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Sarajevo, BA
Hollywood Hotel
Dr. Mustafe Pintola 23, Ilidža
4 stars · Guest score 7.4/10
About this hotel
Luxurious Accommodation Experience spacious and modern rooms at Hollywood Hotel, equipped with free WiFi and air conditioning for your comfort. Leisure and Wellness Facilities Indulge in the hotel's indoor pool, sauna, and fitness centre - all complimentary for guests. Dining and Entertainment Savor a variety of culinary delights at 3 restaurants offering local, international, and Mediterranean cuisine. Plan your stay at Hollywood Hotel now to enjoy a blend of relaxation, entertainment, and convenience.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Accessible parking
- Parking garage
- Heated pool
- Indoor pool
All 111 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Business center
- Heating
- Terrace
- Family rooms
- Garden
- BBQ facilities
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Car hire
- Sauna
- Dry cleaning
- Breakfast in the room
- Massage services
- Packed lunches
- Games room
- Spa/wellness center
- Barber/beauty shop
- Currency exchange
- Bowling
- Billiards
- Solarium
- Chapel/shrine
- Hammam
- Karaoke
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Shuttle service (additional charge)
- Minimarket on site
- Concierge service
- Special diet menus - on request
- Kid meals
- ATM/cash machine on site
- Lockers
- Electric vehicle charging station
- Indoor play area
- Kid-friendly buffet
- Evening entertainment
- Baby safety gates
- Public Bath
- Hot spring bath
- Outdoor furniture
- Wine/champagne
- Airport pick up
- Coffee Shop on site
- Fruits
- Outdoor fireplace
- Spa/wellness center services
- Steam room
- Beauty Services
- Fitness/spa locker rooms
- Manicure
- Pedicure
- Strollers
- Hair Salon Services
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Delivered food - securely covered
- Security alarm
- Key card access
- Tour/class on local culture
- Live music/performance
- Broadcast Live sport events
Check-in & checkout
- Check-in
- 03:00 PM – 12:00 AM
- Check-out
- 11:30 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness6.5
Mixed reports: some guests found rooms clean, but multiple complaints about smoke smell in public areas, spilled food left uncleaned, and humidity/mould in some rooms and bathrooms.
- Service8.3
Generally praised staff (friendly reception, small gifts at check-out) and helpfulness, though some operational issues reported (having to carry own luggage, slow or ineffective maintenance responses).
- Location8.6
Convenient for drivers and airport proximity, tram stop ~150m to Old Town and free parking in front; some guests noted it is a bit removed from the city centre for walking visitors.
- Room Quality7.0
Rooms are described as large with modern bathrooms by several guests, but recurring problems reported with weak air conditioning, non-cooling fridges/minibars, extra mattresses provided unexpectedly, and occasional damp/mould smell.
- Amenities7.8
On-site amenities like parking and money-exchange were appreciated and restaurants nearby; however, broken or ineffective in-room amenities (AC, minibar) and noisy ventilation reduce the score.
- Value for Money7.2
Some guests felt the hotel offered acceptable value for the price (free parking, location), while others felt disappointed by breakfast quality and room amenity issues, making value mixed but generally adequate.
- Food and Beverage5.8
Consistent negative feedback: breakfast described as low quality, limited variety (mostly local/muslim options), overcrowded, poorly organised and at times unhygienic; a clear area for improvement.
- Overall Experience8.0
Overall mixed to positive: many guests liked staff, room size and location, but significant negatives (breakfast, AC/fridge issues, noise, occasional cleanliness problems) create an uneven stay experience.
Guest reviews
Cleanliness is average
Cleanliness is average
The air conditioning was hot and the facilities were old
I did not like at all
I did not like at all
I didn’t like the staff, which was very rude. Breakfast was very poor quality, rooms were very dirty to the extent that spiders and ants were crawling on the floor and under beds there was so much rubbish. There was so much smell coming from the carpet and bathroom. Very noisy, couldn’t sleep. Receptionists were very rude. It was not worth that much money
Close to the center and cleanliness
Close to the center and cleanliness
Room air conditioning is moderate and not cold