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Innsbruck, AT
Hotel Bon Alpina
Hilberstraße 8
3 stars · Guest score 8/10
About this hotel
Indulge in Alpine Luxury At Hotel Bon Alpina, experience the perfect blend of comfort and convenience in the heart of Igls, just a stone's throw away from the vibrant city of Innsbruck. Unwind and Rejuvenate Relax in our indoor pool, bask in the sun by the heated outdoor pool, or pamper yourself in the sauna and steam bath. Stay active in our well-equipped fitness room. Delight in Culinary Delights Savor delicious meals in our restaurant, soak up the cozy ambiance of the Tyrolean lounge, and let your little ones have a blast in the children’s playroom. Book now and embark on a memorable Alpine getaway at Hotel Bon Alpina.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Heated pool
- Indoor pool
- Pool cover
All 70 facilities
- Fitness facilities
- WiFi available
- Non-smoking rooms
- Fitness center
- 24-hour front desk
- Restaurant
- Heating
- Family rooms
- Garden
- Pets allowed
- Hiking
- Lift / Elevator
- Cycling
- Safety deposit box
- Bar
- Tour desk
- Horse riding
- Golf course
- Sauna
- Skiing
- Packed lunches
- Games room
- Spa/wellness center
- Barber/beauty shop
- Ski storage
- Hammam
- Non-smoking throughout
- Minimarket on site
- Special diet menus - on request
- Kid meals
- ATM/cash machine on site
- Indoor play area
- Public transport tickets
- Ski school
- Paid WiFi
- Sun loungers or beach chairs
- Wine/champagne
- Fruits
- Steam room
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Process in place to check health of guests
- Face masks for guests available
- Security alarm
- Walking tours
- Key card access
- Bike tours
- Themed dinner nights
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness6.9
Concerns about cleaning standards in rooms and common areas.
- Service8.9
Generally positive remarks about the staff's friendliness and helpfulness.
- Location8.9
Many reviews mention the great location with easy access to transport.
- Room Quality8.3
Spacious rooms and quality bedding, though some suggestions for improvement.
- Amenities7.9
Good amenities including spa and pool, despite some complaints about availability.
- Value for Money7.8
Balanced opinions on pricing relative to services provided.
- Food and Beverage7.4
Mixed reviews about food quality and variety offered during meals.
- Overall Experience7.9
Overall satisfactory experience with room for minor improvements.
Guest reviews
Bathroom was ok.
Bathroom was ok.
Reception was not friendly. She seemed very stressed. Not enough parking. Restaurant was full. Did not receive much information.
The room was clean and the bed was comfortable
The room was clean and the bed was comfortable
(1) Parking was difficult, and the receptionist was not helpful in directing me to it. The map sent to me by email was too late to be useful. (2) The room had no tea/coffee service, nor any cool water (it was warm in the room). (3) The pool was very busy and there were many children around - haven't the holidays finished?! (4) Breakfast tables had names on them, and when I was unable to find my name, I was "directed" (too "directly") to an empty table by a non-customer-friendly waitress.
Nothing.
Nothing.
Sleeping with open windows is only for the hardy, as it is located directly on the street and next to a church tower. The staff did less than the bare minimum. The quality of the food is inferior. More emphasis is placed on shelf life rather than freshness. The price-performance ratio is catastrophic. Even the bathrobe for the wellness area had to be paid for separately despite an overnight price of about 200€. That reminds me of the carpet in the room... no words.
The location was very pleasant and it was nice and quiet. Valentina at the reception was very accommodating. She always quickly made everything possible for us and was very helpful.
The location was very pleasant and it was nice and quiet. Valentina at the reception was very accommodating. She always quickly made everything possible for us and was very helpful.
The staff was partly unfriendly. When we asked if we could have dinner at the evening menu (we had only booked breakfast), we were rather annoyed and reluctantly agreed by the restaurant manager, and the price for the menu was communicated. In the evening, we were then given a place in the last corner.