Andaz Xintiandi, Shanghai, By Hyatt

no.88, Songshan Road

5 stars · Guest score 8.6/10

About this hotel

Luxurious Boutique Hotel in Xintiandi Area Discover Andaz Xintiandi Shanghai-a concept by Hyatt, a futuristic boutique hotel in the heart of Xintiandi Area. Modern Amenities and Convenient Location Enjoy an indoor pool, fitness center, and free Wi-Fi. Steps away from Xintiandi and South Huangpi Road Subway Stations, explore the city with ease. Elegant Rooms and Relaxing Spa Indulge in city-view rooms with high-tech gadgets and complimentary refreshments. Unwind with spa treatments or utilize the business center for a productive stay. Ready to experience luxury in Shanghai? Book your stay at Andaz Xintiandi now!

Facilities

Parking
Free Parking
Swimming pool
Heated pool
Indoor pool

All 70 facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
Bar
Fax/photocopying
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Car hire
Dry cleaning
Breakfast in the room
Massage services
Spa/wellness center
Barber/beauty shop
Non-smoking throughout
Daily housekeeping
Designated smoking area
Concierge service
Kid meals
Snack bar
Electric vehicle charging station
Outdoor furniture
Wine/champagne
Fitness/spa locker rooms
Personal trainer
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Face masks for guests available
24-hour security
Security alarm
Thermometers for guests provided by property
Breakfast takeaway containers
Key card access
Bike tours
Mobile app for room service
Happy hour

Check-in & checkout

Check-in: 03:00 PM
Check-out: 12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness8.1
Mentioned issues with old room and dusty smell, as well as construction noise.
Service9.3
Staff were attentive and accommodating, with good reviews for housekeeping.
Location9.4
Consistently highlighted as a major positive aspect across multiple reviews.
Room Quality7.8
Mixed reviews; some rooms were described as old and poor quality.
Amenities8.8
Good amenities like gym and pool mentioned; however, some dissatisfaction with certain features.
Value for Money8.6
Generally positive feedback on value, but some customers expected better quality based on price.
Food and Beverage8.4
Breakfast received good feedback but one review pointed out a need for more international cuisine.
Overall Experience8.6
Overall satisfaction indicated despite some specific issues with cleanliness and service speed.