Alameda House

About this hotel

Central Location Alameda House, nestled in the heart of Mexico City, offers a convenient stay near major attractions such as Museo de Memoria y Tolerancia and The Museum of Fine Arts. Comfortable Accommodation Each unit at our sustainable guest house is thoughtfully equipped with amenities like a safety deposit box, city views, and a shared bathroom. Enjoy a cozy and hassle-free stay with us. Convenient Services With a 24-hour front desk, organizing tours, and a paid airport shuttle service, we ensure that your stay is not only comfortable but also stress-free. Book your stay at Alameda House now for a memorable experience in Mexico City!

Highlights

Facilities

• WiFi available
• Free WiFi
• Non-smoking rooms
• 24-hour front desk
• Terrace
• Family rooms
• Lift / Elevator
• Laundry
• Luggage storage
• Express check-in/check-out
• Airport shuttle
• Safety deposit box
• Fax/photocopying
• Tour desk
• Ironing service
• Breakfast in the room
• Non-smoking throughout
• Daily housekeeping
• Airport shuttle (additional charge)
• Shuttle service (additional charge)
• Grocery deliveries
• Shared kitchen
• Airport drop off
• Airport pick up
• Shuttle service
• Staff adhere to local safety protocols
• Laundry washed per local authority guidelines
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• CCTV in common areas
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Thermometers for guests provided by property
• Breakfast takeaway containers
• Mobile app for room service

Check-in & checkout

Check-in

03:00 PM – 06:00 PM

Check-out

01:00 PM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness3.9

  Numerous mentions of very dirty conditions, shared bathrooms, and issues with hygiene.

• Service5.3

  Frequent complaints about poor customer service and unqualified staff.

• Location8.8

  Many positive mentions regarding the central and accessible location.

• Room Quality4.3

  Negative feedback on room conditions, not matching photos, and complaints about noise.

• Amenities4.8

  Basic amenities mentioned, but many complaints about sanitation and functionality.

• Value for Money6.8

  Mixed sentiments; some find value due to location while others express dissatisfaction with conditions.

• Food and Beverage5.8

  No specific mentions, assumed to be standard quality for this hotel tier.

• Overall Experience4.8

  Mostly negative experiences, with some positive notes on location.

Guest reviews

The location

The location

The shower, the hot water never arrived

The location is excellent for shopping and strolling

The location is excellent for shopping and strolling

All the staff is very friendly

All the staff is very friendly

That smoking is not allowed in the room

Your attention

Your attention

Nothing

That it is quiet

That it is quiet

That there is no wifi

Close to everything very central accessible transportation, has bathrooms and shower hot water friendly staff

Close to everything very central accessible transportation, has bathrooms and shower hot water friendly staff

They leave the hallway lights on, curtains are missing on windows so that light does not enter the bedroom, I recommend hiring cleaning staff women and changing sheets and bedspreads