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Kuala Lumpur, MY

Grand Hyatt Kuala Lumpur

12 Jalan Pinang

5 stars · Guest score 9/10

About this hotel

Luxurious Accommodations The Grand Hyatt Kuala Lumpur offers a luxurious 5-star stay right next to the Kuala Lumpur Convention Centre. Guests can enjoy panoramic views of the park and city from their rooms, which are equipped with modern amenities like a coffee machine and flat-screen TV. The en suite bathrooms feature a bathtub and 24-hour hot-water showers. Dining Options Indulge in a variety of culinary experiences at the hotel's 3 in-house restaurants. From the signature restaurant THIRTY8 offering Chinese, Japanese, and Western cuisines to the cosy JP teres with an indoor dining area and outdoor terrace, guests can savor a range of delectable dishes. The Poolhouse by the swimming pool also provides an al fresco dining setting for all-day dining. Relaxation and Fitness Guests can unwind at the outdoor swimming pool overlooking the iconic Petronas Twin Towers or opt for spa treatments at Essa Spa. The hotel also features a 24-hour fitness centre for those looking to stay active during their stay. To experience luxury and convenience at the heart of Kuala Lumpur, book your stay at Grand Hyatt Kuala Lumpur today.

Highlights

Prime Downtown Location

Situated next to the Kuala Lumpur Convention Centre with views of the park and city, offering easy access to local attractions.

Exceptional Guest Comfort

Enjoy modern amenities, panoramic views, and 24-hour hot-water showers that ensure a luxurious and relaxing stay.

Distinctive Dining & Amenities

Savor diverse cuisines at three in-house restaurants and unwind at the outdoor pool overlooking the Petronas Towers.

Facilities

Parking
Free Parking
Swimming pool
Valet parking
Private parking
Outdoor pool
Parking garage
Pool with view
Kids' pool

All 76 facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Family rooms
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Bar
Fax/photocopying
Golf course
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Sauna
Dry cleaning
Massage services
Spa/wellness center
Currency exchange
Babysitting/child services
Daily housekeeping
Designated smoking area
Concierge service
Kid meals
Lockers
Sun loungers or beach chairs
Steam room
Fitness/spa locker rooms
Personal trainer
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Breakfast takeaway containers
Key card access
Mobile app for room service
Happy hour

Check-in & checkout

Check-in: 03:00 PM
Check-out: 12:00 PM

What's nearby

Petronas Twin Towers0.2 km
KLCC Park0.3 km
Menara Kuala Lumpur (KL Tower)1.1 km
Bukit Bintang (shopping district)1.6 km
Merdeka Square (Dataran Merdeka & Sultan Abdul Samad Building)2.8 km
Batu Caves13 km
Kuala Lumpur International Airport (KLIA)45 km
KLCC LRT Station0.2 km
Petaling Street (Chinatown)2.6 km

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness7.7
Concerns about room smell and air conditioning effectiveness.
Service9.2
Staff friendliness noted but inconsistencies in service quality reported.
Location9.7
Excellent proximity to KLCC and accessible via various means.
Room Quality9.2
Generally good room quality, but some issues with cleanliness.
Amenities8.7
Good amenities, but limited breakfast options.
Value for Money9.2
Expensive pricing but overall experience justifies cost.
Food and Beverage8.7
Mixed feedback on breakfast options and additional costs.
Overall Experience9.7
Overall a pleasant stay with a few reservations.

Guest reviews

Very
Very
Everything is beautiful
Nawras · 10/10

Sabrina · 10/10

The location is very good. Right next to KLCC. Great convenience for those going to the fair. The breakfast was good. A clean and reliable hotel.
The location is very good. Right next to KLCC. Great convenience for those going to the fair. The breakfast was good. A clean and reliable hotel.
To go to the room and outside, you need to change 2 elevators. The lobby is on the top floor. The rooms are accessed by a separate elevator.
GÖKHAN · 9/10

Location is perfect and the staff is super friendly and efficient in managing my check-in
Location is perfect and the staff is super friendly and efficient in managing my check-in
Not much to complain about except for the need to change the lifts from the car park to the lobby to the room..
Noorhaslin · 9/10

The location is great! Delicious extensive breakfast buffet. In addition, the staff is very friendly.
The location is great! Delicious extensive breakfast buffet. In addition, the staff is very friendly.
The rooms are spacious, but it is very outdated. For a 5-star hotel, a renovation is definitely needed.
Maureen · 8/10

norazizah · 10/10

The room was very good and the breakfast selection incredible
The room was very good and the breakfast selection incredible
No
Muhamad Hazim · 10/10

Breakfast and comfort
Breakfast and comfort
Nothing
Stephane · 9/10