Prime Toronto Location
Situated centrally, the hotel offers easy access to Toronto's top attractions and vibrant neighborhood atmosphere.
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Toronto, CA
Shangri-La Toronto
188 University Avenue
5 stars · Guest score 9.4/10
About this hotel
Luxurious Accommodations Centrally located in Toronto, Shangri-La Hotel offers upscale amenities such as an indoor pool, hot tub, and an on-site restaurant. Each guest room features an iPad, 46-inch LCD TV, Nespresso machine, and a soaking tub with a glass-enclosed shower. Fitness and Wellness The hotel's fitness centre boasts floor-to-ceiling windows, training equipment, a yoga studio, and an infrared sauna. Guests can also enjoy refreshments at the Health Club's juice bar after a workout session. Culinary Delights Indulge in international cuisine with a focus on Asian dishes at Bosk Restaurant, open for breakfast, lunch, and dinner. Additionally, the hotel offers two on-site bars for guests to unwind and socialize. Experience luxury and convenience at Shangri-La Hotel Toronto - book your stay now for a memorable experience!
Highlights
Exceptional Guest Comfort
Enjoy personalized service, upscale amenities, and thoughtful touches like an iPad and soaking tub for a truly relaxing stay.
Luxurious Amenities & Dining
Relax in the indoor pool and hot tub, and savor Asian-inspired dishes at Bosk Restaurant or unwind at the on-site bars.
Facilities
- Parking
- Swimming pool
- Valet parking
- Private parking
- Parking garage
- Heated pool
- Indoor pool
- Pet bowls
All 80 facilities
- Fitness facilities
- WiFi available
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Family rooms
- Garden
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Cycling
- Bar
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Car hire
- Sauna
- Dry cleaning
- Massage services
- Spa/wellness center
- Hammam
- Non-smoking throughout
- Daily housekeeping
- Concierge service
- Allergy-free room
- ATM/cash machine on site
- Electric vehicle charging station
- Steam room
- Fitness/spa locker rooms
- Yoga classes
- Fitness classes
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Face masks for guests available
- 24-hour security
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Mobile app for room service
- Live music/performance
- Temporary art galleries
Check-in & checkout
- Check-in
- 04:00 PM
- Check-out
- 12:00 PM
What's nearby
- CN Tower1.4 km
- Art Gallery of Ontario (AGO)0.5 km
- Toronto Eaton Centre0.7 km
- Union Station1.3 km
- Royal Ontario Museum (ROM)1.4 km
- Casa Loma3.0 km
- Toronto Pearson International Airport (YYZ)20 km
- St. Lawrence Market1.6 km
- Distillery Historic District2.4 km
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.0
Some reviews indicated room cleanliness was a concern with stained mattresses and rugs.
- Service10.0
Multiple reviews praised the staff for being warm, professional, and attentive.
- Location9.5
Conveniently located to Union Station and attractions, frequently mentioned positively.
- Room Quality8.9
Rooms were described as immaculate and well-designed, but some had cleanliness issues.
- Amenities9.5
Enjoyable amenities including the Health Club and restaurant services were highlighted.
- Value for Money9.9
Overall experience aligns well with a luxury stay despite some cleanliness concerns.
- Food and Beverage9.5
Food quality and the bar atmosphere received high praise from guests.
- Overall Experience9.9
Most reviews expressed an exceptional stay, emphasizing the hotel's ability to exceed expectations.
Guest reviews
Great downtown location, very good gym and excellent swimming pool and spa facilities. One bedroom suite comfortable and spacious.
Great downtown location, very good gym and excellent swimming pool and spa facilities. One bedroom suite comfortable and spacious.
Reception area very busy and open with no quiet lounge.
Well situated in Toronto. Easy walking around the country city
Well situated in Toronto. Easy walking around the country city
It’s so easy to miss the hotel sign
The location was brilliant.
The location was brilliant.
The pool, sauna and jacuzzi were ok but expected more from a 5*. The staff were not overly friendly to us.
Very nice and wonderful staff
Very nice and wonderful staff
The hotel needs and upgrade. The restaurant Bosk has worn chairs. My room was a disaster - ripped carpet, cracked tiles, stain on chaise and in the bathroom. Having stayed just the week before at the 4Seasons, you can't compare the 2. Staff, service and cleanliness all needs an upgrade at the Shangri-La.
The hotel needs and upgrade. The restaurant Bosk has worn chairs. My room was a disaster - ripped carpet, cracked tiles, stain on chaise and in the bathroom. Having stayed just the week before at the 4Seasons, you can't compare the 2. Staff, service and cleanliness all needs an upgrade at the Shangri-La.