The Merchant Baku

About this hotel

Luxurious Accommodation The Merchant Baku, a 4-star hotel in Baku, offers air-conditioned rooms with modern amenities like a coffee machine, minibar, and flat-screen TV. Some rooms even boast terraces with stunning city views. Convenient Services Guests can enjoy concierge services, free WiFi, and airport transfers at this elegant hotel. The multilingual staff at the 24-hour front desk ensures a seamless stay for visitors speaking Azerbaijani, English, Russian, and Turkish. Central Location Situated just 300 metres from Maiden Tower, The Merchant Baku is surrounded by popular attractions like Palace of The Shirvanshahs and Freedom Square. With easy access to Heydar Aliyev International Airport, this hotel is the perfect choice for your stay in Baku. Book your stay at The Merchant Baku now to experience luxury and convenience in the heart of the city.

Facilities

• Fitness facilities
• WiFi available
• Free WiFi
• Non-smoking rooms
• Air conditioning
• Fitness center
• 24-hour front desk
• Restaurant
• Room service
• Heating
• Terrace
• Family rooms
• Lift / Elevator
• Laundry
• Luggage storage
• Airport shuttle
• Safety deposit box
• Bar
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Meeting/banquet facilities
• Car hire
• Dry cleaning
• Massage services
• Packed lunches
• Spa/wellness center
• Non-smoking throughout
• Daily housekeeping
• Concierge service
• Special diet menus - on request
• Wheelchair accessible
• Kid meals
• Toilet with grab rails
• Lower bathroom sink
• Higher level toilet
• Emergency cord in bathroom
• Outdoor furniture
• Wine/champagne
• Airport drop off
• Airport pick up
• Visual aids: Braille
• Shuttle service
• Staff adhere to local safety protocols
• Laundry washed per local authority guidelines
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• CCTV outside property
• CCTV in common areas
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Breakfast takeaway containers
• Key card access

Check-in & checkout

Check-in

03:00 PM

Check-out

12:00 PM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness9.6

  Most reviews indicate a clean environment with no significant complaints.

• Service10.0

  Exceptional service is frequently highlighted, particularly the outstanding hospitality from staff members.

• Location10.0

  Highly praised for its central location and easy access to attractions.

• Room Quality9.6

  Rooms were described as comfortable and well-appointed, contributing positively to the stay.

• Amenities9.1

  Amenities were sufficient, although some reviews suggested a need for more dining space.

• Value for Money9.6

  Given the comfort and service quality, the hotel is seen as providing good value.

• Food and Beverage9.1

  Breakfast received positive mention, though some indicated improvements could be made.

• Overall Experience10.0

  Overall experience was very positive with guests expressing intentions to return.

Guest reviews

Housekeeping need attention, the room was not clean even after cleaning still a problem

Housekeeping need attention, the room was not clean even after cleaning still a problem

Front office staff

Perfect location with soundproof spacious rooms.

Perfect location with soundproof spacious rooms.

Breakfast staff could get a little more training.

Property is located in an excellent location. We were able to walk to all attractions, restaurants and markets. Delicious breakfast and hotel restaurant. Staff is amazing, very helpful and friendly. Rooms are specious, one of the best showers!!

Property is located in an excellent location. We were able to walk to all attractions, restaurants and markets. Delicious breakfast and hotel restaurant. Staff is amazing, very helpful and friendly. Rooms are specious, one of the best showers!!

It is close to a club, there was a bit of noise over the weekend.

Location top, facilities very nice, breakfast super nice, staff amazing.

Location top, facilities very nice, breakfast super nice, staff amazing.

The location and staff

The location and staff

The location and the vibes