Scenic Vistula Views
Enjoy stunning vistas of the Vistula River from the hotel’s on-site restaurant, perfect for relaxing with international cuisine and a drink.
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Kraków, PL
Galaxy Hotel
ul. Gesia 22a
4 stars · Guest score 8.8/10
About this hotel
Luxurious Spa Centre Indulge in relaxation at the Galaxy Hotel's spa center, included with your stay. Unwind in the hot tub, saunas, and swimming pool. Treat yourself to rejuvenating beauty and relaxation treatments. Modern Comforts Experience modern luxury in every room at Galaxy Hotel. Enjoy amenities like an LCD TV, tea/coffee facilities, and a spacious work desk. Stay comfortable with air conditioning and a well-appointed bathroom with a hairdryer. Scenic Views and Dining Admire stunning views of the Vistula River from the on-site restaurant while savoring international cuisine. With two bars to choose from, including one in the lobby, you can relax and enjoy a drink with a view. Book your stay at Galaxy Hotel now to experience a perfect blend of luxury, comfort, and convenience.
Highlights
Guest Comfort & Service
Experience modern luxury with amenities like LCD TVs, tea/coffee facilities, air conditioning, and a spacious work desk for your convenience.
Luxurious Spa & Dining
Indulge in the spa center with hot tubs, saunas, and beauty treatments, complemented by a restaurant offering scenic river views and two bars.
Facilities
- Parking
- Swimming pool
- Private parking
- Accessible parking
- Indoor pool
- Pet bowls
- Pet basket
All 90 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Family rooms
- Garden
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Sauna
- Dry cleaning
- Breakfast in the room
- Massage services
- Packed lunches
- Spa/wellness center
- Babysitting/child services
- Hammam
- Private check-in/check-out
- Designated smoking area
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Board games/puzzles
- Shuttle service (additional charge)
- Concierge service
- Special diet menus - on request
- Allergy-free room
- Kid meals
- Snack bar
- Electric vehicle charging station
- Vending machine - drinks
- Indoor play area
- Vending machine - snacks
- Kids' club
- Outdoor furniture
- Wine/champagne
- Airport drop off
- Airport pick up
- Fruits
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
- Key card access
- Temporary art galleries
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.2
Some negative comments related to old cigarette smell and unpleasant odors from the bathroom.
- Service9.2
Mixed feedback; while some reviews noted good service, there were complaints about staff responsiveness.
- Location9.2
Multiple reviews praised the location as convenient and close to attractions.
- Room Quality8.7
Generally good comments on room comfort, despite issues like old smells.
- Amenities8.7
The pool and breakfast were highlighted positively, although some amenities like the spa had limitations.
- Value for Money8.6
Reviews suggest reasonable value for the price, despite some areas for improvement.
- Food and Beverage9.2
Breakfasts were described as amazing and varied.
- Overall Experience8.7
Overall positive sentiment with various highlights but some areas needing improvement.
Guest reviews
Clean and comfortable, staff very helpful, bar area very relaxing
Clean and comfortable, staff very helpful, bar area very relaxing
Cleanliness, breakfast, location. We had bicycles.
Cleanliness, breakfast, location. We had bicycles.
The breakfast was very good and the place safe and clean.
The breakfast was very good and the place safe and clean.
The breakfast was very poor. The sweet part was almost non-existent
The breakfast was very poor. The sweet part was almost non-existent
I didn't like anything. I had booked a business Queen room, paid for it, but it looked like a very simple standard (and maybe less). I don't know who assigns stars to hotel facilities but this hotel cannot be a 4-star. The carpet was old and smelled of old and dust, the towels, even when placed on the floor, were not changed. All the smells came from the bathroom with the ventilator. The walls of the room were stained in several places. Poor breakfast... A real disappointment.
Cleanliness and kindness and availability of all the staff
Cleanliness and kindness and availability of all the staff
Nothing to say
Everything ok, very friendly staff, very comfortable bed
Everything ok, very friendly staff, very comfortable bed
Nothing