closet, old furniture,

Room with no window, had to have the lights on during the day, small bathroom, no closet, old furniture,

Verified traveler · 4/10

Everything was fine. Nice staff good location..........

Everything was fine. Nice staff good location..........

Verified traveler · 8/10

This property has a good location in the walled city, though the property itself is a bit disappointing. The rooms are really small and difficult to navigate the room if more than a couple of days. I traveled as a Solo and found difficult time with room, and can imagine two persons would be a relationship test. Staff are very nice and cleanliness is OK

This property has a good location in the walled city, though the property itself is a bit disappointing. The rooms are really small and difficult to navigate the room if more than a couple of days. I traveled as a Solo and found difficult time with room, and can imagine two persons would be a relationship test. Staff are very nice and cleanliness is OK

Verified traveler · 8/10