Nearby Attractions & Vibe
Excellent location in Querétaro’s commercial zone puts you close to key attractions and shopping, with easy access to downtown and industrial parks.
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Queretaro, MX
Fato Hotel
2107 Lateral Autopista
4 stars · Guest score 9/10
About this hotel
Contemporary Design and Convenient Location The Fato Hotel, just a short drive from downtown Queretaro, boasts a contemporary design and a prime location in the city's commercial and financial zone. Ideal for both business and leisure travelers, it offers easy access to key attractions and industrial parks. Comfortable Rooms and Amenities Guests can relax in air-conditioned rooms equipped with modern amenities like free Wi-Fi, cable TV, a coffee maker, and a work desk. Room service is also available for added convenience. Delicious Breakfast and On-Site Facilities Start your day with a delicious American breakfast before taking advantage of the hotel's gym, business center, and concierge service. Whether you're exploring the Queretaro Aqueduct or visiting nearby shops and restaurants, Fato Hotel ensures a comfortable stay. Ready to experience the best of Queretaro? Book your stay at Fato Hotel now!
Highlights
Service & Comfort
Guest-tested staff responsiveness and modern, spacious rooms contribute to a comfortable stay with reliable service.
Distinctive Amenities & Dining
Enjoy contemporary design, on-site facilities, and breakfast options to start your day, with room service and Wi-Fi throughout.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Accessible parking
All 75 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Room service
- Business center
- Heating
- Terrace
- Family rooms
- Garden
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Dry cleaning
- Packed lunches
- Games room
- Non-smoking throughout
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Shared lounge/TV area
- Concierge service
- Vending machine - drinks
- Vending machine - snacks
- Public Bath
- Outdoor furniture
- Sun loungers or beach chairs
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
Check-in & checkout
- Check-in
- 03:00 PM – 10:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness9.0
Many guests explicitly praised cleanliness and spaciousness of rooms; a few noted spiderwebs at the pool corners and occasional humidity/odour near a canal.
- Service8.2
Mixed reports: several mentions of efficient, amable and responsive staff (restaurant praise for Isabel, helpful front desk), but also serious negative incidents (accusation and fine for alleged smoking, poor response to lost item, lack of follow-through on pool complaint) and some staff with low engagement.
- Location9.6
Consistently highlighted as excellent and a strong positive across many reviews.
- Room Quality8.5
Rooms described as modern and comfortable by many, but recurring issues: very firm beds, occasional lack of ventilation, humidity smell in some rooms, slippery shower floors, and some older bathroom fixtures.
- Amenities8.3
Amenities are decent (parking, restaurant connected), but multiple complaints about the pool (very cold, small, cleanliness corners) and a washer-dryer that didn’t dry or lacked instructions.
- Value for Money9.8
Several guests explicitly noted good value or ‘relación calidad precio bien’; given overall positive location and cleanliness impressions, perceived value is high.
- Food and Beverage8.6
Mixed feedback: some guests enjoyed the food and praised restaurant service, while others reported poor breakfast presentation, lukewarm coffee and disappointing restaurant dishes (e.g., microwave-prepared sampler).
- Overall Experience10.0
Overall sentiment skews positive with many recommending or returning guests; positives in location, cleanliness and attentive staff balance the notable service/amenity negatives for some visitors.