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Gold Coast, AU
Peppers Soul Surfers Paradise
8 The Esplanade
5 stars · Guest score 9/10
About this hotel
Luxurious Oceanfront Apartments Peppers Soul Surfers Paradise offers 77 floors of luxury overlooking the stunning Surfers Paradise Beach. Each apartment features in-room WiFi, a spa bath, and a private balcony with breathtaking ocean and hinterland views. Premium Amenities Enjoy the outdoor pool, spa pool, fitness center, and sauna during your stay. The property also boasts a poolside terrace with ocean views and barbecue facilities in landscaped gardens. Convenient Location Located on Cavill Avenue, this hotel is just a stone's throw away from shopping and dining options. With The Star Gold Coast a short drive away and Gold Coast Airport within 30 minutes, convenience is at your fingertips. Experience luxury and convenience at Peppers Soul Surfers Paradise. Book your stay now for an unforgettable experience.
Facilities
- Parking
- Swimming pool
- Valet parking
- Private parking
- Outdoor pool
- Pool with view
- Heated pool
- Indoor pool
- Infinity pool
All 56 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Family rooms
- Garden
- BBQ facilities
- Lift / Elevator
- Laundry
- Safety deposit box
- Fax/photocopying
- Tour desk
- Ironing service
- Hot tub/Jacuzzi
- Sauna
- Dry cleaning
- Spa/wellness center
- Non-smoking throughout
- Sun terrace
- Daily housekeeping
- Designated smoking area
- Beachfront
- Concierge service
- Grocery deliveries
- Kid meals
- Sun loungers or beach chairs
- Steam room
- Fitness/spa locker rooms
- Beach
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Invoice provided
- Property cleaned by professional cleaning companies
- Live music/performance
- Movie nights
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 10:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.0
Mixed reports: several guests noted stained carpets, unclean sofas, dirty glasses and mould in a bathroom, while others praised very clean beds and daily cleaning.
- Service8.0
Mixed service experience: some staff (including late-night staff) were praised, but multiple guests reported long lift delays, unresponsive staff at times and slow resolution of in-room issues.
- Location10.0
Consistently praised: right in the heart of Surfers Paradise, close to the tram, beach, shops and restaurants, with many guests highlighting spectacular sea views.
- Room Quality9.5
Generally very positive: modern, cosy apartments with great views, fully equipped kitchens and spacious layouts; isolated reports of smells, damaged furnishings and TV faults.
- Amenities9.5
Strong amenities: well-equipped kitchens, modern apartments and nice lobby; some practical issues reported (parking confusion, paid parking) but overall facilities viewed positively.
- Value for Money9.0
Mixed perceptions: some guests felt the price was too high or were unhappy about extra charges (parking, room-change fees), while others felt upgrades and facilities justified the cost.
- Food and Beverage9.0
Standard quality for this hotel tier.
- Overall Experience9.0
Generally very positive due to location, views and modern rooms, tempered by occasional cleanliness and service problems (lifts, room faults) reported by several guests.
Guest reviews
the view
the view
Really nice view, spacious rooms and very enjoyable
Really nice view, spacious rooms and very enjoyable
We had breakfast included. The Service was horrible . Hardly any plates . requested many times. Not enough fruits every bowl was empty . we were vegetarian and the kitchen ran out of Gucamole toast . Honestly the worst breakfast we experienced as we travel a lot. other than breakfast everything was at its best
Location and apartment overall
Location and apartment overall
There were 4 TVs in the apartment, lounge room one had 2 identical remotes. No remotes at all for the other 3 TVs at all. Apparently had foxtel on lounge room TV but as to how to access, instructions didn't match so it was not accessible. I've stayed in much better apartments for less than $500 per night, will stick with those in the future, I don't see any added benefit for paying such high price
We loved the room and the staff were very welcoming.
We loved the room and the staff were very welcoming.
The bed wasnt very comfortable
Stylish and spotless.
Stylish and spotless.
Location Friendly staff Clean Gorgeous view
Location Friendly staff Clean Gorgeous view
The internet connection needs to be improved