Santiago, CL

MR Express (ex Hotel Neruda Express)

Vecinal 40

Independent hotel · Guest score 8.6/10

About this hotel

Modern Accommodation in Santiago's El Golf Area Located in Santiago's El Golf area, MR Express (ex Hotel Neruda Express) offers comfortable 3-star accommodation with essential amenities. The rooms feature a modern décor with air conditioning, heating, a safety deposit box, and a telephone line. Guests can enjoy cable TV, a minibar, Wi-Fi, and breakfast - all complimentary. Convenient Facilities for a Relaxing Stay The hotel provides convenient facilities such as laundry service, a computer room with internet access, and a 24-hour front desk for any assistance needed. Explore Nearby Attractions Conveniently situated just 1 block from Apoquindo Avenue and 3 blocks from El Golf Subway, guests can easily explore the vibrant surroundings. Don't miss the opportunity to visit Los Leones Golf Club, located only 7 blocks away. Book your stay at MR Express for a delightful experience in Santiago!

Highlights

Nearby Attractions & Vibe

Explore Santiago from MR Express, just 1 block from Apoquindo Avenue and 3 blocks from El Golf Subway, with Los Leones Golf Club 7 blocks away for easy leisure.

Service & Comfort

Friendly, attentive staff and clean, comfortable rooms create a welcoming stay, with 24-hour front desk and helpful pre-arrival communications.

Amenities & Dining

Complimentary breakfast, minibar, Wi-Fi, and in-room essentials like air conditioning and safety box add convenience to your stay.

Facilities

  • Parking
  • Free Parking
  • Private parking
  • Parking garage
All 49 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Room service
  • Business center
  • Heating
  • Family rooms
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Safety deposit box
  • Fax/photocopying
  • Tour desk
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Breakfast in the room
  • Non-smoking throughout
  • Daily housekeeping
  • Concierge service
  • Wheelchair accessible
  • Toilet with grab rails
  • Lower bathroom sink
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Key card access

Check-in & checkout

Check-in
03:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness9.0

    Multiple reviews call the hotel 'limpeza impecável' and highlight comfortable, clean rooms — overall very positive cleanliness impressions.

  • Service8.9

    Staff repeatedly described as amable, atenciosos and prestativos; good assistance via chat pre-arrival, though occasional slow check-out was mentioned.

  • Location9.4

    Consistently praised as 'excelente' and very well located near metro, Costanera Center, MUT and other attractions — a clear strong point.

  • Room Quality8.2

    Rooms described as comfortable and in some cases spacious, but some guests noted old furnishings, an outdated wardrobe, and mixed issues with showers/bed placement and AC positioning.

  • Amenities7.6

    Notable negatives: frequent reports of one broken/old elevator (causing queues) and noisy/older air-conditioning; limited variation in some hotel facilities noted.

  • Value for Money8.4

    Many guests highlight good custo-benefício and affordable feel, though at least one review felt the nightly rate was high relative to the condition.

  • Food and Beverage8.3

    Breakfast generally receives positive remarks (good, tasty, and useful early 'sacolinha'), but some found it simple and repetitive over long stays.

  • Overall Experience9.0

    Overall very positive: guests recommend the hotel, praising location, service and cleanliness; main negatives (elevators/AC) affected convenience but did not dominate overall sentiment.