Sarajevo, BA

Bosmal Arjaan by Rotana

Milana Preloga 12

4 stars · Guest score 9.6/10

About this hotel

Luxurious Amenities and Services Bosmal Arjaan by Rotana offers a plethora of luxurious amenities and services to ensure a comfortable stay for all guests. From the on-site restaurant serving international dishes to the well-equipped fitness centre, every need is catered to with excellence. Modern and Fully Equipped Apartments Step into modernly-decorated apartments that are fully equipped with everything you need for a relaxing stay. Enjoy the convenience of a fully equipped kitchen, a spacious seating area with a flat-screen TV, and a private bathroom with premium amenities like slippers and a bathrobe. Convenient Location and Nearby Attractions Located just a stone's throw away from the Miljacka River and a short distance from Sarajevo's city centre, Bosmal Arjaan by Rotana provides easy access to popular attractions like Latin Bridge and Baščaršija. Explore the city with ease and return to the comfort of your upscale accommodation. Experience luxury and convenience at Bosmal Arjaan by Rotana. Book your stay now to indulge in a memorable hotel experience.

Highlights

Prime Location Near Attractions

Just moments from the Miljacka River and Sarajevo's city centre, offering easy access to popular sights like Latin Bridge and Baščaršija.

Exceptional Guest Comfort

Enjoy luxurious amenities and attentive service designed to ensure a relaxing and memorable stay.

Modern Apartments & Dining

Stay in fully equipped, stylish apartments with a private bathroom, and dine at the on-site restaurant serving international dishes.

Facilities

  • Parking
  • Private parking
  • Accessible parking
  • Parking garage
All 83 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Heating
  • Family rooms
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Car hire
  • Sauna
  • Dry cleaning
  • Breakfast in the room
  • Massage services
  • Packed lunches
  • Spa/wellness center
  • Non-smoking throughout
  • Daily housekeeping
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Concierge service
  • Special diet menus - on request
  • Kid meals
  • Electric vehicle charging station
  • Kid-friendly buffet
  • Emergency cord in bathroom
  • Hot spring bath
  • Wine/champagne
  • Airport drop off
  • Airport pick up
  • Coffee Shop on site
  • Fruits
  • Steam room
  • Fitness/spa locker rooms
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Key access
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Thermometers for guests provided by property
  • Breakfast takeaway containers
  • Key card access

Check-in & checkout

Check-in
03:00 PM
Check-out
11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.9

    The room was super filthy with dust and hair from previous occupants.

  • Service10.0

    Great service, with quick responses to requests for amenities.

  • Location10.0

    Superb location near tram and trolley bus access to the old town.

  • Room Quality9.9

    Nice, spacious apartment, but some facilities were broken.

  • Amenities9.4

    Several amenities were not functional during the stay.

  • Value for Money9.9

    The price seems high considering the issues encountered.

  • Food and Beverage8.9

    Breakfast needs improvement; described as sad by a guest.

  • Overall Experience9.8

    Mixed experience with positives but significant issues impacting satisfaction.

Guest reviews

The apartment is very spacious and clean, and the staff, Emilia, and the other were very cooperative.

The apartment is very spacious and clean, and the staff, Emilia, and the other were very cooperative.

fawzyah · 9/10

Location is very good. Staff is very friendly. Rooms are clean.

Location is very good. Staff is very friendly. Rooms are clean.

Parking has fee

Mohammed · 10/10
Ivana · 9/10
Turki · 10/10

Cleanliness

Sarah · 6/10
SALHAH · 10/10

A reasonable coffee machine in the breakfast room should be able to be provided by a hotel of this category. Cheap powdered coffee for breakfast just doesn't fit. But I also have to emphasize: whenever we asked, they brought us an espresso from the bar. That made it acceptable for us 🙂

Halid · 10/10

The booked apartment was very large, which was very practical with children. Since we were only there for the weekend, it suited us. We wouldn't have felt very comfortable for a longer stay. Also, the hotel reacted very positively to my request and arranged birthday decorations for my son (of course, for a fee). I found that very nice.

The booked apartment was very large, which was very practical with children. Since we were only there for the weekend, it suited us. We wouldn't have felt very comfortable for a longer stay. Also, the hotel reacted very positively to my request and arranged birthday decorations for my son (of course, for a fee). I found that very nice.

The hotel has four stars, which it doesn't deserve. The breakfast might be equivalent to a three-star hotel. I chose the hotel because of the spa area, but it's closed. Apparently, this is common in Sarajevo now, as there are many guests from Muslim countries here, and they don't want to expose them to that. Which I find very unfortunate, because there are also other guests. After all, I choose a hotel and pay for it. Maybe booking.com should mention that. The water in the bathroom was very erratic, changing between ice-cold and scalding hot while showering. But we were only there for two nights and coped with it. Cleanliness is not taken very seriously either; my sons wore white socks, which turned black on the soles after half an hour. The next day, they said there were no small towels or floor mats. It seems as if the house/management/staff doesn't quite meet the requirements of the four stars.

Fischeneder · 3/10