Wailoaloa Beach Resort Fiji

About this hotel

Outdoor Pool and Fitness Center Indulge in a refreshing swim or energize yourself at the fitness center. Dining at Black Pearl Restaurant Savor delicious local and international cuisine at the poolside Black Pearl Restaurant while enjoying a garden view. Comfortable Guestrooms with Kitchen Facilities Relax in one of the individually furnished guestrooms with kitchen facilities and premium bedding for a cozy stay. To enhance your vacation experience, book your stay at Wailoaloa Beach Resort Fiji today!

Highlights

Facilities

• Wheelchair accessible parking
• Free self parking
• Pool sun loungers
• Wheelchair-accessible van parking

Check-in & checkout

Check-in

01:30 PM – 11:00 PM

Check-out

10:00 AM

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

House rules

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness3.8

  Multiple reviews indicate the property was extremely dirty and poorly maintained.

• Service9.3

  Staff were generally friendly and helpful despite the situation.

• Location7.8

  No specific mention, but location could have been a factor in accessibility concerns.

• Room Quality3.8

  Numerous complaints about dirty rooms and broken amenities.

• Amenities5.8

  Lack of essential amenities and poor condition of facilities highlighted.

• Value for Money4.8

  Guests felt they did not receive good value for the high price paid.

• Food and Beverage5.8

  Limited breakfast options and complaints about quality, though some praise for home-cooked meals.

• Overall Experience5.3

  Overall dissatisfaction with the stay experience, highlighting serious issues.

Guest reviews

Desayuno bueno Molde alrededor del lavabo en la habitación Ventilador oxidado Nevera vieja No lo recomendaría

Desayuno bueno Molde alrededor del lavabo en la habitación Ventilador oxidado Nevera vieja No lo recomendaría

Strongly dont recommend this place. On our first night they could not give us our room (told us they would refund they didnt) and gave us a filthy Family Room that smelled horrible. We came back the next day and got a room. This place is as low budget and as filthy as you can get.

Strongly dont recommend this place. On our first night they could not give us our room (told us they would refund they didnt) and gave us a filthy Family Room that smelled horrible. We came back the next day and got a room. This place is as low budget and as filthy as you can get.

The room which was booked for a family of 4 was tiny, literally with a space for beds ONLY!! Even to drink water you had to go in the bathroom. Was told to use shared kitchen somewhere in the property. Upgraded by paying $150 more for my 2 days stay resulting in broken appliances and tv not working!! Breakfast was given at after 9.30am next morning which was not buffet. The property is advertised very wrongly on the site.

The room which was booked for a family of 4 was tiny, literally with a space for beds ONLY!! Even to drink water you had to go in the bathroom. Was told to use shared kitchen somewhere in the property. Upgraded by paying $150 more for my 2 days stay resulting in broken appliances and tv not working!! Breakfast was given at after 9.30am next morning which was not buffet. The property is advertised very wrongly on the site.

First, they tell you to call the property 24 hours prior to arriving to arrange for a transfer from the airport to the hotel. I called over and over, about a dozen times within the 24 hours. They never answered the phone. We had to pay for a taxi. We were hungry, but they had nothing to sell us to eat-nothing at all-but that was fine. Then with 2 heavy suitcases, they gave us a room in the back of the property, up a very old wooden staircase to the second floor. We noticed the clothes lines first that were strung up across from the broken screen door that would not close, that led to our room. The room was old-that was fine. There were 3 twin beds for the 2 of us-also fine. The bathroom was gross. There was no toilet paper and the bar of soap that was on the sink had been previously used. I had to walk back to the front desk and ask for soap and toilet paper. The sink was dirty and mold was collecting by the faucet. The shower was nasty. I heard laughing (partying) from the neighbors somewhere nearby through the night and into the early hours of the morning. Fortunately, we left very early the next day skipping our showers.

First, they tell you to call the property 24 hours prior to arriving to arrange for a transfer from the airport to the hotel. I called over and over, about a dozen times within the 24 hours. They never answered the phone. We had to pay for a taxi. We were hungry, but they had nothing to sell us to eat-nothing at all-but that was fine. Then with 2 heavy suitcases, they gave us a room in the back of the property, up a very old wooden staircase to the second floor. We noticed the clothes lines first that were strung up across from the broken screen door that would not close, that led to our room. The room was old-that was fine. There were 3 twin beds for the 2 of us-also fine. The bathroom was gross. There was no toilet paper and the bar of soap that was on the sink had been previously used. I had to walk back to the front desk and ask for soap and toilet paper. The sink was dirty and mold was collecting by the faucet. The shower was nasty. I heard laughing (partying) from the neighbors somewhere nearby through the night and into the early hours of the morning. Fortunately, we left very early the next day skipping our showers.

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Necesitábamos un lugar tranquilo para descansar después de un tiempo ocupado y dos visitas al hospital. Estamos agradecidos por nuestro tiempo contigo.

Necesitábamos un lugar tranquilo para descansar después de un tiempo ocupado y dos visitas al hospital. Estamos agradecidos por nuestro tiempo contigo.

The staff were very pleasant however the property was extremely dirty, old and run down. the walls had dirt marks all over them. The outside porch area at the back had muddy footprints all over it from our arrival to when we checked out. The condition was poor that we wanted to relocate to a new accommodation, but unfortunately nothing was available due to a concert happening during our stay which must have resulted in accommodations being fully booked.

The staff were very pleasant however the property was extremely dirty, old and run down. the walls had dirt marks all over them. The outside porch area at the back had muddy footprints all over it from our arrival to when we checked out. The condition was poor that we wanted to relocate to a new accommodation, but unfortunately nothing was available due to a concert happening during our stay which must have resulted in accommodations being fully booked.

I will never ever stay at this place ever again.

I will never ever stay at this place ever again.