Pensión Santa Paula

About this hotel

Centrally Located Property Beside Plaza de la Constitución Functional Rooms with Work Desk and Some with Balcony Pensión Santa Paula offers single and twin rooms with shared bathrooms, each equipped with a work desk. Some rooms even feature a balcony, adding a charming touch to your stay. Convenient Amenities and Nearby Attractions Enjoy free WiFi and vending machines for drinks on-site. Explore the vibrant neighborhood with shops, tapas bars, and restaurants just a short walk away from the hotel. Helpful Services and Information Benefit from luggage storage, 24-hour reception with tourist information, and nearby public parking for added convenience during your stay at Pensión Santa Paula. Book now to experience the perfect blend of comfort and convenience at Pensión Santa Paula!

Highlights

Facilities

• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Golfing on site
• Water park access (surcharge)
• Internet access
• Concerts/live shows
• Guest education on local ecosystems and culture
• Non-smoking rooms
• Terrace
• Lift / Elevator
• Luggage storage
• Fax/photocopying
• Tour desk
• Non-smoking throughout
• Shared lounge/TV area
• Concierge service
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Key access
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Thermometers for guests provided by property
• Pub crawls

Check-in & checkout

Check-in

02:00 PM – 12:00 AM

Check-out

12:00 PM

House rules

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness6.3

  Mixed reviews on cleanliness, with some guests mentioning issues like dirty bathrooms, silverfish, and broken doors.

• Service7.2

  Service received varying feedback, with some guests appreciating the helpful staff while others had complaints about noise and lack of attention.

• Location8.1

  High rating for the central and convenient location near landmarks, although noise was noted as a drawback by some guests.

• Room Quality6.8

  Rooms were described as basic and in need of renovation, with uncomfortable beds and issues like cracked tiles.

• Amenities6.8

  Mixed feedback on amenities, with guests appreciating some facilities like free water refills but noting the lack of air conditioning and noisy shared bathrooms.

• Value for Money6.4

  Some guests felt the prices were high for the basic rooms and lack of amenities, while others found it to be reasonable for the location.

• Food and Beverage6.2

  Breakfast and dining options received poor reviews, with complaints about quality and lack of variety.

• Overall Experience6.6

  Mixed overall experience with positives like location and price, but negatives such as noise disturbances and outdated facilities.

Guest reviews

Breakfast

Breakfast

The rooms are old, noisy above the street and late at night, the doors and windows are old and difficult to open/close, the sheets are worn and torn. No hot water for the shower on the 1st morning.

Location was excellent

Location was excellent

It's a very old building without well-insulated doors and windows. It can get cold during winter nights. Portable heater didn’t really help much because of high ceilings.

The location is exceptional.

The location is exceptional.

The insulation!!!! I felt like I was in the street.

The location and the historic building

The location and the historic building

The bed base consisted of some sticks that fell out at one end of the bed during the night, creating large indentations in the bed - impossible to sleep in. It helped to turn around head and feet