Hanoi Golden Lotus Hotel & Spa

19 Hang Bac St, Hoan Kiem District

3 stars · Guest score 8.9/10

About this hotel

Central Location in Hanoi’s Old Quarter Golden Lotus Hotel & Spa, nestled on an ancient street in the heart of Hanoi’s Old Quarter, offers a unique stay experience. Just a stone's throw away from Hoan Kiem Lake and Dong Xuan Market, immerse yourself in the vibrant culture and history of the city. Charming Oriental Decor Step into air-conditioned rooms adorned with Oriental décor and wooden flooring, creating a cozy and inviting ambiance. Enjoy modern amenities including a personal computer, free Wi-Fi, and a flat-screen TV. The private bathrooms with bath and shower facilities ensure a comfortable stay. Convenient Facilities and Services Indulge in a delicious breakfast buffet at Gia Thinh, explore the city with the tour desk's assistance, and make use of free local phone calls. With a 24-hour front desk catering to your needs, your stay at Golden Lotus Hotel & Spa promises convenience and relaxation. Book your stay now and experience the enchanting blend of tradition and modernity at Golden Lotus Hotel & Spa.

Highlights

Prime Old Quarter Location

Situated on a historic street, the hotel is just steps from Hoan Kiem Lake and Dong Xuan Market, immersing you in Hanoi’s vibrant culture.

Comfort & Convenience

Enjoy modern amenities like free Wi-Fi, a personal computer, and 24-hour front desk service, ensuring a relaxed and hassle-free stay.

Elegant Decor & Dining

Rooms feature charming Oriental décor and wooden flooring, while breakfast is served at Gia Thinh, offering a delightful start to your day.

Facilities

Parking

All 58 facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Airport shuttle
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Car hire
Dry cleaning
Breakfast in the room
Massage services
Spa/wellness center
Currency exchange
Babysitting/child services
Non-smoking throughout
Daily housekeeping
Airport shuttle (additional charge)
Shuttle service (additional charge)
Minimarket on site
Concierge service
Kid-friendly buffet
Airport drop off
Airport pick up
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Food delivered to guest room
Face masks for guests available
24-hour security
Thermometers for guests provided by property
Mobile app for room service

Check-in & checkout

Check-in: 02:00 PM – 11:00 PM
Check-out: 12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness8.7
Generally clean, but some reviews mentioned old and somewhat maintained facilities.
Service9.6
Staff are frequently mentioned as friendly, helpful, and accommodating.
Location9.5
Excellent location in the old quarter, convenient for tours and dining.
Room Quality7.9
Basic rooms reported, with some amenities like air conditioning lacking functionality.
Amenities8.9
General standard amenities available though some areas reported as dated.
Value for Money8.9
Good value for a central location despite some complaints about room quality.
Food and Beverage8.5
Breakfast and dining options mentioned but not elaborated on positively.
Overall Experience9.2
Pleasant stays reported, making the overall experience positive despite some issues.