Palma De Mallorca, ES

Puro Hotel Oasis Urbano

Carrer de Montenegro, 12

4 stars · Guest score 8.8/10

About this hotel

Chic Urban Hotel in an 18th-Century Palace Rooftop Terraces : Enjoy the stunning city views and lively atmosphere from one of the two rooftop terraces. Luxurious Rooms : Relax in stylish rooms decorated in neutral tones with modern amenities like 52-inch plasma TVs and free Wi-Fi. Relaxation and Entertainment : Unwind at the small spa with a Turkish bath and sauna, or take a dip in the rooftop plunge pool. Don't miss out on the resident DJ sessions at the Bar & Restaurant. Book now to experience the perfect blend of luxury and entertainment at Purohotel Palma!

Highlights

Palma de Mallorca Location

Situated in the historic 18th-century palace, enjoy easy access to the city's attractions and vibrant neighborhood atmosphere.

Guest Comfort & Service

Relax in luxurious, stylish rooms with modern amenities, and unwind at the spa or rooftop plunge pool for a restful stay.

Unique Amenities & Dining

Experience stunning city views from rooftop terraces, enjoy resident DJ sessions, and indulge in the hotel’s elegant bar and restaurant.

Facilities

  • Pet bowls
  • Pet basket
All 79 facilities
  • Television in common areas
  • Nightclub
  • Front desk (limited hours)
  • Express check-in
  • Free wired internet
  • Snack bar/deli
  • Free beach shuttle
  • Beach yoga on site
  • Internet access
  • Housekeeping on request
  • Concerts/live shows
  • Art gallery on site
  • Wine release events
  • Reception hall
  • Health or beauty spa nearby
  • Bicycle-friendly property
  • Vegetarian menu options available
  • Bulk dispenser for toiletries
  • Accessible shuttle
  • No accessible shuttle
  • Accessible train station shuttle
  • No accessible train station shuttle
  • Non-smoking rooms
  • Air conditioning
  • Restaurant
  • Room service
  • Terrace
  • Pets allowed
  • Lift / Elevator
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Fax/photocopying
  • Tour desk
  • Facilities for disabled guests
  • Ironing service
  • Car hire
  • Sauna
  • Massage services
  • Solarium
  • Hammam
  • Non-smoking throughout
  • Shuttle service (additional charge)
  • Concierge service
  • Grocery deliveries
  • Wheelchair accessible
  • Evening entertainment
  • Outdoor furniture
  • Fruits
  • Steam room
  • Staff adhere to local safety protocols
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Physical distancing in dining areas
  • Key access
  • Food delivered to guest room
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Thermometers for guests provided by property
  • Key card access

Check-in & checkout

Check-in
03:00 PM – 12:00 AM
Check-out
12:00 PM

House rules

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

NOT_AVAILABLE

Pets

Pets are allowed on request. Charges may be applicable.

Internet

WiFi is available in all areas and is free of charge.

Parking

No parking available.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.8

    Most reviews mention clean and well-maintained rooms, standard quality for this hotel tier.

  • Service9.3

    Numerous mentions of friendly and helpful staff, enhancing the service experience.

  • Location9.3

    Central location consistently highlighted as a strong point, very convenient for guests.

  • Room Quality8.1

    Room quality varies; some guests found rooms dark or with minor issues.

  • Amenities8.3

    Amenities like breakfast and spa receive mostly positive mentions, though there are minor complaints regarding features.

  • Value for Money8.8

    Overall good value mentioned in several reviews, especially for the location and amenities offered.

  • Food and Beverage9.1

    Breakfast and beverage offerings received positive feedback; considered good for the price.

  • Overall Experience8.8

    Overall positive experience highlighted, with guests expressing willingness to return.

Guest reviews

Monika · 9/10
Francisca · 8/10

The location and the breakfast

The location and the breakfast

The reception upon arrival. Impersonal hotel. Strangely designed rooms

Lisa · 5/10

Simply everything! Fantastic location and breakfast. Great staff and no wish remained unfulfilled!

Simply everything! Fantastic location and breakfast. Great staff and no wish remained unfulfilled!

Everything was excellent!

Fatih · 9/10

Perfect location in the middle of the old town. Very nice spacious rooms.

Perfect location in the middle of the old town. Very nice spacious rooms.

Everything was excellent!

Payam · 10/10

We were welcomed with champagne and on Christmas day we received a card with candies. These were two very nice gestures that made us very happy. We liked the private spa, the location, the welcome, the decor, and the quality of the breakfast. Everything was great!

We were welcomed with champagne and on Christmas day we received a card with candies. These were two very nice gestures that made us very happy. We liked the private spa, the location, the welcome, the decor, and the quality of the breakfast. Everything was great!

Nothing to report.

Paola · 10/10
Matthias · 8/10

Very nice staff, very good location, beautiful rooms, I have been to this hotel for the 2nd time already.

Very nice staff, very good location, beautiful rooms, I have been to this hotel for the 2nd time already.

Luca · 9/10