Pets
Only dogs and cats are allowed
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Queretaro, MX
HI Hotel Impala
Colon #1 Col. Centro
3 stars
About this hotel
Rooftop Terrace and Fitness Center Indulge in panoramic views from the rooftop terrace or maintain your fitness routine at the hotel's well-equipped fitness center. Dining Excellence Savor delectable meals at the on-site restaurant, Mesón Alameda, with additional options at the coffee shop/cafe and bar/lounge. Room service is also available for your convenience. Convenient Amenities Benefit from complimentary Wi-Fi, concierge services, and a business center. Relax in one of the 112 guestrooms featuring modern amenities and enjoy easy access to key city landmarks. Experience comfort and convenience at HI Hotel Impala in Querétaro, ideal for exploring the city's vibrant attractions. Book now for an unforgettable stay at our centrally located hotel.
Facilities
- Parking (limited spaces)
- Free self parking
All 20 facilities
- Elevator
- Fitness facilities
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Porter/bellhop
- Smoke-free property
- Tours/ticket assistance
- Braille or raised signage
- Snack bar/deli
- Computer station
- Rooftop terrace
- Mosquito nets
- Banquet hall
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Concierge service
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 11:00 AM
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
House rules
Pets
Service animals are exempt from fees/restrictions
Children and extra beds
No rollaway/extra beds available
Noise policy
Noise-free rooms not guaranteed
Parking
Parking height restrictions apply
Food & Beverage
No alcohol allowed onsite
Pets
Pets allowed
General
Professional property host/manager
Children and extra beds
No cribs (infant beds) available
Pets
Service animals are allowed
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness5.6
Reviews mentioned dirty and deteriorating conditions, indicating poor cleanliness.
- Service8.6
The staff was noted as very friendly and attentive.
- Location8.7
Located near the center and points of interest, making it a great location.
- Room Quality5.6
Comments about uncomfortable beds, noise, and overall room issues.
- Amenities6.1
Limited amenities like a poorly maintained gym and inadequate internet.
- Value for Money8.1
Overall seen as a reasonable price for the location, but food quality wasn't great.
- Food and Beverage6.1
Breakfast options were described as underwhelming and not worth paying extra.
- Overall Experience7.1
Experience noted as acceptable with several issues, but a decent option for budget travelers.