Nairobi Neighborhood
Located in the vibrant city of Nairobi, the hotel provides easy access to local attractions and a lively neighborhood atmosphere.
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Nairobi, KE
Eka Hotel Nairobi
Mombasa Road
4 stars · Guest score 8.4/10
About this hotel
Luxurious Amenities Eka Hotel Nairobi, nestled in Nairobi, offers an exquisite experience with an outdoor pool, fitness center, and stunning pool views. Culinary Delights Indulge in a delightful culinary journey with a continental or buffet breakfast, a restaurant serving local and African cuisine, and even vegetarian options for the discerning palate. Relaxation and Convenience Unwind at the wellness center with massages and facials, stay productive at the business center, and enjoy the convenience of a 24-hour coffee shop and gift shop. Book your stay at Eka Hotel Nairobi for a truly unforgettable experience!
Highlights
Guest Comfort & Service
Enjoy attentive service and a range of amenities designed to ensure a relaxing and convenient stay for all guests.
Dining & Amenities
Savor local and African cuisine at the restaurant, and unwind with amenities like an outdoor pool, wellness center, and 24-hour coffee shop.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Accessible parking
All 90 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Terrace
- Garden
- BBQ facilities
- Lift / Elevator
- Laundry
- Luggage storage
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Breakfast in the room
- Massage services
- Packed lunches
- Spa/wellness center
- Currency exchange
- Babysitting/child services
- Non-smoking throughout
- Sun terrace
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Toilet with grab rails
- Kid-friendly buffet
- Lower bathroom sink
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Beauty Services
- Manicure
- Pedicure
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Live music/performance
- Themed dinner nights
- Happy hour
Check-in & checkout
- Check-in
- 12:00 PM
- Check-out
- 10:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness9.2
Rooms repeatedly described as spotless, clean and well designed; several guests explicitly praised the room cleanliness.
- Service8.8
Staff frequently praised as friendly, attentive and helpful (specific shout-outs to Charles and Said), although one report criticised concierge integrity.
- Location8.0
Convenient for the airport and attractions like the Giraffe Centre, but proximity to a busy ring road and some reports of traffic noise reduce the score.
- Room Quality9.0
Rooms described as great, comfortable, new and well designed; multiple guests highlighted comfort and modern rooms.
- Amenities8.4
Good range of amenities (restaurants, wellness centre, garden, business space, pool and patio) though the pool was noted as not heated by some guests.
- Value for Money7.0
Mixed signals: generally fine for a transit/full-service hotel, but at least one guest reported being overcharged by concierge and a sense the property pushes revenue maximisation.
- Food and Beverage8.9
Breakfast was repeatedly praised (wide variety, omelettes, fruit, pastries) and staff/chef attentiveness (including gluten-free accommodations) earned positive mentions; Carnivore dinner noted as fun.
- Overall Experience7.9
Many guests reported a very positive or wonderful stay with friendly staff and comfortable rooms, but issues like noise and a serious concierge complaint tempered the overall impression.
Guest reviews
Hotel about 15 minutes from the airport (depending on traffic) very comfortable and functional. At first, I thought it would be a bit in the middle of nowhere but in the end, with Uber, it's not a problem to go to different points of the city. The breakfast was very complete, the bed very comfortable, all good. I used the spa service for a massage after the safari, which was very pleasant, I recommend it
Hotel about 15 minutes from the airport (depending on traffic) very comfortable and functional. At first, I thought it would be a bit in the middle of nowhere but in the end, with Uber, it's not a problem to go to different points of the city. The breakfast was very complete, the bed very comfortable, all good. I used the spa service for a massage after the safari, which was very pleasant, I recommend it
Nothing
great
great
smell of carpet