Location Vibe & Access
In Hanoi’s Old Quarter, steps from Hoan Kiem Lake and Dong Xuan Market, soaking in the historic streets and local culture.
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Hanoi, VN
Hanoi Golden Lotus Hotel & Spa
19 Hang Bac St, Hoan Kiem District
3 stars · Guest score 8.9/10
About this hotel
Central Location in Hanoi’s Old Quarter Golden Lotus Hotel & Spa, nestled on an ancient street in the heart of Hanoi’s Old Quarter, offers a unique stay experience. Just a stone's throw away from Hoan Kiem Lake and Dong Xuan Market, immerse yourself in the vibrant culture and history of the city. Charming Oriental Decor Step into air-conditioned rooms adorned with Oriental décor and wooden flooring, creating a cozy and inviting ambiance. Enjoy modern amenities including a personal computer, free Wi-Fi, and a flat-screen TV. The private bathrooms with bath and shower facilities ensure a comfortable stay. Convenient Facilities and Services Indulge in a delicious breakfast buffet at Gia Thinh, explore the city with the tour desk's assistance, and make use of free local phone calls. With a 24-hour front desk catering to your needs, your stay at Golden Lotus Hotel & Spa promises convenience and relaxation. Book your stay now and experience the enchanting blend of tradition and modernity at Golden Lotus Hotel & Spa.
Highlights
Service & Comfort
Staff are friendly and attentive, with 24-hour front desk support and helpful tour desk to ease your stay.
Distinctive Amenities & Dining
Charming Oriental decor, air-conditioned rooms, minibars, and in-room dining options plus breakfast at Gia Thinh.
Facilities
- Parking
All 58 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Car hire
- Dry cleaning
- Breakfast in the room
- Massage services
- Spa/wellness center
- Currency exchange
- Babysitting/child services
- Non-smoking throughout
- Daily housekeeping
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Minimarket on site
- Concierge service
- Kid-friendly buffet
- Airport drop off
- Airport pick up
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Food delivered to guest room
- Face masks for guests available
- 24-hour security
- Thermometers for guests provided by property
- Mobile app for room service
Check-in & checkout
- Check-in
- 02:00 PM – 11:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.7
Generally clean, but some reviews mentioned old and somewhat maintained facilities.
- Service9.6
Staff are frequently mentioned as friendly, helpful, and accommodating.
- Location9.5
Excellent location in the old quarter, convenient for tours and dining.
- Room Quality7.9
Basic rooms reported, with some amenities like air conditioning lacking functionality.
- Amenities8.9
General standard amenities available though some areas reported as dated.
- Value for Money8.9
Good value for a central location despite some complaints about room quality.
- Food and Beverage8.5
Breakfast and dining options mentioned but not elaborated on positively.
- Overall Experience9.2
Pleasant stays reported, making the overall experience positive despite some issues.
Guest reviews
a great location for Hanoi as it’s very central.
a great location for Hanoi as it’s very central.
Our room had a broken shower head which the hotel replaced the next morning and the light from the hallway came into the room from above the room door. I’ve spoke to the hotel about it which they now know about and thanked for the feedback.
Very close to store, cafe, bars
Very close to store, cafe, bars
Shower bit dirty
Great location, easy stay
Great location, easy stay
Very helpful and friendly staff. Great communication before arrival. Very clean. Comfortable bed. Perfect location.
Very helpful and friendly staff. Great communication before arrival. Very clean. Comfortable bed. Perfect location.
Nothing
Great location
Great location
Very nice staff and great location
Very nice staff and great location