Queretaro, MX

DoubleTree by Hilton Queretaro

Luis M. Vega y Monroy 410

4 stars · Guest score 8.8/10

About this hotel

Luxurious Accommodation with Modern Amenities Experience comfort and convenience at DoubleTree Queretaro by Hilton, offering free Wi-Fi and stylish rooms with flat-screen TVs. Relax by the indoor swimming pool, stay active at the gym, and savor delicious meals at the Oak Restaurant. Exceptional Dining Options Indulge in a culinary journey with a variety of Mexican and international dishes at the on-site restaurant. Unwind with a refreshing drink at the hotel bar, adding a touch of relaxation to your stay. Prime Location for Exploring Conveniently located just 1 km from Santiago de Querétaro's center, our hotel provides easy access to the UNESCO World Heritage Site of the historic center. Don't miss the chance to explore nearby attractions like La Corregidora Stadium and Querétaro Exhibition Centre. Book now for an unforgettable stay at DoubleTree Queretaro by Hilton!

Highlights

Location and Surroundings

Just 1 km from Querétaro’s historic center, with easy access to La Corregidora Stadium and Querétaro Exhibition Centre.

Service and Comfort

Guest notes praise friendly, responsive staff that enhance your stay and ensure a smooth experience.

Amenities and Dining

Indulge in on-site dining at Oak Restaurant and unwind by the pool, with modern rooms and in-room comforts available.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Accessible parking
  • Heated pool
  • Indoor pool
All 65 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Heating
  • Family rooms
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Bar
  • Fax/photocopying
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Dry cleaning
  • Breakfast in the room
  • Shuttle service (additional charge)
  • Concierge service
  • Wheelchair accessible
  • Snack bar
  • Electric vehicle charging station
  • Vending machine - drinks
  • Vending machine - snacks
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Thermometers for guests provided by property
  • Mobile app for room service

Check-in & checkout

Check-in
03:00 PM – 09:00 PM
Check-out
12:00 PM

Accessibility

0 accessibility score

  • Ramp access
  • Level entrance
  • Wheelchair-accessible reception
  • Wheelchair-accessible restaurant
  • Pool lift
  • Wheelchair-accessible parking

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.7

    Several comments indicated dirty towels and bedding, affecting the perceived cleanliness.

  • Service9.7

    The staff was frequently mentioned as friendly and responsive to requests.

  • Location9.2

    Many reviews pointed out the good location of the hotel.

  • Room Quality8.2

    Some discomfort with cleanliness and maintenance of linens; complaints about lighting.

  • Amenities8.7

    Mention of pool and overall facilities, but lacking in some aspects of upkeep.

  • Value for Money9.6

    Positive feedback on pricing relative to offerings.

  • Food and Beverage8.7

    General satisfaction with provisions, though some variety concerns noted.

  • Overall Experience8.7

    Overall positive sentiments with highlighted areas for improvement.