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Toronto, CA

Shangri-La Toronto

188 University Avenue

5 stars · Guest score 9.4/10

About this hotel

Luxurious Accommodations Centrally located in Toronto, Shangri-La Hotel offers upscale amenities such as an indoor pool, hot tub, and an on-site restaurant. Each guest room features an iPad, 46-inch LCD TV, Nespresso machine, and a soaking tub with a glass-enclosed shower. Fitness and Wellness The hotel's fitness centre boasts floor-to-ceiling windows, training equipment, a yoga studio, and an infrared sauna. Guests can also enjoy refreshments at the Health Club's juice bar after a workout session. Culinary Delights Indulge in international cuisine with a focus on Asian dishes at Bosk Restaurant, open for breakfast, lunch, and dinner. Additionally, the hotel offers two on-site bars for guests to unwind and socialize. Experience luxury and convenience at Shangri-La Hotel Toronto - book your stay now for a memorable experience!

Facilities

Parking
Swimming pool
Valet parking
Private parking
Parking garage
Heated pool
Indoor pool
Pet bowls

All 80 facilities

Fitness facilities
WiFi available
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
Family rooms
Garden
Pets allowed
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Cycling
Bar
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Hot tub/Jacuzzi
Car hire
Sauna
Dry cleaning
Massage services
Spa/wellness center
Hammam
Non-smoking throughout
Daily housekeeping
Concierge service
Allergy-free room
ATM/cash machine on site
Electric vehicle charging station
Steam room
Fitness/spa locker rooms
Yoga classes
Fitness classes
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Face masks for guests available
24-hour security
Security alarm
Thermometers for guests provided by property
Key card access
Mobile app for room service
Live music/performance
Temporary art galleries

Check-in & checkout

Check-in: 04:00 PM
Check-out: 12:00 PM

What's nearby

CN Tower1.4 km
Art Gallery of Ontario (AGO)0.5 km
Toronto Eaton Centre0.7 km
Union Station1.3 km
Royal Ontario Museum (ROM)1.4 km
Casa Loma3.0 km
Toronto Pearson International Airport (YYZ)20 km
St. Lawrence Market1.6 km
Distillery Historic District2.4 km

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness8.0
Some reviews indicated room cleanliness was a concern with stained mattresses and rugs.
Service10.0
Multiple reviews praised the staff for being warm, professional, and attentive.
Location9.5
Conveniently located to Union Station and attractions, frequently mentioned positively.
Room Quality8.9
Rooms were described as immaculate and well-designed, but some had cleanliness issues.
Amenities9.5
Enjoyable amenities including the Health Club and restaurant services were highlighted.
Value for Money9.9
Overall experience aligns well with a luxury stay despite some cleanliness concerns.
Food and Beverage9.5
Food quality and the bar atmosphere received high praise from guests.
Overall Experience9.9
Most reviews expressed an exceptional stay, emphasizing the hotel's ability to exceed expectations.

Guest reviews

A professional high quality hotel. Great service. Attentive but not fussy. Room was clean and luxuriously appointed
A professional high quality hotel. Great service. Attentive but not fussy. Room was clean and luxuriously appointed
Andrew · 10/10

Loved our stay , beautiful room , excellent restaurant and service !
Loved our stay , beautiful room , excellent restaurant and service !
Nothing
Lisa · 10/10

Brett · 10/10

Amazing service by everyone, room Was so comfortable and beautifully decorated
Amazing service by everyone, room Was so comfortable and beautifully decorated
Nothing
Lisa · 10/10

Metin · 9/10

Stephanie · 10/10

beautiful
beautiful
Shawn · 10/10

They made my birthday a little extra special and I appreciated that. The staff was always so helpful and professional.
They made my birthday a little extra special and I appreciated that. The staff was always so helpful and professional.
Koketso · 10/10