Kraków, PL

Ibis Kraków Stare Miasto

Ul. Pawia 15

3 stars · Guest score 8.4/10

About this hotel

Central Location Comfortable Rooms Delicious Dining Options Experience the vibrant city of Kraków at Ibis Kraków Stare Miasto, conveniently located near the train station. Relax in our cozy rooms with modern amenities. Indulge in a delicious breakfast buffet at Oopen Pasta & Grill. Explore nearby attractions like the Main Market Square and Wawel Castle. Book your stay now for an unforgettable experience in Kraków!

Highlights

Nearby Attractions & Vibe

Explore Kraków from a central base near Main Market Square and Wawel Castle, with easy access to the train station and the city’s lively core.

Helpful Staff & Comfort

Reception is noted for its friendly, attentive service, helping guests feel supported during their stay in comfy, air-conditioned rooms.

Dining & Amenities

Delight in a breakfast buffet at Oopen Pasta & Grill, with in-room dining options and essential in-room comforts for a convenient stay.

Facilities

  • Parking
  • Private parking
  • Accessible parking
  • Parking garage
  • Pet bowls
All 66 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Terrace
  • Pets allowed
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Soundproof rooms
  • Facilities for disabled guests
  • Meeting/banquet facilities
  • Non-smoking throughout
  • Daily housekeeping
  • Wheelchair accessible
  • Kid meals
  • ATM/cash machine on site
  • Toilet with grab rails
  • Lower bathroom sink
  • Higher level toilet
  • Emergency cord in bathroom
  • Wine/champagne
  • Fruits
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Thermometers for guests provided by property
  • Walking tours
  • Breakfast takeaway containers
  • Key card access
  • Bike tours
  • Temporary art galleries

Check-in & checkout

Check-in
03:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.9

    Some reviews highlighted issues with cleanliness, such as dirty curtains and other hygiene concerns.

  • Service9.2

    Received favorable mentions for the helpful reception staff despite some negative feedback.

  • Location9.4

    Commonly praised for excellent location near the train station and city center.

  • Room Quality7.8

    Concerns raised about the condition of rooms, including cold temperatures and bad plumbing.

  • Amenities7.9

    Lacked some amenities such as kettles and extra pillows, affecting overall satisfaction.

  • Value for Money7.8

    Some guests felt the price did not match the quality of the room and services.

  • Food and Beverage8.4

    Breakfast received positive feedback for variety and quality, although some thought it could be better.

  • Overall Experience8.8

    Overall mixed feedback but balanced with notable positives leading to a satisfactory experience.