Queretaro, MX

Zar Queretaro

Carr. Queretaro - SLP No. 11071

3 stars · Guest score 7.5/10

About this hotel

Modern Hotel with Convenient Amenities Experience comfort and style at Zar Queretaro. Enjoy complimentary Wi-Fi, parking, and air-conditioned rooms with flat-screen cable TV. Stylish and Spacious Accommodations Indulge in the bold red and black décor of our spacious rooms, each equipped with a large shower for your relaxation. Coffee Bar and Proximity to Key Attractions Start your day at our coffee bar with a delicious breakfast. Explore the UNESCO World Heritage Site, just a 10-minute drive away. Don't miss the nearby bus station, aqueduct, and airport for seamless travel. Book now for a memorable stay at Zar Queretaro!

Highlights

Nearby Attractions

Explore the UNESCO World Heritage Site and other key landmarks just a short drive away, with easy access to transportation hubs.

Guest Comfort

Enjoy modern amenities like air-conditioned rooms, flat-screen cable TV, and complimentary Wi-Fi for a relaxing stay.

Distinctive Amenities

Start your day at our coffee bar with breakfast and unwind in stylish, spacious rooms featuring bold décor and large showers.

Facilities

  • Parking
  • Free Parking
  • Accessible parking
All 30 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Pets allowed
  • Express check-in/check-out
  • Meeting/banquet facilities
  • Non-smoking throughout
  • Daily housekeeping
  • Coffee Shop on site
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Cashless payment available
  • Fire extinguishers
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Physical distancing in dining areas
  • CCTV in common areas
  • Process in place to check health of guests
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Key card access

Check-in & checkout

Check-in
03:00 PM – 04:00 PM
Check-out
11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.0

    Generally reported as clean in several reviews ("Very clean", "La limpieza"); isolated issues noted (hair/dirt in shower, occasional poor shower cleaning).

  • Service5.0

    Multiple negative reports about staff rudeness, poor reception behavior, room-entry without knocking and inconsistent treatment/pricing; a few mentions of friendly afternoon reception but overall service is a weakness.

  • Location9.5

    Consistently praised ("Ubicación", "cerca del área industrial", "bien ubicado", "easy access"); strong positive sentiment about convenience and proximity to points of interest.

  • Room Quality6.0

    Mixed to negative: comfortable beds and good facilities reported by some, but frequent issues with noise/poor soundproofing, leaking bathroom, no bathroom curtain or WC lid, and occasional cold water.

  • Amenities7.0

    Facilities generally liked (nice installations, TV, dog-friendly room placement) but important amenity problems cited: poor WiFi, TV/app channel issues, extra pet charges not disclosed, and lack of included breakfast for some bookings.

  • Value for Money8.5

    Many reviewers note good price and perceived value ("buen precio", "contó con lo esperado"); some complaints about being charged more than online rate or unexpected fees reduce this slightly.

  • Food and Beverage8.0

    Breakfast described as pleasant by some but limited in variety and sometimes not included depending on booking channel; generally acceptable but could improve variety.

  • Overall Experience8.0

    Overall mixed: strong location, good facilities and value for many guests balanced against recurring staff/service and noise/infrastructure complaints; many guests still recommend for price/location.

Guest reviews

Pablo · 9/10
Martha Patricia · 10/10

La ubicación

La ubicación

Que no incluyen desayunos

Francisco Santiago Flores · 8/10
Alejandro · 9/10

En general el lugar me pareció muy bien, muy cómodo

En general el lugar me pareció muy bien, muy cómodo

Lo que no me gustó fue que el de recepción de la noche, le dijimos que si nos daba una habitación en la parte de abajo por que teníamos una persona con bastón y no hay elevador , y al principio no queria, tuvimos que insistir , y solo asi nos dio la habitación.

Diana · 9/10

La ubicación

La ubicación

Mal servicio del personal. No había toallas cuando entramos a la habitación. Nos dieron una habitación para gente con silla de ruedas y se salía el Agua de la zona del baño. Una camarera nos urgió a salir de la habitación porque iba a hacer el aseo y nos "amenazó" que ella ya no volvería si se iba al piso superior.

Silvia Leticia · 7/10

The Refrigerator weas too noisy

Armando · 9/10

El personal es mega grosero, iniciando con los de recepción y las de la limpieza abrieron la puerta de mi habitación sin preguntar mientras yo estaba dentro de la habitación

El personal es mega grosero, iniciando con los de recepción y las de la limpieza abrieron la puerta de mi habitación sin preguntar mientras yo estaba dentro de la habitación

Mariana · 1/10