Shenzhen, CN

The St. Regis Shenzhen

No 5016 Shennan Road East, Luoho Distr.

5 stars · Guest score 9.8/10

About this hotel

Luxurious Amenities and Dining Indulge in 5 dining options, an indoor heated pool, and a rejuvenating spa at The St Regis Shenzhen. Enjoy the impeccable St. Regis Butler Service available 24/7 for all your needs. Convenient Location and Accessibility Centrally situated in the bustling Luohu business district, relish panoramic city views from your spacious room's floor-to-ceiling windows. With the Grand Theatre Subway Station nearby and key transportation hubs within easy reach, exploring Shenzhen is a breeze. Relaxation and Wellness Unwind in bright rooms featuring modern amenities like a 46-inch LCD TV and marble bathrooms with rain showers. Pamper yourself with in-room massage treatments or head to the Iridium Spa for a variety of massages. Stay fit with the exercise room, classes, and personal trainer available. Book your luxurious stay at The St Regis Shenzhen now for an unforgettable experience!

Highlights

Prime Location in Luohu

Situated in Shenzhen's bustling business district, enjoy easy access to key transportation and panoramic city views from your spacious room.

Exceptional Guest Service

Experience 24/7 St. Regis Butler Service and in-room massages, ensuring a comfortable and personalized stay.

Luxurious Amenities and Dining

Indulge in five dining options, relax in the heated indoor pool, and rejuvenate at the Iridium Spa.

Facilities

  • Swimming pool
  • Pool with view
  • Heated pool
  • Indoor pool
  • Infinity pool
All 85 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Heating
  • Family rooms
  • Garden
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Car hire
  • Sauna
  • Dry cleaning
  • Breakfast in the room
  • Massage services
  • Spa/wellness center
  • Barber/beauty shop
  • Currency exchange
  • Non-smoking throughout
  • Private check-in/check-out
  • Daily housekeeping
  • Designated smoking area
  • Concierge service
  • Special diet menus - on request
  • Wheelchair accessible
  • Snack bar
  • Lockers
  • Toilet with grab rails
  • Kid-friendly buffet
  • Entertainment staff
  • Sun loungers or beach chairs
  • Wine/champagne
  • Fruits
  • Spa/wellness center services
  • Beauty Services
  • Fitness/spa locker rooms
  • Yoga classes
  • Fitness classes
  • Personal trainer
  • Hair Salon Services
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Screens / Barriers between staff and guests for safety
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Key card access
  • Live music/performance
  • Happy hour

Check-in & checkout

Check-in
03:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness9.6

    Standard quality for this hotel tier.

  • Service10.0

    Multiple mentions of outstanding service from staff, notably the front lobby receptionists and butlers.

  • Location10.0

    Convenient location adjacent to a shopping mall and excellent views.

  • Room Quality9.6

    Standard quality for this hotel tier; not explicitly mentioned but inferred positively.

  • Amenities9.6

    Amenities supporting a memorable stay, especially during Christmas.

  • Value for Money10.0

    Value justifiable given the level of service and happiness received.

  • Food and Beverage9.6

    Not specifically mentioned; inferred as appropriate for hotel class.

  • Overall Experience10.0

    Consistently praised as an unforgettable experience by multiple reviewers.

Guest reviews

Very attentive and friendly staff. Stunning view.

Very attentive and friendly staff. Stunning view.

Some people at the pool were allowed to wear their street clothes and shoes.

Oliver · 10/10
elisa · 10/10
Anthony · 10/10
青波 · 9/10
青波 · 9/10

Breakfast was out of this world, stunning views. Excellent butler service

Breakfast was out of this world, stunning views. Excellent butler service

Cameron · 10/10

Excellent hotel in a luxurious skyscraper. Stayed in a similar one in Shanghai. High level of comfort. Visible from anywhere. A large luxury shopping center MixC is a 10-minute walk away. Starbucks on the ground floor. Across the street is KKmall shopping center (Zeekr, Xiaomi, supermarket).

Excellent hotel in a luxurious skyscraper. Stayed in a similar one in Shanghai. High level of comfort. Visible from anywhere. A large luxury shopping center MixC is a 10-minute walk away. Starbucks on the ground floor. Across the street is KKmall shopping center (Zeekr, Xiaomi, supermarket).

Areas for improvement: At breakfast, tea and coffee are poured from large shared teapots (coffee pots) by default. In a hotel of this level, you expect to have your own personal teapot. Especially since the tea in the rooms is excellent (TWG). We asked separately for hot water and a tea bag.

PAVEL · 10/10
Christian · 9/10