Hanoi, VN

Hanoi E Central Luxury Hotel

18A Lo Su Street, Hoan Kiem Dist

4 stars · Guest score 9.6/10

About this hotel

Stunning Views of Hoan Kiem Lake Situated in the heart of Old Quarter, Hanoi E Central Luxury Hotel & Restaurant offers breathtaking views of the serene Hoan Kiem Lake. The perfect backdrop for a relaxing stay. Luxurious Amenities and Services Enjoy a range of top-notch amenities including a 24-hour front desk, flat-screen TV, and complimentary WiFi throughout the hotel. The air-conditioned rooms are elegantly furnished with modern conveniences, ensuring a comfortable and memorable experience. Convenient Location and Exceptional Service With its proximity to Hanoi Train Station and Dong Xuan Market, the hotel provides easy access to key attractions. Benefit from services such as laundry, tour assistance, and airport shuttles, making your stay hassle-free. Experience luxury and convenience at Hanoi E Central Luxury Hotel & Restaurant. Book now for an unforgettable stay by Hoan Kiem Lake.

Highlights

Nearby Attractions & Vibe

Situated in Hanoi’s Old Quarter with views of Hoan Kiem Lake, steps from Dong Xuan Market and Hanoi Train Station for easy exploring.

Service & Comfort

Knowledgeable, friendly staff and well-appointed rooms ensuring a smooth, comfortable stay—from early check-in to assistance with tours.

Distinctive Amenities & Dining

Luxurious suites and thoughtfully equipped rooms with modern comforts; on-site restaurant and 24-hour front desk enhance convenience.

Facilities

  • Parking
  • Street parking
All 54 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Room service
  • Terrace
  • Family rooms
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Airport shuttle
  • Safety deposit box
  • Fax/photocopying
  • Tour desk
  • Soundproof rooms
  • Ironing service
  • Car hire
  • Dry cleaning
  • Breakfast in the room
  • Spa/wellness center
  • Currency exchange
  • Babysitting/child services
  • Non-smoking throughout
  • Private check-in/check-out
  • Daily housekeeping
  • Airport shuttle (additional charge)
  • Special diet menus - on request
  • Kid meals
  • Lockers
  • Public transport tickets
  • Kid-friendly buffet
  • Wine/champagne
  • Airport drop off
  • Airport pick up
  • Fruits
  • Shuttle service
  • Staff adhere to local safety protocols
  • Fire extinguishers
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Process in place to check health of guests
  • Face masks for guests available
  • 24-hour security
  • Security alarm
  • Walking tours
  • Key card access
  • Bike tours
  • Tour/class on local culture
  • Cooking class

Check-in & checkout

Check-in
02:00 PM – 05:30 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness9.6

    Multiple guests describe rooms as very clean/impeccable; consistent praise for room cleanliness.

  • Service9.8

    Staff repeatedly singled out as super friendly, helpful and proactive (Rosie, Rina, Lisa); assisted with early check-in, transfers and tour bookings.

  • Location9.8

    Many mentions of an excellent central location in the Old Quarter, close to Hoàn Kiếm Lake and walking distance to attractions.

  • Room Quality9.6

    Guests report large, comfortable rooms, working AC, comfortable beds and occasional upgrades (Penthouse); generally quiet nights.

  • Amenities9.6

    Standard hotel amenities noted (breakfast service, laundry/pressing, transfer assistance); functionality (AC, breakfast) praised.

  • Value for Money9.6

    Perceived good value — staff helped secure better-priced tours/tickets than booking platforms; guests felt services matched the price.

  • Food and Beverage9.2

    Breakfast quality is frequently praised (excellent/very good), though one minor recurring note is that the breakfast room can feel a bit cramped.

  • Overall Experience9.6

    Strong overall recommendation tone across reviews ("perfect", "ottimo", "absolument parfait"); many guests would return and recommend.