Cartagena, CO

Hotel Casa Castel

Calle 25a No. 21a - 72

3 stars · Guest score 8/10

About this hotel

Recreational Amenities and Services - Unwind and rejuvenate in our outdoor pool and spa tub. Enjoy complimentary wireless internet and personalized concierge services. Dining and Room Comforts - Indulge in delicious meals at casa castel by hmc, or order from our convenient room service. Wake up to full breakfasts available daily. Relax in our well-equipped guestrooms with modern amenities including flat-screen TVs and free Wi-Fi. Convenience and Location - Benefit from services like complimentary newspapers, dry cleaning, and a 24-hour front desk. With a prime location in Manga, explore nearby attractions like Santa Cruz Marina and Cartagena de Indias Convention Center. Ready to experience comfort and convenience in Cartagena? Book your stay at Hotel Castel Cartagena by HMC today!

Highlights

Prime Location in Manga

Explore nearby attractions like Santa Cruz Marina and Cartagena de Indias Convention Center from our well-situated hotel.

Exceptional Guest Service

Enjoy personalized concierge services, 24-hour front desk support, and complimentary Wi-Fi for a comfortable stay.

Dining & Wellness Amenities

Savor delicious meals at Casa Castel by HMC, unwind in the outdoor pool and spa, and relax in modern, well-equipped guestrooms.

Facilities

  • Parking (limited spaces)
  • Free self parking
  • 24-hour pool access
All 19 facilities
  • Free breakfast
  • Tours/ticket assistance
  • Rooftop terrace
  • Free cooked-to-order breakfast
  • Shared microwave
  • Shared refrigerator
  • Accessible shuttle
  • No accessible shuttle
  • Free WiFi
  • 24-hour front desk
  • Terrace
  • Garden
  • Luggage storage
  • Designated smoking area
  • Concierge service
  • Wheelchair accessible

Check-in & checkout

Check-in
03:00 PM – 12:00 AM
Check-out
12:00 PM

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

House rules

Pets

Pets not allowed

Check-in & Check-out

Contactless check-out is available

Guest type

Essential workers only - NO

Accessibility

No elevators

General

Professional property host/manager

Check-in & Check-out

Contactless check-in is available

Children and extra beds

No cribs (infant beds) available

Rooms & rates

Choose dates from search to see available rooms.

Guest reviews

I love the service, the room was nice and clean. Wife not so good. But is ok.

I love the service, the room was nice and clean. Wife not so good. But is ok.

Arlyn · 10/10

They never opened the door, we stayed until midnight, it was a very sad experience, we were very excited to visit Cartagena but they left us on the street and charged 40 dollars to my card, I hope this doesn't happen to anyone else.

They never opened the door, we stayed until midnight, it was a very sad experience, we were very excited to visit Cartagena but they left us on the street and charged 40 dollars to my card, I hope this doesn't happen to anyone else.

Raiza · 2/10

Super clean hotel with very nice employees, well situated in the safer Manga area

Super clean hotel with very nice employees, well situated in the safer Manga area

Jean · 10/10

I had a room with a leaking shower and vanity. They were also renovating the plumbing while I was there, so I had a lot of interruptions. My score would have been higher because I loved the castle design. Check-in was slow. Breakfast was good. TV had plenty of channels. The pool was divine. In a quieter location, so it suited me. Bed was adequate. Restaurants close by.

I had a room with a leaking shower and vanity. They were also renovating the plumbing while I was there, so I had a lot of interruptions. My score would have been higher because I loved the castle design. Check-in was slow. Breakfast was good. TV had plenty of channels. The pool was divine. In a quieter location, so it suited me. Bed was adequate. Restaurants close by.

Verified traveler · 10/10

I like their homemade breakfast and big room and big bed

I like their homemade breakfast and big room and big bed

raymond · 8/10

Friendly and helpful staff, good restaurant recommendations, and delicious homemade breakfast

Friendly and helpful staff, good restaurant recommendations, and delicious homemade breakfast

David · 8/10

Had issues with booking this property and then they sent me in circles trying to cancel it and get my money back. Long story short, didn’t get my money back. They did communicate with me in a somewhat timely fashion though. Didn’t stay here though, so I can’t comment on anything related to that.

Had issues with booking this property and then they sent me in circles trying to cancel it and get my money back. Long story short, didn’t get my money back. They did communicate with me in a somewhat timely fashion though. Didn’t stay here though, so I can’t comment on anything related to that.

Verified traveler · 4/10

I was only staying for one night. When I arrived at the hotel I was told that there was a problem with the AC in my room and there were no more rooms so they sent me to another hotel that they paid for. I wish I could have stayed at this hotel because it seemed very nice and the surrounding area looked pretty interesting as well.

I was only staying for one night. When I arrived at the hotel I was told that there was a problem with the AC in my room and there were no more rooms so they sent me to another hotel that they paid for. I wish I could have stayed at this hotel because it seemed very nice and the surrounding area looked pretty interesting as well.

NG · 6/10