Location and Vibe
Situated in the heart of Melbourne at 488 Swanston Street, Arrow on Swanston places you steps from Chinatown and Queen Victoria Market with easy tram access.
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Melbourne, AU
Arrow on Swanston
488 Swanston Street
3 stars
About this hotel
Central Location Arrow on Swanston is perfectly situated in the heart of Melbourne, just minutes away from iconic landmarks like Chinatown and Queen Victoria Market. With tram stops right at your doorstep, exploring the city couldn't be more convenient. Modern Amenities Experience comfort and convenience in our well-equipped accommodations featuring air conditioning, heating, and kitchen facilities. Guests can also enjoy access to the outdoor pool, fitness centre, and self-service laundry area. Secure parking is available for your peace of mind. Convenience at Your Fingertips Indulge in a variety of on-site amenities including a beauty salon, convenience store, and cafe serving delicious meals and drinks. Whether you're here for business or leisure, Arrow on Swanston caters to all your needs. Book your stay at Arrow on Swanston now for a memorable Melbourne experience.
Highlights
Service and Comfort
Friendly front desk and responsive service complement well-equipped rooms with air conditioning, kitchenettes, and in-room comforts for a relaxed stay.
Amenities and Dining
On-site conveniences include a beauty salon, cafe, and self-service facilities, plus access to an outdoor pool and fitness centre for downtime.
Facilities
- Parking
- Swimming pool
- Private parking
- Outdoor pool
- Accessible parking
- Parking garage
- Salt-water pool
All 67 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Business center
- Heating
- Terrace
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Fax/photocopying
- Meeting/banquet facilities
- Sauna
- Barber/beauty shop
- Non-smoking throughout
- Sun terrace
- Private check-in/check-out
- Designated smoking area
- Minimarket on site
- Concierge service
- Allergy-free room
- Lockers
- Electric vehicle charging station
- Vending machine - drinks
- Vending machine - snacks
- Outdoor furniture
- Fitness/spa locker rooms
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Security alarm
- Thermometers for guests provided by property
- Key card access
Check-in & checkout
- Check-in
- 02:00 PM – 12:00 AM
- Check-out
- 10:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness3.9
Multiple reports of unclean rooms and cockroaches.
- Service8.9
The front desk staff were kind and responsive to requests.
- Location8.9
Good location with easy access to public transport.
- Room Quality4.8
Rooms were often too small and not as described.
- Amenities5.9
Basic amenities with mentions of missing items.
- Value for Money7.8
Offers decent value for those on a budget, but quality is inconsistent.
- Food and Beverage7.9
No specific food mentions, assumed standard for a hotel.
- Overall Experience7.9
Mixed feelings; some positive aspects but significant issues reported.