Well Placed
Set in New Orleans, within easy reach of the area’s main sights and transport links.
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New Orleans, US
The Saint Hotel, New Orleans, French Quarter, Autograph Collection
931 Canal Street
4 stars · Guest score 8.3/10
About this hotel
Luxury Accommodation in the Heart of New Orleans Convenient Amenities : Each room at The Saint Hotel features a flat-screen TV, minibar, and coffee-making facilities. Guests can also utilize the fitness center, business center, and enjoy WiFi throughout the property. Dining and Entertainment : Indulge in local Louisiana cuisine at Tempt restaurant or sip cocktails at Burgundy Bar while enjoying live jazz music. Shared lounge areas and billiards offer additional entertainment options. Prime Location : Situated in the Central Business District, this hotel is a short walk from Bourbon Street and the French Quarter. Explore nearby attractions like the Voodoo Museum and Jazz Museum, all within minutes of the property. Book now for an unforgettable stay at The Saint Hotel, Autograph Collection in vibrant New Orleans!
Highlights
Comfortable Stay
A comfortable, straightforward stay with the everyday essentials taken care of.
Everyday Essentials
Practical amenities and helpful service for short trips and longer visits alike.
Facilities
- Parking
- Valet parking
- Private parking
All 50 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Bar
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Billiards
- Non-smoking throughout
- Daily housekeeping
- Shared lounge/TV area
- Concierge service
- ATM/cash machine on site
- Evening entertainment
- Wine/champagne
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- Breakfast takeaway containers
- Live music/performance
- Happy hour
Check-in & checkout
- Check-in
- 04:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.9
Several reviews mention issues with cleanliness, including dirty filters and moldy grout.
- Service6.8
Multiple reviews described the staff as rude and unhelpful, indicating significant service issues.
- Location10.0
Consistently praised for its great location near main attractions.
- Room Quality8.9
Some positive feedback on comfort, but notable issues reported with broken items.
- Amenities8.3
Amenities mentioned were lacking, particularly concerning the bar service and breakfast.
- Value for Money8.8
Value criticized due to the overall experience not meeting expectations.
- Food and Beverage6.8
Negative remarks regarding food and beverage quality and service.
- Overall Experience8.9
Overall experience affected by service and cleanliness issues despite location advantages.
Guest reviews
Great location, very clean comfy rooms, and friendly helpful staff! The lobby / lounge area is also very cool and comfortable to relax in. Minutes walk to Burbon St and other big tourist locations.
Great location, very clean comfy rooms, and friendly helpful staff! The lobby / lounge area is also very cool and comfortable to relax in. Minutes walk to Burbon St and other big tourist locations.
Guest services was good.
Guest services was good.
Facilities were not as depicted in online photos.
Location was great, elevator ran super fast and reliable. Decor was cool and unique.
Location was great, elevator ran super fast and reliable. Decor was cool and unique.
My initial booking mentioned incidental charge of 200-300 dollars. Upon checking in, I learned the hotel wanted 500 to place a hold the duration of my stay. I have never been a hotel wanting that much at one time. It caused for a rocky start. The staff was patient while I tried to figure out a fraud alert on my end. I understand many visitors party and the reason they would have high incidentals, but as a quiet traveller it was a high hold to have on my card for the trip. The hotel is on the more expensive side for the area, at almost 300 a night and looks beautiful in pictures. However in person leaves a lot to be desired, with sloppy caulking, stained carpets, and overall a feel it has seen better days. I stayed somewhere in the quarter for 80/ night that was comparable in many ways. This was disappointing. However housekeeping came daily and they were attentive about cleaning. I didn't feel the room was worth the price I was paying, however there were no issues. I would stay somewhere less expensive had I known it was quite generic in the end. Staff was not rude, but not very warm. The men opening the doors stood out the most in their friendliness. I got room service my last night during a rain storm, and the burger was not very good. All this to say, I have no complaints, I just feel the place is over priced. My room was the back side of the elevators, so you hear them non stop like being next to a train. I didn't mind because I like white noise, but I could see this bothering some.
Different scenery and close to slot of attractions around the French quarter.
Different scenery and close to slot of attractions around the French quarter.
No complaints.
I love everything about this property
I love everything about this property
Location was very good & rooms a good size
Location was very good & rooms a good size
Possibly a little loud at times but it is the party area, rooms could be sound proofed
Stocked, clean, everything that you need.
Stocked, clean, everything that you need.