Hotel Pontemare

About this hotel

Central Location and City Views Hotel Pontemare is centrally located in Palermo, just 1.2 km from Fontana Pretoria. Enjoy stunning city views from select rooms with balconies, immersing yourself in the vibrant atmosphere of the city. Modern Amenities and Services Experience comfort and convenience with air-conditioned rooms equipped with a desk, kettle, minibar, and flat-screen TV. The hotel offers free WiFi, room service, and a 24-hour front desk to cater to all your needs during your stay. Explore and Enjoy Take advantage of the hotel's proximity to Palermo Cathedral, Teatro Politeama Palermo, and Piazza Castelnuovo. For adventure seekers, the area is perfect for cycling, and car hire services are available for further exploration. Book your stay at Hotel Pontemare for a memorable experience in Palermo.

Facilities

• WiFi available
• Free WiFi
• Non-smoking rooms
• Air conditioning
• 24-hour front desk
• Room service
• Heating
• Family rooms
• Lift / Elevator
• Cycling
• Safety deposit box
• Bar
• Fax/photocopying
• Breakfast in the room
• Non-smoking throughout
• Private check-in/check-out
• Daily housekeeping
• Shuttle service (additional charge)
• Concierge service
• Snack bar
• Wine/champagne
• Coffee Shop on site
• Fruits
• Shuttle service
• Staff adhere to local safety protocols
• Laundry washed per local authority guidelines
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Smoke alarms
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Walking tours
• Key card access
• Bike tours
• Tour/class on local culture
• Temporary art galleries
• Bingo

Check-in & checkout

Check-in

02:00 PM – 11:30 PM

Check-out

11:30 AM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness8.5

  Most reviews highlight cleanliness but note some issues with noise and thin walls affecting the stay.

• Service9.9

  Service is frequently praised for helpfulness and kindness, making a positive impact on the overall experience.

• Location9.5

  Multiple reviews mention excellent location, being close to attractions and easy access to public transport.

• Room Quality8.4

  Rooms are described as clean and spacious but affected by noise issues.

• Amenities8.9

  Amenities are generally acceptable, with some limitations noted by guests regarding breakfast options.

• Value for Money8.9

  Value perceived as good, albeit with some concerns about breakfast offerings.

• Food and Beverage8.5

  Breakfast quality varies, modest offerings may not meet all guests' expectations.

• Overall Experience9.4

  Guests convey a very positive experience overall with noted areas for improvement.

Guest reviews

The location, the courtesy, and availability of the staff

The location, the courtesy, and availability of the staff

Room not very clean (presence of dust) also in the room, there was an unpleasant smell

Very good attention from the staff, good breakfast, and close to the old town of Palermo

Very good attention from the staff, good breakfast, and close to the old town of Palermo

You can hear the traffic quite a lot as it passes right in front of a main road

Correct breakfast, good area, everything was close by, the center was a 10-minute walk away, great for a couple of days. Nice people and it was good

Correct breakfast, good area, everything was close by, the center was a 10-minute walk away, great for a couple of days. Nice people and it was good

The truth is that there is little to say against it, it is close to the road and there is some noise

Nothing

Nothing

The manager, rude

Room clean and spacious

Room clean and spacious

The air conditioning did not work during our entire 5-day stay. Although we reported it at the reception, they failed to offer any solution to our problem until the end of our stay. Absolutely disappointing for a 4-star hotel, breakfast was very poor