Location & District Vibe
Situated in the vibrant Jardins district, steps from Oscar Freire Street’s upscale shops and dining, with a subway station nearby for easy city exploration.
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São Paulo, BR
Hotel WZ Jardins
Av Reboucas 955, Jardins
4 stars · Guest score 8.3/10
About this hotel
Luxurious Accommodations The modernly decorated soundproof rooms at Hotel WZ offer a comfortable stay with amenities like air conditioning, a minibar, and a flat-screen TV. Convenient Location Located in the vibrant Jardins district, just steps away from the upscale shops and dining options on Oscar Freire Street, guests can easily explore the city's attractions with the subway station nearby. Exceptional Facilities Guests can enjoy access to a fitness centre, meeting facilities, and a 24-hour front desk for assistance, making it a perfect choice for both leisure and business travelers. Book your stay at WZ Jardins now to experience luxury and convenience in the heart of São Paulo!
Highlights
Service & Comfort
Friendly reception and baggage staff are noted by guests, with 24-hour front desk support enhancing convenience and stay relaxation.
Amenities & Dining
Soundproof rooms with air conditioning and minibars pair with on-site facilities and in-room dining options for a comfortable, luxurious experience.
Facilities
- Parking
- Valet parking
- Private parking
- Parking garage
All 45 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Business center
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Bar
- Soundproof rooms
- Meeting/banquet facilities
- Non-smoking throughout
- Special diet menus - on request
- Allergy-free room
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- Process in place to check health of guests
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Mobile app for room service
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.5
Mixed reports: some praise for cleanliness, but multiple reviews mention found residues from previous guests and explicit complaints that room/bathroom cleaning left much to be desired.
- Service8.2
Mixed staff performance: several mentions of cordial and helpful reception and baggage staff, but multiple complaints about unfriendly team members, poor night shift service and slow maintenance response.
- Location9.6
Consistently praised: described as strategic, excellent, very close to metro/stations and easy to reach — strong positive across reviews.
- Room Quality6.8
Frequent negative comments: rooms described as very small/claustrophobic, poor acoustic isolation, tiny bathrooms, mattress and pillow issues (too soft or too hard) and inadequate lighting/maintenance.
- Amenities7.8
Mixed: breakfast is commonly good, but problems noted with Wi‑Fi not working, only one power outlet in rooms, limited toiletries and basic linens; amenities are functional but limited.
- Value for Money9.1
Generally positive perception: several guests note good cost-benefit and accessible pricing relative to what the hotel offers, despite some simplicity in comforts.
- Food and Beverage9.0
Breakfast frequently highlighted positively (complete, tasty), though a few guests noted limited natural products or fewer options in some instances.
- Overall Experience8.4
Overall mixed but leaning positive: many stays described as good with solid location and breakfast, tempered by recurring issues with room size, cleanliness and occasional staff problems.