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Tulum, MX

El Paraiso Hotel Tulum

Carretera Boca Paila Mz 3 Lt 2 Tulum Ruinas

4 stars · Guest score 8.9/10

About this hotel

Luxurious Beachfront Location Experience the ultimate getaway at El Paraíso Hotel, nestled along the pristine Paradise Beach in Tulum National Park. Embrace the perfect blend of natural beauty and modern comforts in our eco-friendly property. Modern Amenities and Comfort Indulge in relaxation in one of our ten well-appointed rooms, each equipped with a flat-screen TV, air conditioning, and a private bathroom. Enjoy 24-hour security, free WiFi, and uninterrupted electricity during your stay. Exciting Activities and Services Explore the wonders of Tulum with activities like snorkeling, diving, cycling, and fishing just steps away. Need a break from the beach? Take advantage of our bicycle rental service to discover the area at your own pace. Ready to escape to paradise? Book your stay at El Paraíso Hotel now for an unforgettable beachfront experience!

Highlights

Beachfront Setting

Located along Paradise Beach in Tulum National Park, enjoy direct access to pristine sands and vibrant marine activities.

Comfort and Security

Relax in well-appointed rooms with modern amenities, complemented by 24-hour security and free WiFi for a seamless stay.

Unique Amenities

Explore snorkeling, diving, and cycling, or unwind with our bicycle rentals and eco-friendly surroundings.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Private parking
  • Outdoor pool
All 75 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Restaurant
  • Room service
  • Terrace
  • Family rooms
  • Garden
  • Laundry
  • Luggage storage
  • Cycling
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Tour desk
  • Car hire
  • Diving
  • Massage services
  • Snorkelling
  • Spa/wellness center
  • Currency exchange
  • Babysitting/child services
  • Non-smoking throughout
  • Private check-in/check-out
  • Daily housekeeping
  • Designated smoking area
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Beachfront
  • Concierge service
  • Grocery deliveries
  • Allergy-free room
  • Private beach area
  • Open-air bath
  • Public Bath
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Picnic area
  • Wine/champagne
  • Sun umbrellas
  • Airport drop off
  • Airport pick up
  • Coffee Shop on site
  • Fruits
  • Beach
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • 24-hour security
  • Delivered food - securely covered

Check-in & checkout

Check-in
03:00 PM – 07:30 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.8

    The rooms were spacious and cleaned daily.

  • Service9.3

    Staff was noted for their friendliness and helpfulness.

  • Location9.4

    Fantastic beachfront location with easy access to stunning scenery.

  • Room Quality8.9

    Rooms were comfortable with good amenities, but some issues with air conditioning.

  • Amenities9.1

    Well-maintained pool and beach services were appreciated.

  • Value for Money8.6

    High prices at neighboring restaurants and additional fees noted.

  • Food and Beverage8.1

    Food quality at the beach club disappointed some guests.

  • Overall Experience9.2

    Positive overall experience despite some minor issues.

Guest reviews

Jorge · 9/10
Lucia · 9/10

The hotel and its magnificent location, but its management is deplorable!

The hotel and its magnificent location, but its management is deplorable!

Deplorable management; a strong feeling of being a lemon that must be squeezed before leaving! .. dining + bar + reception (except for the receptionist Marta) + equipment available to customers in poor condition (snorkel without the mask, bike dating back to the time of the Mayans, etc.) .. tips requested .. etc. .. errors in the bills .. What a difference with the reception and services of the various establishments in the city; not at all reflecting the wonderful Mexican people! .. Mexico, yes; but not in this hotel!

Jean-yves · 6/10

Everything very comfortable

Everything very comfortable

Should also have dinners

Lilia angelica · 9/10

We stayed as a family of 4 in the bungalow and it was great. The location facing the sea is exceptional. The hotel is also very close to the Tulum ruins, easily accessible on foot from the beach or the road. The staff is also very friendly and welcoming.

We stayed as a family of 4 in the bungalow and it was great. The location facing the sea is exceptional. The hotel is also very close to the Tulum ruins, easily accessible on foot from the beach or the road. The staff is also very friendly and welcoming.

The bedding is not very good. The beaches were particularly invaded by sargassum this summer 2026 and unfortunately we could not enjoy the sea. We made good use of the pool instead.

coline · 8/10

Breakfast starts at 9 and there is no option for a lunch package if you need to leave early for excursions...

Gerd · 9/10

Great location, wonderful rooms, sensational nature, very helpful staff, delicious breakfast

Great location, wonderful rooms, sensational nature, very helpful staff, delicious breakfast

Due to National Park regulations, the restaurant unfortunately only opens until 5:00 pm, so you have to find something else for dinner. Furthermore, the really extreme amounts of seaweed completely restrict the usability of the beach, even though numerous people try to reduce the seaweed masses every day. The hotel is not responsible for this, and there is probably no seaweed during the high season. It's best to check the seaweed monitor on the internet beforehand to see if you can enjoy the beach there. Without seaweed, it's truly a dream beach.

Andreas · 8/10

Everything was wonderful

Everything was wonderful

The room door was rusty and the key was super difficult to enter, so it was a pain to open it every time

Catherine · 9/10