Nearby Attractions and Vibe
Situated in Jakarta’s Mangga Dua area, easy access to the Mangga Dua markets and city conveniences enhances your stay.
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Jakarta, ID
Best Western Mangga Dua Hotel & Residence
Jl Mangga Dua Abad No 111
4 stars · Guest score 8.8/10
About this hotel
Outdoor Pool and Free Shuttle Service Best Western Mangga Dua Hotel and Residence offers an inviting outdoor pool for relaxation and a convenient free shuttle service to popular shopping areas, ensuring a stress-free stay. Comfortable Rooms and Dining Options The air-conditioned rooms, decorated in natural colors with parquet flooring, provide a cozy retreat. Indulge in international cuisine at Batavia Coffee Shop or unwind with light meals at the Bar-Lounge. Room service is also available for your convenience. Convenient Amenities and Services Enjoy free Wi-Fi at the lobby, 24-hour reception assistance including baby-sitting services and car hire. Additionally, arrange for an airport shuttle service for a hassle-free transit experience. Book your stay at Best Western Mangga Dua Hotel and Residence for a memorable and convenient experience!
Highlights
Warm Service and Comfort
Friendly, attentive staff complement spacious rooms and a calm retreat after a day exploring the city.
Amenities and Dining
Outdoor pool, gym access, and Batavia Coffee Shop offer relaxing spaces and varied dining options.
Facilities
- Parking
- Swimming pool
- Private parking
- Outdoor pool
- Rooftop pool
All 66 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Meeting/banquet facilities
- Dry cleaning
- Spa/wellness center
- Daily housekeeping
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Wheelchair accessible
- ATM/cash machine on site
- Outdoor furniture
- Airport drop off
- Airport pick up
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Key card access
- Themed dinner nights
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness5.5
Multiple reviews report stained bed sheets and towels, dust, ants, poor room cleaning, bad odors and overall 'very dirty' comments; significant cleanliness problems noted.
- Service9.4
Service is frequently praised as very friendly and helpful (reception and doormen praised), though a few guests report slow or unhelpful front-desk staff and specific poor experiences.
- Location9.2
Several guests note convenient location near the main mall and a local market; one comment mentions the surrounding area as a downside, but location is generally considered good.
- Room Quality9.0
Rooms are often described as spacious with large comfortable beds, though some guests report worn decor, water damage, leaks and that rooms need refurbishment.
- Amenities9.3
Large pool and good gym are repeatedly praised and considered standout features, although there are occasional issues (towel delays, key-card/lift access problems) affecting use.
- Value for Money9.6
Multiple guests explicitly state the hotel offers reasonable pricing and good value for what they paid.
- Food and Beverage8.9
Breakfast receives mixed feedback: some praise variety and quality, but several guests complain about limited rotation, undercooked items, poor coffee and insufficient variety.
- Overall Experience9.5
Overall impressions balance very friendly staff, strong amenities and good value against notable cleanliness and some service inconsistencies; overall sentiment leans positive despite clear areas for improvement.
Guest reviews
Personeel zeer attent. Mooi zwembad. Goede prijs/kwaliteit verhouding. Prima ontbijt.
Personeel zeer attent. Mooi zwembad. Goede prijs/kwaliteit verhouding. Prima ontbijt.
Niet van toepassing
I really like the breakfast and room, the location is excellent for me, because I used to have morning walk, it really help me get to the Museum it was really a good place for me to explore.
I really like the breakfast and room, the location is excellent for me, because I used to have morning walk, it really help me get to the Museum it was really a good place for me to explore.
I don't have anything
I had a wonderful stay at this hotel! The room was clean, comfortable, and well-maintained. The staff were friendly, welcoming, and always ready to assist. The service was excellent, and the overall atmosphere made my stay relaxing and enjoyable.
I had a wonderful stay at this hotel! The room was clean, comfortable, and well-maintained. The staff were friendly, welcoming, and always ready to assist. The service was excellent, and the overall atmosphere made my stay relaxing and enjoyable.
Location wise is quite far
الموقع والخدمات
الموقع والخدمات
مستوى نظافة الغرف غير جيد
Clean
Clean
Mosquitoes