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Melbourne, AU

Arrow on Swanston

488 Swanston Street

3 stars

About this hotel

Central Location Arrow on Swanston is perfectly situated in the heart of Melbourne, just minutes away from iconic landmarks like Chinatown and Queen Victoria Market. With tram stops right at your doorstep, exploring the city couldn't be more convenient. Modern Amenities Experience comfort and convenience in our well-equipped accommodations featuring air conditioning, heating, and kitchen facilities. Guests can also enjoy access to the outdoor pool, fitness centre, and self-service laundry area. Secure parking is available for your peace of mind. Convenience at Your Fingertips Indulge in a variety of on-site amenities including a beauty salon, convenience store, and cafe serving delicious meals and drinks. Whether you're here for business or leisure, Arrow on Swanston caters to all your needs. Book your stay at Arrow on Swanston now for a memorable Melbourne experience.

Highlights

Central Melbourne Location

Situated in the heart of Melbourne, with easy access to Chinatown, Queen Victoria Market, and tram stops right outside.

Comfort and Convenience

Enjoy well-equipped accommodations with air conditioning, heating, and access to an outdoor pool, fitness centre, and laundry facilities.

On-site Amenities and Dining

Take advantage of a beauty salon, convenience store, and a cafe serving delicious meals and drinks on the property.

Facilities

Parking
Swimming pool
Private parking
Outdoor pool
Accessible parking
Parking garage
Salt-water pool

All 67 facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Terrace
Family rooms
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Fax/photocopying
Meeting/banquet facilities
Sauna
Barber/beauty shop
Non-smoking throughout
Sun terrace
Private check-in/check-out
Designated smoking area
Minimarket on site
Concierge service
Allergy-free room
Lockers
Electric vehicle charging station
Vending machine - drinks
Vending machine - snacks
Outdoor furniture
Fitness/spa locker rooms
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Security alarm
Thermometers for guests provided by property
Key card access

Check-in & checkout

Check-in: 02:00 PM – 12:00 AM
Check-out: 10:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness3.9
Multiple reports of unclean rooms and cockroaches.
Service8.9
The front desk staff were kind and responsive to requests.
Location8.9
Good location with easy access to public transport.
Room Quality4.8
Rooms were often too small and not as described.
Amenities5.9
Basic amenities with mentions of missing items.
Value for Money7.8
Offers decent value for those on a budget, but quality is inconsistent.
Food and Beverage7.9
No specific food mentions, assumed standard for a hotel.
Overall Experience7.9
Mixed feelings; some positive aspects but significant issues reported.

Guest reviews

Easy check in
Easy check in
Z1760APgeorginar · 10/10

Amazing, lovely staff. Would come again!
Amazing, lovely staff. Would come again!
301jordynv · 10/10

Loved it friendly staff, good service clean
Loved it friendly staff, good service clean
C8956SUaidanm · 10/10

San and Ashley very nice frontdesk peeeeeps!!! nice experience so far!
San and Ashley very nice frontdesk peeeeeps!!! nice experience so far!
johnpatrickc749 · 10/10

Excellent location and brilliant staff
Excellent location and brilliant staff
W3100AWcraigs · 10/10

Great costumer service very friendly
Great costumer service very friendly
533yazb · 10/10

Thank you Ali for being so friendly. It is my family’s first time in Melbourne and the warm welcome really makes a huge difference. We look forward to our stay!
Thank you Ali for being so friendly. It is my family’s first time in Melbourne and the warm welcome really makes a huge difference. We look forward to our stay!
809sammis · 10/10

very clean and not to over priced as its in the middle of the city,
very clean and not to over priced as its in the middle of the city,
D94QPericp · 10/10