Prime Location in Old Quarter
Situated in Hanoi's vibrant Old Quarter, close to Hoan Kiem Lake, Hanoi Train Station, and Dong Xuan Market for easy exploration.
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Hanoi, VN
Hanoi E Central Luxury Hotel
18A Lo Su Street, Hoan Kiem Dist
4 stars · Guest score 9.6/10
About this hotel
Stunning Views of Hoan Kiem Lake Situated in the heart of Old Quarter, Hanoi E Central Luxury Hotel & Restaurant offers breathtaking views of the serene Hoan Kiem Lake. The perfect backdrop for a relaxing stay. Luxurious Amenities and Services Enjoy a range of top-notch amenities including a 24-hour front desk, flat-screen TV, and complimentary WiFi throughout the hotel. The air-conditioned rooms are elegantly furnished with modern conveniences, ensuring a comfortable and memorable experience. Convenient Location and Exceptional Service With its proximity to Hanoi Train Station and Dong Xuan Market, the hotel provides easy access to key attractions. Benefit from services such as laundry, tour assistance, and airport shuttles, making your stay hassle-free. Experience luxury and convenience at Hanoi E Central Luxury Hotel & Restaurant. Book now for an unforgettable stay by Hoan Kiem Lake.
Highlights
Exceptional Guest Service
Enjoy 24-hour front desk support, tour assistance, and hassle-free airport shuttles for a seamless and comfortable stay.
Luxury Amenities and Dining
Relax in air-conditioned, elegantly furnished rooms with modern conveniences and dine at the hotel’s restaurant with stunning lake views.
Facilities
- Parking
- Street parking
All 54 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Ironing service
- Car hire
- Dry cleaning
- Breakfast in the room
- Spa/wellness center
- Currency exchange
- Babysitting/child services
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Airport shuttle (additional charge)
- Special diet menus - on request
- Kid meals
- Lockers
- Public transport tickets
- Kid-friendly buffet
- Wine/champagne
- Airport drop off
- Airport pick up
- Fruits
- Shuttle service
- Staff adhere to local safety protocols
- Fire extinguishers
- Smoke alarms
- Shared stationery like menus, pens are removed
- Process in place to check health of guests
- Face masks for guests available
- 24-hour security
- Security alarm
- Walking tours
- Key card access
- Bike tours
- Tour/class on local culture
- Cooking class
Check-in & checkout
- Check-in
- 02:00 PM – 05:30 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness9.6
Multiple guests describe rooms as very clean/impeccable; consistent praise for room cleanliness.
- Service9.8
Staff repeatedly singled out as super friendly, helpful and proactive (Rosie, Rina, Lisa); assisted with early check-in, transfers and tour bookings.
- Location9.8
Many mentions of an excellent central location in the Old Quarter, close to Hoàn Kiếm Lake and walking distance to attractions.
- Room Quality9.6
Guests report large, comfortable rooms, working AC, comfortable beds and occasional upgrades (Penthouse); generally quiet nights.
- Amenities9.6
Standard hotel amenities noted (breakfast service, laundry/pressing, transfer assistance); functionality (AC, breakfast) praised.
- Value for Money9.6
Perceived good value — staff helped secure better-priced tours/tickets than booking platforms; guests felt services matched the price.
- Food and Beverage9.2
Breakfast quality is frequently praised (excellent/very good), though one minor recurring note is that the breakfast room can feel a bit cramped.
- Overall Experience9.6
Strong overall recommendation tone across reviews ("perfect", "ottimo", "absolument parfait"); many guests would return and recommend.
Guest reviews
Nice hotel on a great location in the old town. Friendly and helpful staff. Good breakfast
Nice hotel on a great location in the old town. Friendly and helpful staff. Good breakfast
Street food tour arranged through the hotel was not as expected.
I feel very happy
I feel very happy
We particularly liked this hotel for its welcome, availability, comfort, and location. The team at this hotel has always been available to offer us the best: booking our cruise at the best price, taking care of our laundry at a lower cost, and advising us on the best places to visit in Hanoi. Thank you again for everything 🥰
We particularly liked this hotel for its welcome, availability, comfort, and location. The team at this hotel has always been available to offer us the best: booking our cruise at the best price, taking care of our laundry at a lower cost, and advising us on the best places to visit in Hanoi. Thank you again for everything 🥰
A short but pleasant stay thanks to the dedicated and very friendly staff. Clean and functional facilities. Located in the heart of Hanoi's center, perfect for enjoying both day and night!
A short but pleasant stay thanks to the dedicated and very friendly staff. Clean and functional facilities. Located in the heart of Hanoi's center, perfect for enjoying both day and night!
Very suitable for a short stay, but for a long stay, a hotel with a pool would be more appreciated.
We felt so comfortable here that we came back twice and stayed here a total of three times - that says it all. :)) We would like to mention Lisa in particular, who impressed us with her great way of organizing everything and always helping us. Rina was also always incredibly warm and attentive and with her manner contributed a lot to making us feel comfortable during each stay. A big thank you also to My and Rosie! The whole team is just incredibly friendly and warm. Everything is clean & the breakfast tastes excellent. What more could you want? Thank you to the entire team!
We felt so comfortable here that we came back twice and stayed here a total of three times - that says it all. :)) We would like to mention Lisa in particular, who impressed us with her great way of organizing everything and always helping us. Rina was also always incredibly warm and attentive and with her manner contributed a lot to making us feel comfortable during each stay. A big thank you also to My and Rosie! The whole team is just incredibly friendly and warm. Everything is clean & the breakfast tastes excellent. What more could you want? Thank you to the entire team!
Everything excellent. Rina from the reception was extra kind and pleasant.
Everything excellent. Rina from the reception was extra kind and pleasant.