Shenzhen L.gem Hotel

About this hotel

Convenient Location in Futian District Shenzhen L.gem Hotel is situated in the heart of the Futian district, offering easy access to key attractions and business centers in Shenzhen. Modern Amenities and Services Enjoy a comfortable stay with air-conditioned rooms, flat-screen TVs, and a 24-hour front desk ready to cater to your needs. Fitness Center and Dining Options Stay active at the hotel’s fitness center or unwind at the restaurant and bar, offering a variety of dining choices for guests. Book now to experience a convenient and comfortable stay at Shenzhen L.gem Hotel, perfect for both leisure and business travelers.

Highlights

Facilities

• Parking
• Free Parking
• Private parking
• Parking garage

Check-in & checkout

Check-in

02:00 PM

Check-out

12:00 PM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness7.9

  The curtains were noted as old and dirty, affecting the cleanliness score.

• Service9.3

  Positive sentiments on service were highlighted, with staff being described as caring and attentive.

• Location9.4

  The location was praised as good and in a nice neighborhood.

• Room Quality8.3

  Rooms were spacious and well designed, contributing positively but not perfect due to issues mentioned.

• Amenities8.3

  Basic amenities were provided, but there were mentions of broken facilities affecting the score.

• Value for Money8.8

  The pricing was seen as good relative to the location and room quality.

• Food and Beverage7.9

  Breakfast options were limited, particularly for vegetarians, affecting the score.

• Overall Experience8.9

  Overall a positive experience with a few areas needing improvement.

Guest reviews

In het hart van Futian. Dichtbij restaurant en winkels.

In het hart van Futian. Dichtbij restaurant en winkels.

Het personeel spreekt geen Engels. Heel moeilijk te communiceren.

The room was spacious as well as the bathroom and very clean

The room was spacious as well as the bathroom and very clean

First the pillows second it’s not noise proof and you can hear the noise outside specially around 1Am with cars honking and other guests talking loudly looks like they is no guest conducts and on top of that the internet is very frustrating and the view is horrible

Insgesamt ein gutes Hotel

Insgesamt ein gutes Hotel

Als ich 16 Uhr einchecken wollte, war mein Zimmer noch nicht fertig. Ich bekam zwar 2 Joghurts für die Überbrückung der halben Stunde, die ich noch warten musste. Aber bei einem Check-in ab 14 Uhr sollte das eigentlich nicht passieren. Deswegen gibt's von mir einen Punkt Abzug bei der Bewertung.

Chambre Emplacement Personnel attentif Salle du petit déjeuner

Chambre Emplacement Personnel attentif Salle du petit déjeuner

Salle de sport un peu petite mais bon j’étais tout seul Par contre il y en avait une autre juste à côté mais qui était privée car je n’ai pas pu y accéder

The hotel is located in a really nice neighbourhood with lots of shops and restaurants nearby. It was also nice and close to the border. I really enjoyed the fact that I could go to the spa within the hotel where the staff put in a really big effort despite the language barrier.

The hotel is located in a really nice neighbourhood with lots of shops and restaurants nearby. It was also nice and close to the border. I really enjoyed the fact that I could go to the spa within the hotel where the staff put in a really big effort despite the language barrier.

I emailed the hotel twice before my stay and I have still not heard back from them which was really disappointing.

Localização

Localização

Comunicação. São péssimos a comunicar. Nunca respondem às mensagens através do booking, por exemplo. Já fiquei hospedada duas vezes neste hotel. Das duas vezes tive necessidade de entrar em contacto antes de ir e em nenhuma das vezes me responderam. Reclamei diretamente ao balcão e o gerente ainda foi arrogante.